Care Coordinator (Medical Assistant)- Central Phoenix
Phoenix, Arizona, United States · On-site
Entry level
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Care Coordinator (Medical Assistant)- Central Phoenix
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Full-time
high school, bachelor degree
Medical plans, Dental plan, Vision plan, Short-term disability, Long-term disability, Basic life insurance
Posted just now
~40 hrs/week
Responsibilities
The Care Coordinator is responsible for managing patient intake, including registration, vitals collection, and maintaining electronic medical records. They also facilitate clinic operations by coordinating surgeries, obtaining authorizations, and ensuring seamless communication between patients and medical staff.
Requirements
Candidates must have 1-2 years of experience in a medical setting and a high school diploma or GED. Strong organizational and communication skills are required to manage patient flow and clinical documentation effectively.
Full job description
Description
Our World-Class Team Begins with YOU!
Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care. The practice encompasses 27 neurosurgeons, three physiatrists and performs more than 8,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph’s Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.
Do you have what it takes to be part of our World-Class team?
At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.
Requirements
Essential Duties and Responsibilities:
Registers new patients in the electronic medical record (EMR) prior to scheduling the appointment that includes demographic and insurance information.
Ensures all initial consultations, pertinent notes, lab slips, radiology and pathology reports are available to the physician prior to patient arrival.
Opens chart encounters in AthenaOne, provides historical reference by maintaining patient records.
Facilitates patient clinic by greeting and rooming patients.
Takes vitals and records assessment in the patient chart for physician review.
Enters orders and E-Prescribe information and creates clinical visit summaries.
Schedules follow-up appointments as needed.
Communicates with physician’s staff to ensure continuity of care.
Performs clinic room inventories and restocks as necessary.
Prepares and runs daily clinic with limited oversight from Lead Care Coordinator or Practice Operations Supervisor.
Assists Lead Care Coordinators and Practice Operations Supervisors with orders as needed.
Assists recall list for physicians, creates diagnostic reviews, completes orders as testing is received and follows-up on non-compliant orders.
Obtain authorizations for imaging and testing when required.
Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc.
Maintains patient confidentiality and follows all HIPAA guidelines.
Keeps office equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and coordinating repairs.
Coordinates the patient’s surgery with scheduling, authorizations, billing and FMLA paperwork.
Participates in continuing education opportunities.
Provides coverage to other positions as requested.
Supports BBS Compliance program by attendance in annual training and following compliance guidelines.
Acts as an ambassador of the BBS practice and their respective physician. Provides exemplary customer-service to patients, families, teammates, vendors and all other BBS visitors.
Performs other duties as assigned.
Requirements:
1-2 years of experience in a medical setting required.
High School Diploma or GED required. Bachelor’s degree a plus.
Excellent verbal and written communication skills.
Strong organizational skills and ability to prioritize.
Passionate about creating a superior patient experience and fostering a culture of excellence.
Comp & Benefits: We offer a comprehensive compensation package. This includes benefit offerings you’d expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include:
Choice of two medical plans – HRA, HDHP/HSA options
Providing world-class neurosurgery through innovative, compassionate and coordinated care to meet each of our individual patient's needs.
While we’re lifelong students in the world of brain and spine advancements, we also drive much of that discovery and achievement through our association with our hospital partners. We diagnose and treat a wide array of complex conditions and have proven, evidence-based outcomes. We’re exhaustive in our process to find the right solution for our patients, whether surgical or non-surgical.
We don’t share the following facts to be boastful, but rather to illustrate how we’ve shaped the world of neurosurgery. That’s the type of expertise you should demand as a patient.
We perform more than 10,000 procedures per year, giving us the confidence and expertise to handle complex cases that many other centers simply can’t treat.
We’ve pioneered numerous procedures and techniques, including the cardiac standstill surgery, neuro-spinal scaffolding implants, the development of a spinal surgery robot, and more.
Our surgeons developed new approaches to reach lesions in the difficult-to-reach skull-base area of the brain, enabling removal of what was previously considered inoperable.
Through our partnership with Barrow Neurological Institute, patients have access to hundreds of clinical trials, enabling more aggressive treatment options, sooner.
Mission: We’re honored to call Barrow our home. It enables us to find answers where all other paths lead to “no.” Here, we strive to make the impossible possible.
Offices: 2910 N. 3rd Ave., Suite 200, Phoenix, Arizona 85013, US · 1875 West Fry Rd., Suite 300, Chandler, AZ 85224, US · 10245 N. 92nd St., Scottsdale, AZ 85258, US · 3090 N. 3rd Ave., Phoenix, AZ 85013, US · 7242 E. Osborn Rd., Suite 420, Scottsdale, Arizona 85251, US
NeurosurgeryVascular NeurosurgeryEndovascular NeurosurgeryBrain TumorPituitary TumorDeep Brain Stimulation (DBS)Functional NeurosurgerySkull Base SurgeryMinimally Invasive Spine SurgeryComplex Spine Surgery
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