1. Terms of Service

These Terms of Service ("Terms") govern your use of Clera, the world's first headhunter AI designed to facilitate meaningful connections. By sharing your contact information and using Clera, you agree to these Terms.

2. Definitions

3. Eligibility

You must be at least 18 years of age to use the Service. By using Clera, you represent and warrant that you are at least 18 years old. If you are under 18 years of age, you may not use or access the Service under any circumstances. Clera reserves the right to request proof of age from any Talent and to terminate or suspend accounts of Talents who are found to be under 18 years of age.

4. Registration and Service Access

The registration process for Clera occurs in the following steps:

1. Onboarding:
   • You take the Clera onboarding flow
   • Clera requests your email address, LinkedIn, and optionally your CV
   • You take an AI call with Clera to provide more information about your profile and your ideal job positions
   • You provide this contact information to Clera
2. Call and Terms Acceptance:
   • After receiving your contact information, Clera may initiate an AI-powered phone call to learn more about your profile and job preferences
   • By participating in this onboarding, you:
     • Accept these Terms of Service
     • Authorize Clera to access and use your professional information to best match you with relevant job opportunities
     • Agree to be added to Clera's Talent pool

5. Talent Conduct

Talents are expected to maintain respectful behavior when interacting with Clera and other Talents within the network. Clera aims to provide a positive environment for meaningful connections.

Inappropriate conduct includes, but is not limited to:

• Using offensive, discriminatory, or inflammatory language
• Engaging in hostile or aggressive communication
• Making inappropriate personal remarks or threats
• Deliberately attempting to manipulate or misuse the AI system
• Any form of harassment or bullying

Violation of these conduct guidelines may result in restriction or removal from the Clera network, at Clera's sole discretion. Clera reserves the right to take appropriate action to maintain service quality for all Talents.

6. AI Call and Service Activation

The AI call with Clera is an optional step to activate your account and join the matching pool. During this call, Clera will learn more about you and your job preferences. You are responsible for any charges or fees from your phone service provider associated with the call. During this call, any information you share that is publicly available (e.g., LinkedIn profile, job title) will be used to generate your profile and facilitate personalized introductions to companies.

7. Privacy and Data Protection

All Talent data is protected and handled in accordance with Clera's Privacy Policy.

8. Internal Data Access and Usage

The Clera team has access to and monitors:

• Talent conversations with Clera
• Email communications
• LinkedIn messages with Clera
• Talent behavioral data

This access is strictly for the purposes of:

• Monitoring and preventing platform abuse
• Improving the product experience
• Resolving Talent issues and concerns
• Ensuring service quality and safety

While Clera team members can access individual Talent data for the above purposes, we maintain strict data handling protocols:

• Specific Talent information is never exported or used for purposes other than those listed above
• Talent data is only accessed when necessary for service operation and improvement
• Anonymous and aggregated data may be used for product analytics and service enhancement
• All team members are bound by confidentiality requirements regarding Talent data

9. Third-Party AI Processing

To provide our services, Clera uses industry-leading artificial intelligence providers. By using the Service, you acknowledge and agree that:

Your communications and interactions with Clera may be processed by third-party AI services including OpenAI, Anthropic, Vapi, Elevenlabs, Google Vertex and other AI technology providers. Information processed by these services may include:

• Content of your conversations with Clera
• Profile information you provide
• Public information from your LinkedIn profile
• Call transcripts and recordings

These third-party providers:

• Process data according to their own privacy policies and security standards
• May retain processed data in accordance with their terms of service
• Are bound by industry-standard confidentiality and security requirements

We select providers based on their security practices and reliability, and we regularly review their compliance with applicable data protection standards. You can request more information about our AI data processing practices by contacting us at [email protected].

