Privacy Policy
Last Updated: April 25, 2026
Clera respects your privacy and is committed to protecting your personal information. Your privacy is important to us. Please read this policy carefully to understand how we collect, use, and disclose your information, and what choices you have with respect to your information.
1. Introduction
Welcome to Clera. This Privacy Policy explains what personal information Clera Labs, Inc. (“Clera,” “we,” “our,” or “us”) collects, how we use it, and the measures we take to protect it. By using our services, you agree to the collection and processing of your data as described in this policy. If you do not agree with any part of this policy, you should discontinue your use of Clera's services.
We may provide different or additional disclosures relating to the processing of personal data about residents of certain countries, regions, or states. Please refer to the Region-Specific Disclosures section below for additional disclosures that may be applicable to you.
2. Data Collection
Clera collects personal data directly from talents and automatically when you interact with our services. This includes, but is not limited to:
- Basic Identifiers: Name, email address, phone number.
- Professional Information: Job title, industry, LinkedIn profile, CV, work experience, education, skills, and certifications.
- Interaction Data: Any information you share during AI-driven conversations, calls, or messages, including call recordings and transcripts.
- AI-Generated Data: Profiles, summaries, match scores, and assessments derived from your information by our AI systems.
- Device and Usage Information: IP address, browser type, device information, pages visited, and interactions with our platform, collected automatically through cookies and similar technologies.
We do not intentionally collect sensitive personal data (e.g., racial or ethnic origin, political opinions, religious beliefs). However, if you voluntarily disclose such data during interactions, it may be stored as part of your profile. If you wish to remove such data, please contact [email protected].
3. Outbound Prospecting and Pre-Onboarding Data
Clera may contact individuals who have not yet created an account or completed the onboarding process, for example via email or LinkedIn. In such cases, we process limited personal data (such as your name, job title, employer, and publicly available professional information) under our legitimate interest in providing recruitment services.
If you are contacted by Clera before completing onboarding, our Terms of Service do not yet apply to you. However, this Privacy Policy governs how we handle your personal data. You may request deletion of your data at any time by contacting [email protected].
4. Data Usage
Clera uses your personal data solely to enhance your job search experience and optimize our platform. Specifically, we process data for:
- Matching & Introductions: Connecting talents with relevant companies based on their qualifications and preferences, including generating AI-derived profiles and match scores.
- Service Improvement: Enhancing our AI algorithms, user experience, and platform features.
- Marketing & Communication: Sending relevant job updates, industry insights, and Clera service updates, provided you have given consent or we have a legitimate interest.
- Security & Compliance: Monitoring for fraudulent activity and ensuring compliance with applicable laws.
Clera does not sell or rent your personal data to third parties. All data processing is done in accordance with applicable privacy laws.
5. Third-Party Services
To provide our services, Clera integrates with trusted third-party providers, including but not limited to Anthropic, OpenAI, Google, Vapi, ElevenLabs, Microsoft, Supabase, Vercel, and Brevo. A current list of sub-processors is available upon request. These partners assist in processing, storing, and securing user data under strict confidentiality and security agreements. By using Clera, you acknowledge that your interactions with our platform may be processed by these providers. If you wish to learn more about our third-party partnerships or request a current sub-processor list, please contact [email protected].
6. Data Sharing
Your personal data may be shared with select third parties under the following circumstances:
- Matching Process: When you are identified as a relevant candidate, your profile — including your AI-Generated Profile — may be shared with potential employers.
- Service Optimization: We may work with technology partners to improve our AI-driven matching process while ensuring strict confidentiality.
- Legal Compliance: If required by law, Clera may disclose personal data in response to lawful requests from regulatory authorities.
- Business Transactions: In connection with a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
We ensure that all data-sharing activities comply with relevant privacy regulations, and users have the right to request details on any data-sharing activities.
7. Data Retention
Clera retains your personal data for two years after your last recorded interaction with our platform. This ensures that we can provide an optimal experience if you return to use our services. If you would like to delete your data earlier, you may request this at any time by emailing [email protected]. In cases where legal or regulatory requirements mandate a longer retention period, Clera will comply accordingly.
8. Data Deletion and Anonymization
You have the right to request deletion or anonymization of your personal data. Once a request is received at [email protected], we will take the following steps:
- Verification: We will confirm your identity to ensure the request is legitimate.
- Processing: Data will be deleted from our active systems within 30 days, except where retention is legally required.
- Anonymization: If deletion is not possible due to legal or analytical purposes, your data will be anonymized so that it can no longer be linked to you.
Once your data is deleted, Clera will no longer be able to restore or retrieve it.
9. Security Measures
We implement robust security measures, using standard technologies and practices to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your personal data.
10. Data Breaches
In the event of a data breach or security incident that affects your personal data, we will respond promptly using robust procedures to mitigate any impact. Where required by applicable law (including GDPR Article 33), we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you without undue delay.
11. International Data Transfers
Clera operates in the United States and may transfer personal data across international borders as part of its services. We implement appropriate safeguards to ensure that your data is handled safely and in compliance with applicable privacy laws, including:
- Standard Contractual Clauses (SCCs) for transfers outside the European Economic Area (EEA).
- Data encryption and secure transfer protocols to protect information during transmission.
- Adequacy decisions where the relevant regulatory authority has deemed the destination country to adequately safeguard personal data.
By using Clera, you consent to the transfer of your data to the United States and other jurisdictions where Clera or its partners operate. If you have questions about international data transfers, please contact [email protected].
