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Moxy Phoenix Downtown logoMoxy Phoenix Downtown

Room Attendant

Phoenix, Arizona, United States · On-site

Entry level

Description The Room Attendant plays a critical role in ensuring a clean, comfortable, and welcoming environment for our guests. This position is responsible for maintaining high standards of cleanliness and guest servic…

Skills: Housekeeping, Sanitization, Guest Service, Time Management, Attention To Detail

Moxy Phoenix Downtown logo

Room Attendant

Moxy Phoenix Downtown

Phoenix, Arizona, United States • On-site

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Entry level

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  • Full-time
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Responsible for cleaning and servicing guest rooms, including making beds, sanitizing bathrooms, and replenishing amenities. The role also involves reporting maintenance issues and adhering to safety and sanitation guidelines.

Requirements

Previous hotel housekeeping experience is highly desired. Candidates must be able to communicate effectively and meet physical demands, including lifting up to 25 lbs and pushing up to 75 lbs.

Full job description

Description

The Room Attendant plays a critical role in ensuring a clean, comfortable, and welcoming environment for our guests. This position is responsible for maintaining high standards of cleanliness and guest service to enhance overall satisfaction. 

  • Clean and service guest rooms according to hotel standards, including: 
  • Making beds, changing linens, and replacing towels. 
  • Dusting, vacuuming, and sanitizing surfaces. 
  • Replenishing amenities (soap, shampoo, water, coffee, etc.). 
  • Ensure bathrooms are cleaned, sanitized, and stocked with supplies. 
  • Where applicable, clean kitchen areas, ensure appliances are clean and in working order.  
  • Check and report any maintenance issues (e.g., lighting, plumbing, or HVAC problems). 
  • Follow proper procedures for handling lost and found items. 
  • Respect guest privacy and follow hotel protocols for “Do Not Disturb” signage. 
  • Restock housekeeping carts and storage areas; maintain cleanliness and proper safety protocols.  
  • Deliver guest requested items to guest rooms upon request. 
  • Adhere to all safety and sanitation guidelines. 
  • Provide courteous and professional service when interacting with guests and co-workers  
  • Maintain accurate room status information on daily assignment sheets.  
  • Adhere to precautions and use personal protective equipment (PPE) for all chemicals as outlined on Safety Data Sheets (SDS). 
  • Comply with hotel security, fire regulations and all health and safety legislation. 
  • Assist other departments wherever necessary and maintain good working relationships. 

Requirements

Requirements:

  • Previous housekeeping experience in a hotel environment highly desired.   
  • Ability to communicate verbally and in writing to follow job duties.   
  • Ability to work varied schedule as necessary including weekends and holidays.  

Physical Requirements:

  • Must tolerate prolonged periods of standing, walking, kneeling, bending, stooping, and climbing stairs.  
  • Must tolerate exposure to cleaning solutions. 
  • Must be able to Push up to 75 pounds, lift and carry up to 25 lbs.  

Related keywords

HousekeepingHotel StandardsSanitizationPPESafety Data SheetsGuest SatisfactionRoom StatusHospitalityCleaning SolutionsMaintenance Reporting

About Moxy Phoenix Downtown

LinkedInVisit site
Industry
Hotels and Motels
Company size
11-50 employees
Founded
2023
LinkedIn followers
81

The Moxy Phoenix Downtown is located in a historic building in downtown Phoenix. Opening soon!

View all jobs at Moxy Phoenix Downtown

About Moxy Phoenix Downtown

LinkedInVisit site
Industry
Hotels and Motels
Company size
11-50 employees
Founded
2023
LinkedIn followers
81

The Moxy Phoenix Downtown is located in a historic building in downtown Phoenix. Opening soon!

View all jobs at Moxy Phoenix Downtown

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