10. Service Operation and Matching Process

By using the Service, you understand and agree that:

1. Your public LinkedIn profile information and contact information will be accessible to our partnering companies to facilitate a successful matching process
2. You will be added to Clera's matching pool after taking an AI call with Clera or providing information such as LinkedIn or CV.
3. Companies will be able to view your LinkedIn profile information, CV and call information before deciding to connect

11. Safety and Well-being Measures

Clera takes the safety and well-being of its Talents seriously. While the platform focuses on making introductions and building connections, it is not designed for nor should be used as a substitute for professional advice, including mental health or legal services. We urge Talents to seek assistance from licensed professionals when needed. If at any time you feel that the conversation with Clera or another Talent is inappropriate or raises concerns, we encourage you to discontinue the conversation and contact our support team for assistance.

12. Feedback

Clera values Talent feedback to improve its services. By providing feedback, you grant Clera a worldwide, royalty-free, perpetual, irrevocable license to use, modify, and incorporate your feedback into our services without restriction.

13. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Clera and its licensors. You agree not to copy, modify, or distribute any part of the Service without prior written consent.

14. Commercial Use

Talents are expressly prohibited from using the Clera platform for any commercial purposes unless explicitly agreed upon in writing with Clera. Unauthorized commercial use includes, but is not limited to, reselling access to the platform, using the platform to generate revenue, or using the platform to promote or advertise a product or service.

15. Payment and Fees

Clera is not responsible for any carrier fees, data charges, or other costs associated with using your devices to interact with Clera.

16. Limitation of Liability

Clera is not liable for any outcomes resulting from matches or interactions facilitated by the service. Talents agree that the connections facilitated by Clera are done on an "as-is" basis, and Clera does not guarantee success, financial outcomes, or any particular results from the use of the service. To the maximum extent permitted by law, Clera shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of its services.

17. Indemnification

You agree to indemnify, defend, and hold harmless Clera, its affiliates, officers, employees, and partners from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your use of the platform, violation of these Terms, misuse of AI-driven recommendations, or infringement of any third-party rights. This includes any claims related to inaccurate job placements, miscommunication between talents and companies, or unlawful use of Clera's services.

18. Termination Clause

Clera reserves the right to suspend or terminate your access to the platform at its sole discretion, with or without notice, if you violate these Terms or engage in conduct that is harmful to Clera, its users, or third-party partners. This includes but is not limited to fraudulent behavior, spamming, harassment, and misrepresentation. If your access is terminated, you may request a review of the decision by contacting [email protected], but Clera is not obligated to reinstate your account.

19. Right to Be Forgotten

You have the right to request the deletion of your personal data from Clera's platform at any time. To do so, you may contact [email protected]. Upon account deletion, your data will be removed from active systems within 30 days, except where retention is required by law or for legitimate business purposes.

20. User-Generated Content & Moderation

Users may provide content such as CVs, job preferences, or feedback through the platform. By submitting content, you grant Clera a non-exclusive, worldwide, royalty-free license to use, store, and display this information to facilitate relevant job matching for the Talent. However, you must not upload false, misleading, offensive, or proprietary content without authorization. Clera reserves the right to review, remove, or moderate any content that violates these Terms or is deemed inappropriate.

21. Use of Automated Hiring Tools in New York City

If you are a New York City resident or if you apply to positions based in NYC, please be aware that Clera's AI-driven headhunter platform may qualify as an Automated Employment Decision Tool (AEDT) under NYC Local Law 144. We may conduct bias audits on our AI systems and will make summaries of these audits publicly available as required. For more information about your rights under NYC's Local Law 144 or to request an alternative process, please contact us at [email protected].

22. "AS IS" and "AS AVAILABLE" Disclaimer

Clera's services are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, either expressed or implied, about the operation of the service, its availability, or its ability to meet your expectations.

23. Changes to the Terms

Clera may update these Terms from time to time. Any material changes will be communicated to Talents via email or platform notifications. Continued use of the service after changes have been made will constitute acceptance of the revised Terms.

24. Contact Information

If you have any questions about these Terms, please contact us at [email protected]