Description The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role requires profess…
Skills: Customer Service, Front Desk Operations, Communication, Problem-solving, Interpersonal Skills
Description Are you an experienced Affordable Housing leader ready to make an impact? Celtic Property Management is seeking a highly experienced Community Manager to lead Vineyard Estates, a community that includes HUD, …
Job Summary: Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular…
Skills: Customer Service, Multi-tasking, Organizational Skills, Detail Orientation, Communication Skills
COLD BEERS & CHEESEBURGERS - 7TH STREET
Expo
Phoenix, Arizona, United States · On-site
Entry level
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Description NIGHTS AND WEEKENDS ONLY Job Title: Member Services Associate Job Description: The Member Services Associate is responsible for promoting and selling memberships for the pickleball club while providing except…
About GNC Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, consta…
About GNC Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, consta…
Description Job Title: Administrative Assistant We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will be responsible for providing administrative suppor…
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Description Location: Crestone at Shadow Mountain - Phoenix, AZ At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home. We are more than a property managemen…
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Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation’s K–8 students. Fo…
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE WHAT IT TAKES? AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE IT TAKES? The Role Are you a natural when it comes to starting up conversations and getting…
Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Custo…
Skills: Customer service, Communication, Problem-solving, Decision-making, Data entry
Overview Our YOU FIRST Philosophy In addition to no night shifts, ever and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That’s where o…
Skills: Customer service, Multi-tasking, Menu knowledge, Teamwork, Tableside service
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Full-time
high school
Posted 6h ago
~40 hrs/week
Responsibilities
The Front Desk Agent serves as the primary point of contact for guests, managing check-in/check-out procedures and addressing guest inquiries. They also coordinate with housekeeping and maintenance teams to ensure high service standards and facility cleanliness.
Requirements
Candidates should have a high school diploma or equivalent, with previous hospitality or customer service experience preferred. Strong communication skills, computer proficiency, and the ability to work a flexible schedule including weekends and holidays are required.
Full job description
Description
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role requires professionalism, attention to detail, and the ability to multitask in a fast-paced hospitality environment while upholding the hotel and Brand’s service standards.
Greet and welcome guests upon arrival with a friendly and professional demeanor.
Perform accurate check-in and check-out procedures.
Answer and direct phone calls, handle guest inquiries, and provide information about hotel services, amenities, and local attractions.
Secure the guest’s method of payment, issue room keys, and maintain accurate records in the property management system.
Resolve guest complaints promptly and effectively, escalating issues when necessary.
Coordinate with housekeeping and maintenance to ensure rooms are ready and guest requests are fulfilled.
Maintain lobby and front desk area cleanliness and organization.
Follow security procedures, monitor guest access, and report any suspicious activity.
Assist with reservations, cancellations, and modifications.
Promote hotel services and amenities to enhance guest satisfaction.
Some properties may require driving hotel shuttle or guest cars to support valet service.
Requirements
Requirements:
High school diploma or equivalent; hospitality or customer service training preferred.
Previous experience in a front desk, reception, or customer service role desirable.
Strong communication, problem-solving, and interpersonal skills.
Proficiency with computers and reservation/property management systems (PMS experience a plus).
Ability to remain calm and professional under pressure.
Flexible schedule availability, including evenings, weekends, and holidays.
Some locations may require a Drivers’ License and insurability to operate company vehicles
Bilingual skills are a plus.
Physical Requirements:
Ability to stand for extended periods (up to 8 hours).
Frequent use of hands and arms for typing, phone handling, and guest interactions.
Occasionally lift or carry items up to 25 pounds (luggage or supplies).
Ability to bend, stoop, and reach as required.
Clear verbal communication and professional appearance at all times.
How many Customer Service & Support jobs are open in Phoenix, AZ right now?
There are currently 4,553 open customer service & support positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Phoenix, AZ?
Companies currently hiring include Domino's, Kroger, Circle K, Costco Wholesale, Atlas Franchise West, Inc, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Phoenix, AZ?
Yes — 443 of the 4553 open customer service & support positions offer remote or hybrid work (181 remote, 262 hybrid).
How do I apply for Customer Service & Support jobs in Phoenix, AZ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.