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Full-time
high school, professional certificate
Posted 46d ago
~40 hrs/week
Responsibilities
Greets patients and manages front-office administrative tasks, including data entry, insurance verification, and payment collection. Responsible for scheduling appointments and maintaining professional patient relationships.
Requirements
Requires a high school diploma and either a one-year certificate or 3-6 months of related experience. Must be proficient in Windows software and capable of typing 25 wpm with high accuracy.
Full job description
Job DetailsJob Location: Boone Office - Boone, NC 28607Position Type: Full TimeEducation Level: High SchoolSUMMARY
Greets patients and records information into computer for patient care by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Maintaining a positive and professional relationship with patients. Enters data information needed to process patient’s chart and charges using a web-based program. Collects and updates demographic and insurance information, including scanning physical copies, enters referrals as needed at time of check in. Explains and obtains patient signatures for required documentation. Collects required co pays or balances at the time of check in. Prints encounter forms, encounter bills, appointment correspondence, visit summaries. Posts charges into practice system. Collects fees for optical, surgical, elective services, and any patient’s responsibilities not covered by co-pay benefits at time of check-out. Schedule return appointments, re-schedules appointments, transfers calls, pages physicians or departments as needed. Accountable for daily balanced cash drawer and all incoming transactions. Assists patients with any concerns, directing them in the area needed. Cross trained as needed to assist in all areas of Front office. Any duties deemed necessary in the front office.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percentage.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. QualificationsQUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individuals must have knowledge of medical insurance, able to read an insurance card, excellent communication, and organizational skills, proficient on most software applications in a windows environment and be able to perform each essential duty satisfactorily. Ability to type 25 words per minute with an error rate of less than 3%. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include ability to adjust focus. Ability to lift up to 20lbs.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Related keywords
Medical InsurancePatient CareCo-paysEncounter FormsDemographicsFront OfficeHealthcare AdministrationPatient ChartingReferralsMedical Billing
Graystone Eye was founded in 1969 and now proudly serves patients from five office locations: Hickory, Lenoir, Lincolnton, Boone, and North Wilkesboro. Our Hickory location serves as our main office and houses a fully accredited surgery center with four operating rooms for the convenience of our patients. Annual/routine eye examinations remain the best defense in the early detection of underlying health problems. Our 13 board-certified ophthalmologists and 4 optometrists provide comprehensive services, focusing on Cataracts, Glaucoma, Refractive Procedures (iLASIK), Corneal Disorders, Retina Disorders, Pediatric Vision Disorders, Oculoplastics, Cosmetic Procedures with Skin Care Services, and a full-service Optical Center. It is our pleasure to treat patients and provide the best quality care possible, and we are honored that so many have entrusted us with that opportunity!
For additional information, please visit www.graystone-eye.com.
For information on Refractive Services, including iLASIK, please visit www.graystonelasik.com.
For information on Oculoplastics and Aesthetics, please visit www.eyesfacebody.com.
Offices: 2424 Century Place SE, Hickory, NC 28602, US · 2060 Hickory Blvd SW (Hwy 321), Lenoir, NC 28645, US · 2311 East Main St, Lincolnton, NC 28092, US · 2640 NC-105 #102, Boone, North Carolina 28607, US · 48 Boone Trail, North Wilkesboro, North Carolina 28659, US
How much do Administrative jobs in North Carolina pay?
Based on 890 listings with disclosed salaries, most administrative jobs in North Carolina pay between $45k–$98k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in North Carolina right now?
There are currently 7,902 open administrative positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in North Carolina?
Companies currently hiring include American Addiction Centers, Duke Health Technology Solutions, Duke University Hospital, North Carolina Department of Environmental Quality, WCPSS Lifelong Learning with Community Schools, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in North Carolina?
Yes — 957 of the 7902 open administrative positions offer remote or hybrid work (309 remote, 648 hybrid).
How do I apply for Administrative jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.