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Jobs at Sagemont Hotels (Now Hiring) — 12 open

Sagemont Hotels

Front Desk Agent-Homewood Suites-Fremont

Fremont, California, United States · On-site

Entry level

Homewood Suites Fremont is looking for a Part-Time Front Desk Agent. Important to know that as a Front Desk Agent, you are the guest’s first impression — the Ground Control of our hospitality experience &mdas…

Skills: Guest Relations, Check-in/Check-out Procedures, Property Management Systems, Conflict Resolution, Financial Transactions

Sagemont Hotels

Room Attendant - Residence Inn Claremont

Claremont, California, United States · On-site

$17/hr–$18/hr

Entry level

The NEW! Residence Inn Claremont is currently hiring for Room Attendants to play a vital role in delivering the comfort and care that define the Hotel experience. Every clean room contributes to our mission to Soar to Su…

Skills: Housekeeping, Attention To Detail, Time Management, Guest Service, Teamwork

Sagemont Hotels

Houseperson - Residence Inn Claremont

Claremont, California, United States · On-site

$17/hr–$18/hr

Entry level

The New! Residence Inn Claremont is hiring for a Houseperson position! Come join the opening crew and ensure every guest environment is clean, safe, and welcoming. By supporting both front-line and back-of-house operatio…

Skills: Public Area Maintenance, Janitorial Services, Teamwork, Communication Skills, Heavy Lifting

Sagemont Hotels

Breakfast Attendant - Residence Inn Claremont

Claremont, California, United States · On-site

$17/hr–$18/hr

Entry level

The NEW! Residence Inn Claremont is searching for a F/T Breakfast Attendant! The first impression of our food service team, our Breakfast Attendant, ensures each morning begins with warmth and excellence. They embody Hot…

Skills: Customer Service, Food Safety, Sanitation, Buffet Presentation, Communication

Sagemont Hotels

Night Auditor

Anaheim, California, United States · On-site

Entry level

Staybridge Suites Anaheim is now hiring for a Night Auditor. Each Night Auditor is the guest's first impression to a smooth overnight operation — the Ground Control of our hospitality experience — ensuring ev…

Skills: Guest Services, Night Audit, Property Management Systems, Financial Reporting, Conflict Resolution

Sagemont Hotels

Maintenance Technician

Anaheim, California, United States · On-site

Entry level

At Staybridge Suites Anaheim at the Park, the Maintenance Technician ensures every guest experiences a comfortable and safe stay. Through your dedication and technical skill, you help the Hotels deliver consistent qualit…

Skills: Plumbing, Electrical Repairs, HVAC, Carpentry, Preventive Maintenance

Sagemont Hotels

Front Desk Agent - Residence Inn Claremont - Opening Soon!

Claremont, California, United States · On-site

$17/hr–$19/hr

Entry level

The New! Residence Inn Claremont is now hiring for Front Desk Agents! As a Front Desk Agent, you are the guest’s first impression — the Ground Control of our hospitality experience — ensuring every arri…

Skills: Guest Relations, Check-in/Check-out Procedures, Property Management Systems, Conflict Resolution, Financial Transactions

Sagemont Hotels

Maintenance Technician

Fremont, California, United States · On-site

$23/hr–$24/hr

Entry level

At Homewood Suites Fremont, the Maintenance Technician ensures every guest experiences a comfortable and safe stay. Through your dedication and technical skill, you help the Hotels deliver consistent quality and uphold o…

Skills: Plumbing, Electrical Repairs, HVAC, Carpentry, Preventive Maintenance

Sagemont Hotels

Evening Social Attendant

Anaheim, California, United States · On-site

Entry level

Staybridge Suites Anaheim the first impression of our food service team, our Evening Social Attendant, ensures each meal begins with warmth and excellence. They embody Hotels’ commitment to Soar to Success by creat…

Skills: Customer Service, Food Safety, Sanitation, Hospitality, Communication

Sagemont Hotels

Room Attendant

Anaheim, California, United States · On-site

Entry level

Staybridge Suites Anaheim is currently hiring for Room Attendants to play a vital role in delivering the comfort and care that define the Hotel experience. Every clean room contributes to our mission to Soar to Success a…

Skills: Housekeeping, Attention To Detail, Time Management, Guest Service, Teamwork

Sagemont Hotels

Front Desk Agent

Loma Linda, California, United States · On-site

$17/hr

Entry level

At Candlewood Suites Loma Linda, every team member plays a vital role in our mission to Soar to Success. As a Front Desk Agent, you are the guest’s first impression — the Ground Control of our hospitality exp…

Skills: Guest Relations, Check-in/Check-out Procedures, Property Management Systems, Conflict Resolution, Financial Transactions

Sagemont Hotels

Houseperson

Loma Linda, California, United States · On-site

Entry level

The Candlewood Suites is hiring for a Houseperson position which ensures every guest environment is clean, safe, and welcoming. By supporting both front-line and back-of-house operations, this role helps every team membe…

Skills: Public Area Maintenance, Janitorial Services, Teamwork, Communication Skills, Heavy Lifting

Front Desk Agent-Homewood Suites-Fremont

Sagemont Hotels

Fremont, California, United States • On-site

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  • Part-time
  • high school
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The Front Desk Agent serves as the primary point of contact for guests, managing arrivals, departures, and overall guest satisfaction. Responsibilities include handling reservations, processing financial transactions, and coordinating with housekeeping and maintenance teams.

