Clearwater, Florida, United States · Hybrid
Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, July 29, 2026 More than a…
Skills: Customer Service, Call Center Operations, Billing Inquiry Resolution, Conflict Resolution, Professional Communication
Raleigh, North Carolina, United States · On-site
Overview POSITION TITLE (Oracle title) INSTRUCTIONAL ASSISTANT WORKING TITLE Instructional Assistant (IA) SCHOOL/DEPARTMENT Elementary, Middle, or High School LOCATION School Site PAY GRADE Noncertified Grade 20 FLSA STA…
Skills: Instructional Support, Classroom Management, Microsoft Office, Google Apps, Student Supervision
Raleigh, North Carolina, United States · On-site
The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial refrigeration environment in a manner that maximizes efficiency and productivity while exceeding customer expectations. This …
Skills: Dispatch Management, Customer Service, Routing, Microsoft Office, SAP
Raleigh, North Carolina, United States · On-site
Overview POSITION TITLE (Oracle title) INSTRUCTIONAL ASSISTANT WORKING TITLE Instructional Assistant (IA) SCHOOL/DEPARTMENT Elementary, Middle, or High School LOCATION School Site PAY GRADE Noncertified Grade 20 FLSA STA…
Skills: Instructional Support, Classroom Management, Microsoft Office, Google Apps, Student Supervision
Raleigh, North Carolina, United States · On-site
Description GENERAL SUMMARY The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Represen…
Skills: Customer Service, Patient Registration, Medical Scheduling, Insurance Verification, Electronic Medical Records
Raleigh, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient Care, Vital Signs Monitoring, Medical Asepsis, Electronic Health Records, Blood Glucose Testing
Raleigh, North Carolina, United States · On-site
Position Summary: The Accounts Payable Specialist is responsible for the accurate and timely processing of vendor invoices, payments, and related transactions. This role requires strong attention to detail, the ability t…
Skills: Accounts Payable, Invoice Processing, Vendor Management, General Ledger Coding, ERP Systems
Raleigh, North Carolina, United States · On-site
Description This internship offers an opportunity to gain hands-on experience with different iterations of Museum programming for family audiences, both on site at the NCMA and off-site during outreach activities. The in…
Skills: Project Management, Arts Education, Community Engagement, Event Planning, Writing For Young Audiences
Charlotte, North Carolina, United States · On-site
Primary Purpose: Perform daily tasks that include documentation preparation and closing functions on simple straight forward to complex commercial loans. Primary functions include all loan closing activities on assigned …
Skills: Commercial Loan Closing, Loan Documentation, Microsoft Office, Document Preparation Software, Regulatory Compliance
Raleigh, North Carolina, United States · On-site
Now Hiring: Treatment Coordinator | Raleigh Ridge Lane & Associates Family Dentistry is seeking an experienced Dental Treatment Coordinator to join our team. This role is essential to creating a 5-star patient experience…
Skills: Treatment Planning, Insurance Verification, Patient Scheduling, Denticon, Case Acceptance
Raleigh, North Carolina, United States · On-site
We are looking for a reliable and experienced Janitorial Cleaner to perform a variety of cleaning duties to ensure a clean, safe, and orderly environment across assigned facilities. This role plays a critical part in mai…
Skills: Janitorial Cleaning, Custodial Services, Time Management, Chemical Safety, Attention To Detail
Raleigh, North Carolina, United States · On-site
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Skills: Sales Support, Customer Communications, Quoting, Order Processing, CRM Software
Raleigh, North Carolina, United States · On-site
About RMF: At RMF, we take pride in core values, our people-first culture, and our dedication to excellence. As a nationally top-ranked engineering firm, we provide custom solutions for buildings and utility infrastructu…
Skills: Proposal Development, Writing, Editing, Project Management, Adobe Creative Cloud
Raleigh, North Carolina, United States · On-site
$54k/yr
Ready to jump into a role where no two days look the same? We’re looking for a Facilities Administrator who loves solving problems, keeping things running smoothly, and supporting a team that keeps our HQ and five …
Skills: Data Analysis, Project Coordination, Inventory Management, AutoCAD, Revit
Raleigh, North Carolina, United States · On-site
Primary Function The Yard Coordinator II serves as a key point of contact in the yard, supporting daily operations through coordination of equipment movement, customer and driver interaction, and accurate documentation o…
Skills: Equipment Coordination, Inventory Management, Customer Service, Forklift Operation, Telehandler Operation
Raleigh, North Carolina, United States · On-site
$26/hr–$38/hr
What You'll Be Doing The Food and Nutrition Services (FNS) program—formerly known as Food Stamps—plays a crucial role in helping low‑income households access the nutritious food they need to thrive. Our mission is simple…
Skills: Case Management, Policy Application, Budget Calculation, Financial Assessment, Staff Mentoring
Raleigh, North Carolina, United States · On-site
Front Desk Wellness Coordinator – Raleigh, NC (In-Person) Hourly Base + Bonus | Part-Time Front Desk Coordinator We are seeking an organized, personable, and detail-oriented team member for part-time, in-clinic duties fo…
Skills: Customer Service, Interpersonal Communication, Scheduling Software, Electronic Records Management, Multitasking
Raleigh, North Carolina, United States · On-site
$15/hr–$18/hr
ob description: Front Desk Wellness Coordinator – Raleigh, NC (In-Person) Hourly Base + Bonus | Part-Time Front Desk Coordinator We are seeking an organized, personable, and detail-oriented team member for part-time, in-…
Skills: Customer Service, Interpersonal Communication, Scheduling Software, Electronic Records Management, Multitasking
Raleigh, North Carolina, United States · On-site
Calyx Living, a Raleigh-based company in the business of building and operating assisted living communities. As we grow, we are growing the team, seeking to hire a Payroll and Benefits Manager to work in the corporate of…
Skills: Payroll Management, Benefits Administration, Onboarding, Offboarding, Workers' Compensation
Raleigh, North Carolina, United States · On-site
Overview Assist physicians at assigned long term care facilities with audiology, optometry, podiatry care, and behavioral health. Main duties include maintaining clinical records and charts through electronic medical rec…
Skills: Electronic Medical Records, Medical Terminology, Patient Care, Clinical Documentation, Inventory Management
Clearwater, Florida, United States • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Handle customer billing inquiries, service orders, and trouble calls while maintaining high standards of quality and productivity. Act as a brand ambassador by building genuine connections and promoting available products and services.
