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Full-time
high school
Posted 9h ago
~40 hrs/week
Responsibilities
The Senior Service Representative is responsible for the professional setup, delivery, and maintenance of medical equipment in patient homes and clinical settings. They also act as a group leader, overseeing warehouse operations and providing routing instructions to other service representatives.
Requirements
Candidates must have a high school diploma or GED and at least one to three months of related experience or training. Applicants must be at least 21 years old, computer literate, and possess strong verbal and written communication skills.
Full job description
This employee performs equipment setups, specifically concentrators and durable medical equipment, in a professional, safe, and timely manner. This equipment is placed in apartments, private homes, clinics, hospitals, nursing homes, and other areas where people with respiratory problems are treated.
JOB FUNCTIONS
Completes equipment orientation checklists for new equipment and other necessary paperwork as required for new patient setup
Instructs patient in the safe and proper use of equipment
Makes oxygen deliveries (cylinder and concentrator) and equipment checks on a daily route as determined by patient base and Lincare routing system
Deliveries may include refilling reservoirs with liquid oxygen from a van mounted tank
Performs minor equipment repairs and preventative maintenance on equipment both in the home and at the center
For equipment repairs requiring other than minor repair work equipment is to be packaged for shipment to the manufacturer or their designee
Responsible for equipment maintenance per schedule recommended by the manufacturer
Maintains company vehicle in clean and orderly manner
Makes daily inspections and complete proper paperwork
Maintains established preventative maintenance schedule
Cleans rental equipment when returned to the center, in accordance with Lincare policies and procedures
Maintains cleanliness and organization of warehouse/storage area
Follows FDA guidelines pertaining to cylinder tracking and oxygen analyzer testing
Follows Lincare policies as indicated in the operations manual and training manuals, including those found in the Safety & Regulatory manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (includes adherence to the Vehicle Safety Disciplinary Policy), FDA, and Emergency Planning
Works as on-call service representative evenings and weekends on an as scheduled basis
Frequency is determined by the center size and the number of employees available to share in the responsibility
Must respond in a timely manner and record information on Service Call Report
May serve as a backup to other employees for vacation, illness, and other periods of absenteeism
Acts as group leader for service representatives
Oversees warehouse operations
Overtime may be required
Direct the work of one or more service representatives giving them routing instructions and daily work assignments
Maintain center inventory and provide purchase requisition to center manager to order new stock as needed to maintain inventory levels as required
Qualifications
Education
High School Diploma or General Education Degree (GED), required
Work Experience
One to three months related experience and/or training, required
equivalent combination of education and experience, required
Knowledge, Skills, and Abilities
Must be 21 years of age
Must be good with people, both verbal and writing
Must be computer literate
Related keywords
Medical equipmentOxygen concentratorsDurable medical equipmentWarehouse operationsInventory managementPreventative maintenanceFDAOSHADOTSafety complianceCylinder trackingLogisticsPatient careEquipment repairGroup leader
Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1987
Headquarters
Clearwater, Florida
LinkedIn followers
35,266
Lincare is a leading supplier of respiratory-therapy products and services for patients in the home. You can learn more about our extensive suite of products and services by visiting our website. Everywhere we operate, Lincare is working to be a partner in patient care by providing high-quality services and supplies, promoting patient education, and building strong relationships with patients, physicians, families and caregivers.
Services we offer include:
Oxygen Therapy
Nebulizer Therapy
Sleep Therapy
Ventilator Therapy
Enteral Therapy
Pediatric Services
Caring Responders
Long Term Care
Disease Management Programs
and More!
***This social media page and related posts, comments and other information is not intended to serve as a vehicle for providing medical advice or health care services. Rather this page is used only for social and informational purposes. Please consult your physician or call the local Lincare location regarding your specific diagnosis, treatment, and health questions. If you are experiencing an urgent medical condition, immediately call 9-1-1.
Offices: 19387 U.S. Highway 19 North, Clearwater, Florida 33764, US
Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1987
Headquarters
Clearwater, Florida
LinkedIn followers
35,266
Lincare is a leading supplier of respiratory-therapy products and services for patients in the home. You can learn more about our extensive suite of products and services by visiting our website. Everywhere we operate, Lincare is working to be a partner in patient care by providing high-quality services and supplies, promoting patient education, and building strong relationships with patients, physicians, families and caregivers.
Services we offer include:
Oxygen Therapy
Nebulizer Therapy
Sleep Therapy
Ventilator Therapy
Enteral Therapy
Pediatric Services
Caring Responders
Long Term Care
Disease Management Programs
and More!
***This social media page and related posts, comments and other information is not intended to serve as a vehicle for providing medical advice or health care services. Rather this page is used only for social and informational purposes. Please consult your physician or call the local Lincare location regarding your specific diagnosis, treatment, and health questions. If you are experiencing an urgent medical condition, immediately call 9-1-1.
Offices: 19387 U.S. Highway 19 North, Clearwater, Florida 33764, US