Description The Guest Service Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throug…
Description Position Overview The Regional Community Supervisor is a key leadership role responsible for overseeing the operations, financial performance, and resident experience across multiple high-end multifamily comm…
Skills: Property management, Financial management, Budgeting, Team leadership, Staff development
Description Position Summary The Sales Assistant provides day-to-day administrative, operational, and customer support to the Sales Team. This position is responsible for responding to customer and sales requests, prepar…
Skills: Sales support, Customer service, Order management, Microsoft Excel, Data entry
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
Skills: Customer service, Appointment scheduling, Medical record documentation, Referral transcription, Patient care coordination
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
Skills: Customer service, Appointment scheduling, Medical record documentation, Patient care coordination, Referral transcription
Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a d…
Skills: Patient Care, Body Contouring, Laser Safety, HIPAA Compliance, Sales
Licensing Coordinator Company: Loenbro, LLC Location: Dallas TX Reports to: VP Learning & Development FLSA Classification: Exempt About Loenbro Loenbro is a trusted, long-term construction lifecycle partner to thousands …
Skills: Licensing compliance, Credentialing, Database management, Regulatory compliance, Record keeping
Make a difference with us! At Alliance Defending Freedom, we believe God has brought you here for His purpose—to stand for truth and defend the God-given right to live and speak it. Together, we protect religious freedom…
Company Description ABOUT STREAM REALTY PARTNERS Founded in 1996, Stream Realty Partners (Stream) began with a vision. Not one focused on bricks and mortar, but with people at its foundation. Headquartered in Dallas, TX …
POSITION SUMMARY Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engi…
Overview We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the righ…
Skills: Case management, Arbitration, Mediation, Client service, Administrative support
Maintenance Assistant/Make Ready - Enclave at Prestonwood
Dallas, Texas, United States · On-site
Entry level
Description Job Details: The Maintenance Assistant plays a critical role in maintaining the physical integrity, cleanliness, and overall curb appeal of the property. Reporting directly to the Service Manager, this positi…
Skills: General maintenance, Janitorial, Groundskeeping, Plumbing, Electrical
Performs a variety of complex (senior-level) court tasks for judges, prosecutors, attorneys, pro se litigants, managers, supervisors, and other County Departments which may include: preparation, processing and reconcilin…
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The Nutrition Service Supervisor supports management, planning and coordination of activities of the Nutrition Services Department to provide nutritional services to patients as well as employees and guests. The position…
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Skills: Front office management, Guest relations, Staff training, Leadership, Communication skills
Midwest Veterinary Supply is seeking an Inside Sales Equine Specialist for our Dallas, Texas call center. Job Summary: Provide the best customer service possible in a positive and professional manner, by providing clinic…
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0000008954.OFFICE SUPPORT(PART-TIME CUSTOMER SERVICE REPRESENTATIVE I).TAX AC TPR CCC
Dallas, Texas, United States · On-site
$17/hr–$21/hr
Entry level
Receives, processes and responds to a large volume of telephone inquiries from employees, departments and the general public pertaining to County-related services.
Skills: Customer service, Telephone communication, Typing, Data processing, Professionalism
0000008969.OFFICE SUPPORT(PART-TIME CUSTOMER SERVICE REPRESENTATIVE I).TAX AC TPR CCC
Dallas, Texas, United States · On-site
$17/hr–$21/hr
Entry level
Receives, processes and responds to a large volume of telephone inquiries from employees, departments and the general public pertaining to County-related services.
Skills: Customer service, Telephone communication, Typing, Data processing, Professionalism
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
Skills: Program coordination, Administrative operations, Research administration, Budget development, Quality control
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
Skills: Program coordination, Administrative operations, Research administration, Budget development, Process improvement
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Full-time
associate degree, bachelor degree
Posted just now
~40 hrs/week
Responsibilities
The Guest Service Manager oversees front office operations to ensure high-quality guest service while maximizing room revenue and occupancy. They are responsible for coaching staff, managing guest complaints, and maintaining efficient front desk procedures.
Requirements
Candidates must have at least 5 years of hotel experience or a combination of education and experience, along with proven supervisory skills. Proficiency in Microsoft Office and Windows operating systems is required, as is the ability to work long hours in a high-pressure environment.
Full job description
Description
The Guest Service Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.
RESPONSIBILITIES:
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid
Establish and maintain attentive, friendly, courteous and efficient hospitality at the Front Desk.
Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
Motivate, coach, counsel and discipline all Guest Services personnel according to Bentley Legacy's S.O.P.'s.
Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency, monitor credit report and maintain close observation of daily house count.
Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.
Ensure correct and accurate cash handling at the Front Desk.
Attend monthly all-employee team meetings and any other functions required by management.
Obtain all necessary information when taking room reservations.
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Be aware of all rates, packages and promotions currently underway.
Prepare and conduct all Guest Services interviews and follow hiring procedures according to Bentley Legacy's S.O.P.'s.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
Requirements
QUALIFICATIONS:
At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
Supervisory experience required.
Must be fluent in English, both written and verbal
An operational knowledge of Microsoft Office suite
Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
Must have a valid driver’s license from the applicable state.
Willing and able to stand for long periods of time
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve.
Must work well in stressful high pressure situations.
Must be willing and have the ability to work long hours.
Ability to stand during entire shift.
Related keywords
Front officeGuest servicesHospitalityRevenue managementOccupancySupervisionMicrosoft officeWindowsCash handlingReservationsStaff trainingCustomer satisfactionOperations managementReportingSoftware maintenanceFirst aid
Bentley Legacy was founded in 2013 with the purpose of actively managing family investments. Bentley Legacy operates and invests in a diverse portfolio of branded, independent, and lifestyle hotels. The company continues to expand its investment activities with partners that have the same vision, quality, and ethics. Pendant Capital is the investment arm of Bentley Legacy which specializes in sourcing hospitality opportunities and capital investments.
How many Administrative jobs are open in Dallas, TX right now?
There are currently 2,376 open administrative positions in Dallas, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Dallas, TX?
Companies currently hiring include University of Texas Southwestern Medical Center, Dallas County, Methodist Health System, Baylor Scott & White Health, CHILDREN'S HEALTH SYSTEM OF TEXAS, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Dallas, TX?
Yes — 412 of the 2376 open administrative positions offer remote or hybrid work (166 remote, 246 hybrid).
How do I apply for Administrative jobs in Dallas, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.