Requires a high school diploma or GED and at least one year of customer service experience. Preferred candidates have over three years of direct call center experience and an associate or bachelor's degree.
Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, July 29, 2026Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
Build an exciting, rewarding career with us and play an integral part of Duke Energy’s customer success and satisfaction as an Associate Call Center Representative.
This role has a high degree of accountability for individual performance in the areas of customer satisfaction, quality, and productivity to ensure that customers receive excellent service and business objectives are achieved.
The Associate Call Center Representative will also consult with customers on their billing inquiries, service orders, trouble calls and various other needs.
Consider joining the Duke Energy team, where you’ll find a friendly work environment, comprehensive benefits, and development opportunities.
Please note: if selected, you will be contacted for a 30-45-minute mandatory video interview through Microsoft Teams. This video interview will be recorded and is required to proceed in the hiring process. Additionally, you will be required to be on-camera during the interview.
Paid Time Off, holidays, and sick leave
Health, Dental, and Vision Insurance
401K plan with company match
All necessary equipment provided
The pay rate is $20 per hour (non-negotiable)
Annual and sales incentives provided based on performance
Training will start on the start date and will last approximately the first 10 weeks, Monday - Friday from 8:00 AM to 4:30 PM EST
Required first day onsite attendance at a Duke Energy call center location
Training may be held remotely and in-person after first day onsite attendance
During the 10 week training period, there is no allowance for vacation time or absences.
Your continued employment will be contingent on successful completion of the training program.
Provide high quality customer interaction by handling customer’s needs with integrity and empathy in one transaction.
Use professional judgement and escalate customer issues/concerns to management when appropriate.
Participate in on-call rotation.
Promote sales of available products and services, as appropriate.
Building genuine connections with customers and being a great ambassador for the Duke Energy brand.
Perform other duties as assigned, including work on special projects.
High school diploma or GED completed at time of application submission.
One year customer service experience (may include call center, hospitality, retail, etc.), either by phone or face to face communications.
Direct call center experience of 3+ years is preferred
Bachelor’s degree or associates degree
Willingness to work in an environment that requires 100% phone-based customer interaction.
Effective listening and communication skills and the ability to interact with customers in a professional, courteous, and empathetic manner.
Experience multi-tasking and working with various technologies using multiple monitors, screens, applications etc.
Ability to always handle and protect confidential information and act with integrity.
Virtual - Work will be performed remotely but candidates are expected to live within a reasonable commute of a Duke Energy call center facility
Work Schedule – work will be performed during hours of operation
Hours of Operation - Monday - Friday, 7:00 AM – 7:00 PM EST
Charlotte, NC only – hours of operation may include weekends and overnight shifts
Mandatory Overtime & Storm Duty Calls - during times of inclement weather or other major events (such as hurricanes, snowstorms, etc.), employees are expected to be on-call and work extended hours, as well as mandatory overtime, to support higher call volumes.
Shift change occurs biannually, but may change at any time due to business need
Access to a reliable high-speed internet and a quiet work environment is required.
Duke Energy Customer Care Assessment – required time sensitive/completion of online test
Please note: the assessment includes a video introduction. You will need access to a camera. Please make sure your camera is working prior to the start of the assessment.
If selected, you will be contacted for a 30-45-minute mandatory video interview through Microsoft Teams. This video interview will be recorded and is required to proceed in the hiring process. Additionally, you will be required to be on-camera during the interview.
Candidates who accept the employment offer will be required to complete and pass a Duke Energy background check and drug test.
It is the policy of Duke Energy to maintain a drug-free workplace.
Travel Requirements
Not requiredBuilding a smarter, cleaner, more reliable energy future.
Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. The company’s electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 54,800 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear. Our team is available Monday to Friday from 8 a.m. to 5 p.m. EST. If you suspect an emergency, please call 911.
Offices: 525 S Tryon St, Charlotte, North Carolina 28202, US
There are currently 697 open administrative positions in Raleigh, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include WCPSS Lifelong Learning with Community Schools, WakeMed, Duke University Hospital, North Carolina State Employees Credit Union, Wake County, among others. Browse the listings above to see every active employer.
Yes — 122 of the 697 open administrative positions offer remote or hybrid work (23 remote, 99 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