Requirements

Candidates must have a high school diploma and at least one year of customer service or front desk experience. Proficiency with PMS systems, specifically Hilton OnQ/PEP, is strongly preferred.

Full job description

Homewood Suites Fremont is looking for a Part-Time Front Desk Agent.  Important to know that as a Front Desk Agent, you are the guest’s first impression — the Ground Control of our hospitality experience — ensuring every arrival and departure is smooth, memorable, and consistent with our Wings of Excellence standards.

Front Desk Agents serves as the first point of contact for guests, ensuring an exceptional arrival and departure experience. This position upholds the Hotel's commitment to hospitality excellence by delivering professional, friendly, and efficient service that embodies our brand values of ownership, accountability, and guest-first culture.

Key Responsibilities Include:

Guest Experience

  • Greet all guests with warmth and professionalism upon arrival and departure.
  • Perform check-in and check-out procedures efficiently, accurately, and in accordance with brand and Hotel standards.
  • Ensure guest satisfaction by anticipating needs and resolving issues promptly with empathy and discretion.
  • Promote hotel amenities, local attractions and programs to enhance the guest experience.
  • Handle all guest complaints or concerns professionally, escalating as needed to the Front Desk Manager or General Manager.

Reservations & Financial Transactions

  •  Manage room assignments, rate verifications, and payment authorizations accurately in the Property Management System (PMS).
  •  Balance all front desk cash, credit, and room charge transactions in compliance with accounting policies.
  •  Assist with same-day reservations, group check-ins, and modifications as needed.

Communication & Coordination

  • Maintain clear communication with housekeeping, maintenance, and management regarding room status, guest requests, and VIP arrivals.
  • Document all key guest interactions, incidents, and shift details in the Front Desk Log per Hotel's SOP.
  • Respond promptly to calls, emails, and internal messages using approved communication systems.

Compliance & Brand Standards

  •  Adhere to all Hotel's policies, brand training, and safety procedures.
  •  Maintain a clean, organized, and professional front desk workspace at all times.
  •  Uphold confidentiality of guest and company information in accordance with data privacy laws and brand policies.

Work Environment & Schedule

  • This position requires flexible availability, including nights, weekends, and holidays.
  • This position works as one part of the Hotel team and shares in our culture 
  • Uniform and appearance standards must be maintained at all times per the Hotels policy.

Qualifications

  •  High school diploma or equivalent required; college coursework in hospitality preferred.
  •  Minimum 1 year of front desk or customer service experience (hotel experience strongly preferred).
  •  Proficiency with PMS systems (Hilton OnQ/PEP preferred).
  •  Excellent verbal and written communication skills.
  •  Strong organizational skills and attention to detail.
  •  Ability to multitask in a fast-paced environment while maintaining composure and professionalism.

Sound Interesting?  Apply today!

Related keywords

HospitalityFront DeskPMSHilton OnQPEPGuest ExperienceProperty Management SystemCustomer ServiceHotel OperationsReservation Management

About Sagemont Hotels

LinkedInVisit site

Redefining hospitality management through inspired leadership, operational excellence, and a people-first culture

Industry
Hotels and Motels
Company size
201-500 employees
Founded
2017
Headquarters
Irvine, California
LinkedIn followers
92

Sagemont Hotels is a third-party hospitality management company dedicated to elevating hotel performance through inspired leadership, operational excellence, and a people-first culture. We provide comprehensive management services that cover every aspect of hotel operations, including: Hotel Operations Management – full-service property oversight focused on accountability, efficiency, and guest satisfaction. Sales & Revenue Management – data-driven strategies that maximize market share, optimize pricing, and drive profitability. Human Resources & Culture – programs that empower teams, develop leaders, and reinforce a values-based culture of excellence. Finance & Accounting – transparent owner reporting, P&L oversight, and disciplined cost control for sustainable growth. Technology & Systems Integration – best-in-class digital tools that streamline operations and enhance decision-making. At Sagemont Hotels, we partner with owners and investors to transform properties into high-performing assets and teams into future industry leaders.

Offices: 4 Executive Circle, Irvine, California 92614, US

View all jobs at Sagemont Hotels

About Sagemont Hotels

LinkedInVisit site

Redefining hospitality management through inspired leadership, operational excellence, and a people-first culture

Industry
Hotels and Motels
Company size
201-500 employees
Founded
2017
Headquarters
Irvine, California
LinkedIn followers
92

Sagemont Hotels is a third-party hospitality management company dedicated to elevating hotel performance through inspired leadership, operational excellence, and a people-first culture. We provide comprehensive management services that cover every aspect of hotel operations, including: Hotel Operations Management – full-service property oversight focused on accountability, efficiency, and guest satisfaction. Sales & Revenue Management – data-driven strategies that maximize market share, optimize pricing, and drive profitability. Human Resources & Culture – programs that empower teams, develop leaders, and reinforce a values-based culture of excellence. Finance & Accounting – transparent owner reporting, P&L oversight, and disciplined cost control for sustainable growth. Technology & Systems Integration – best-in-class digital tools that streamline operations and enhance decision-making. At Sagemont Hotels, we partner with owners and investors to transform properties into high-performing assets and teams into future industry leaders.

Offices: 4 Executive Circle, Irvine, California 92614, US

View all jobs at Sagemont Hotels

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