12. Legal Basis for Processing
In accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant, Clera processes your personal data only when one or more of the following legal bases apply:
- Consent: Where you have expressly consented to the processing of your personal data (e.g., for marketing communications or the use of cookies). You have the right to withdraw your consent at any time.
- Performance of a Service: We process personal data that is necessary to provide you with our recruitment and job-matching services.
- Legitimate Interests: In instances where processing is necessary for our legitimate business interests — such as improving our platform, conducting analytics, outbound prospecting, preventing fraud, or ensuring network security — we process your data after carefully balancing our interests against your privacy rights.
- Compliance with Legal Obligations: Clera may process your data when necessary to comply with legal or regulatory requirements, such as responding to lawful requests from public authorities.
If you have any questions about the legal bases under which we process your data, please contact us at [email protected].
14. Tracking Technologies
Google Analytics:We use Google Analytics to collect and analyze data regarding your interactions with our website. For more details, please review Google's Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Browser Add-On.
PostHog: We use PostHog for product analytics, including session replay, which may record your mouse movements, scrolling, clicks, and page interactions. We implement data masking to minimize the capture of sensitive personal information through session replays.
LinkedIn Insight Tag: Helps measure the effectiveness of our LinkedIn advertising campaigns. Data is anonymized.
16. Automated Decision-Making and Profiling
Clera leverages AI-driven technology and automated decision-making systems to enhance your job-search experience. This includes using profiling techniques to analyze your data and recommend opportunities that align with your profile.
How It Works: Our system processes your professional qualifications, experience, and preferences to automatically identify suitable job opportunities and generate your AI-Generated Profile.
Transparency: We are committed to transparency about our automated processes. If you have questions about the logic, data sources, or factors used by our algorithms, please contact us at [email protected].
Right to Human Intervention: You may request a human review if you believe an automated decision has adversely impacted your opportunities.
Continuous Improvement: Our systems are regularly monitored and updated to ensure fairness, accuracy, and compliance with applicable laws.
17. Children's Personal Data
Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 18, we will promptly delete that data. If you are a parent or guardian and believe your child has provided personal information to Clera, please contact us at [email protected].
18. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data. To exercise any of these rights, please contact [email protected].
- Right of Access: The right to obtain confirmation of whether we are processing your personal data and to receive a copy of it.
- Right to Rectification: The right to correct inaccurate or incomplete personal data.
- Right to Erasure: The right to request deletion of your personal data, subject to certain exceptions required by law.
- Right to Restriction of Processing: The right to require us to limit how we process your personal data in certain circumstances.
- Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
- Right to Object: The right to object to processing based on our legitimate interests. You can object to marketing activities for any reason.
- Right Not to Be Subject to Automated Decision-Making: The right to request human intervention in automated decisions that significantly affect you.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
We will respond to verified requests within 30 days (or within the timeframe required by applicable law). We may need to verify your identity before processing your request.
19. Region-Specific Disclosures
European Economic Area, United Kingdom, and Switzerland
If you are located in the EEA, UK, or Switzerland, the following additional disclosures apply to you:
Controller: Clera Labs, Inc., 1111B S Governors Ave STE 40598, Dover, DE 19904, is the controller responsible for the processing of your personal data. You may contact us at [email protected].
Data Protection Contact: For questions about our data protection practices, contact [email protected].
Legal Bases: We process your personal data based on the legal bases described in Section 12 above (consent, contract performance, legitimate interests, and legal obligations).
Your Rights: In addition to the rights described in Section 18, you have the right to lodge a complaint with a supervisory authority in the EEA member state, UK, or Switzerland where you reside or where you believe an infringement has occurred. Contact details for EEA Data Protection Authorities can be found at edpb.europa.eu. The UK Information Commissioner's Office can be reached at ico.org.uk. The Swiss Federal Data Protection and Information Commissioner can be reached at edoeb.admin.ch.
International Transfers: When we transfer personal data outside the EEA, UK, or Switzerland, we rely on appropriate safeguards including Standard Contractual Clauses and adequacy decisions. You may request a copy of these safeguards by contacting [email protected].
We would appreciate the chance to handle your concerns directly before you file a complaint with a supervisory authority. Please contact us first at [email protected].
California Residents (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”), provides you with additional rights regarding your personal information.
Categories of Personal Information Collected: In the preceding twelve months, we have collected the following categories of personal information: identifiers (name, email, phone number, IP address); professional or employment-related information (job title, employer, work experience); internet or electronic network activity (browsing history, interactions with our platform); inferences drawn from the foregoing (match scores, AI-generated profiles); and audio data (call recordings).
Sale and Sharing: Clera does not sell your personal information for monetary consideration. We do not share your personal information for cross-context behavioral advertising purposes.
Your California Privacy Rights:
- Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources, the business purposes, and the categories of third parties with whom we have shared it.
- Right to Delete: You have the right to request deletion of the personal information we have collected from you, subject to certain exceptions.
- Right to Correct: You have the right to request correction of inaccurate personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise your California privacy rights, please contact us at [email protected]. We will verify your identity before processing your request, which may require you to provide certain information so we can match it against our records.
20. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email to your registered email address or by prominent posting on our platform. All changes are effective from the date of publication unless otherwise provided. Your continued use of our services after changes have been posted constitutes acceptance of the revised policy.
21. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].
You can also reach us by mail at:
Clera Labs, Inc.
1111B S Governors Ave STE 40598
Dover, DE 19904