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Full-time
high school
Posted just now
~40 hrs/week
Responsibilities
The Relationship Banker II is responsible for creating exceptional customer experiences by identifying financial needs, opening accounts, and processing loans. They also perform teller transactions, manage customer portfolios, and actively participate in bank campaigns to deepen client relationships.
Requirements
Candidates must have 1-2 years of retail banking or financial services experience and a High School Diploma or GED. Proficiency in Microsoft Office and a demonstrated ability to meet sales goals using a consultative approach are required.
Full job description
JOB FUNCTION:
To create an exceptional customer experience by establishing, maintaining, and deepening relationships by determining customer needs, opening deposit accounts, processing loans, providing deposit and loan account servicing, performing teller transactions and initiating referrals to other areas of the bank.
DUTIES & RESPONSIBILITIES:
Create an exceptional customer experience by building relationships, evaluating needs, providing education, and recommending products and services.
Follow the bank’s established sales and service process.
Analyze customer needs so that appropriate recommendations can be made to new and existing customers.
Perform account openings, customer maintenance, processing loan applications and closing loans in keeping with established procedures to ensure timely service delivery. Complete new customer/new account onboarding activities as assigned.
Engage proactively in campaigns and promotions, ensuring timely completion of activities and scheduling follow-up tasks as needed.
Effective use of CRM to capture prospect/customer information, record customer activities, schedule follow up activities, identify next likely sales opportunities and other related activities to facilitate robust customer relationship management.
Proficient in identifying needs of the customer and help strengthen relationships by cross selling and referring to partners, such as Business Banking, Treasury Management, Wealth Management, and Trust, when financial needs are identified.
Complies with all federal and state laws and regulations, and all established bank policies and procedures
May assist with processing reporting such as NSF and Past Due.
Process a variety of customer transactions, which may include cash handling by hand, via cash recyclers, ATMs, and/or Automated Banking Machines.
Proficient in processing consumer loans.
Adhere to established safety and security protocols.
Assist with opening and closing of banking centers to include Saturday rotation.
Assist in managing and overseeing a customer portfolio, ensuring regular reviews and updates of customer accounts and financial goals.
Act as a mentor for colleagues and supports branch leadership activities.
Effective use of all applications and systems utilized in the banker role.
Perform other duties as assigned
MINIMUM QUALIFICATIONS:
Work Experience
1-2 years of retail banking or financial services experience.
Advanced knowledge of consumer and commercial bank products and services.
Knowledge of new account opening process.
Experience providing excellent customer service through various forms of communication (face to face, email, and telephone).
Demonstrated success in achieving assigned goals.
Preferred Experience (Optional)
Experience working in a Universal Banker role.
Supervisory Experience
N/A
Position Includes Driving
N/A
Education/Skills
High School Diploma/GED with equivalent experience in retail banking or financial services experience on a year for year basis.
Demonstrated Sales and Service experience that includes proven success in establishing and meeting sales goals utilizing the consultative sales approach.
Competency Requirements
Excellent customer service skills to include good verbal and written communication.
Must be able to communicate face to face with customers.
Proven organizational skills with ability to multi-task and follow assigned tasks through completion.
Must be able to focus on details and be accurate.
Ability to work independently with minimal supervision.
Must be accustomed to a fast-paced office environment.
Physical Requirements
Must be able to reach, bend, push, and pull files up to 30 pounds.
Must be able to sit/stand for most of the day in front of a computer screen,
Must be able to speak to and hear to communicate with customers,
Must be able to type on a keyboard,
Must be able to read a laptop/computer monitor,
Must be able to reach teller tubes,
Must be mobile in an office environment,
Equipment/Machines/Software
Excellent computer literacy in Microsoft Programs (Outlook,Word, Excel, and Power Point).
Proficiency with search engines /web browsers and Adobe Reader.
Ability to work with office equipment such as copiers, scanners, shredders, fax machines and
other digital devices
Ability to use Financial Service Platform software.
This job description does not imply an employment contract, nor is it intended to include every duty and responsibility that the employee is responsible for. Duties and tasks may be assigned by the management team based on department and business needs.
Jefferson Bank is a VEVRAA Federal Contractor and desires priority referrals of protected veterans.
Jefferson Bank is an EEO employer and an Affirmative Action Employer, M/F/Disability/Protected Veteran Status.
Click the link below to be redirected to the Equal Employment Opportunity Commission’s website to view the “EEO is the Law” Poster: http://www.eeoc.gov/employers/upload/posterscreenreaderoptimized.pdf and the “EEO is the Law” Poster Supplement:
Jefferson Bank is a family-owned bank serving communities in San Antonio and surrounding areas in the Texas Hill Country. Through the years, Jefferson Bank has created an elite team of highly skilled, family-oriented, and civic-minded individuals who contribute to the Bank's continued success. Jefferson Bank has been a strong part of San Antonio's banking community for more than 75 years. We are independent, locally owned, and ideally structured for convenient personalized service. Our goal is to earn long term relationships every day through integrity, responsiveness and commitment.
Our Mission Statement: Earning long-term relationships every day through integrity, responsiveness, and commitment. This is personal to us.
Jefferson Careers: https://www.jeffersonbank.com/about-jefferson-bank/careers
Facebook: http://www.facebook.com/jeffersonbank
Phone: (210) 736-7600
Email: [email protected]
Bank NMLS# 597833
Jefferson Bank is an Equal Opportunity Employer and Affirmative Action Employer. As such, we value diversity and inclusion in the workplace and seek to attract and retain individuals who share those values. All qualified job seekers will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or other legally protected status. In addition, we comply with all applicable employment laws governing nondiscrimination and fully support individuals’ rights to be free from discrimination by prohibiting all forms of workplace harassment.
Offices: 1900 Broadway, Suite 900, San Antonio, TX 78215, US · 6021 Broadway Street, San Antonio, TX 78209, US · 14614 Blanco Road, San Antonio, TX 78216, US · 711 Navarro Street, San Antonio, TX 78205, US · 2900 Fredericksburg Road, San Antonio, TX 78201, US
How many Administrative jobs are open in San Antonio, TX right now?
There are currently 1,421 open administrative positions in San Antonio, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in San Antonio, TX?
Companies currently hiring include UT Health SA, Greehey CCRI, Tenet Healthcare, CommuniCare, Gonzaba Medical Group, Texas Health and Human Services, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in San Antonio, TX?
Yes — 134 of the 1421 open administrative positions offer remote or hybrid work (46 remote, 88 hybrid).
How do I apply for Administrative jobs in San Antonio, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.