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Full-time
high school
Posted just now
~40 hrs/week
Responsibilities
The Office Assistant provides administrative support to the CEO and manages the front reception area. Key duties include scheduling appointments, handling client inquiries, and maintaining confidential records in compliance with HIPAA.
Requirements
A high school diploma or GED is required, with previous experience in administrative or customer service roles preferred. Candidates should possess strong interpersonal skills and proficiency in Microsoft Office.
Full job description
Description
Position Summary:
Office assistants handle organizational and clerical support tasks. This may include organizing files, scheduling appointments, writing copy, proofreading, receiving guests and serving as a receptionist
. Significant Duties and Functions
Provides administrative assistance to the CEO by answering/screening phone calls,
Perform Receptionist duties
Enter, edit, revise, print, assemble and distribute written materials such as forms, correspondence and other documents
Types, assembles and distributes written
Provide general support to visitors
Help maintain filing systems are maintained and current
Handle customer inquiries and complaints
Knowledge, Skills, and Abilities
Good written and oral communication skills
Good interpersonal interactions skills
Good organizational and supervisory skills
Ability to handle sensitive data
Ability to organize workflow and use time efficiently
Ability to prioritize duties and delegate responsibilities
Proficiency with Microsoft Office Suite software applications
Ability to work as part of a team
Excellent time management skills and ability to multi-task and priorities work
Attention to detail and problem-solving skills
Education and Qualifications:
Minimum of High school diploma
Requirements
The Front Receptionist serves as the first point of contact for clients, visitors, and providers. This position is responsible for creating a welcoming environment, managing appointments, answering phones, maintaining client records, verifying insurance information, and providing administrative support while maintaining strict confidentiality in accordance with HIPAA regulations.
Responsibilities
Greet clients, families, and visitors in a courteous and professional manner.
Answer and direct incoming phone calls.
Schedule, reschedule, and confirm appointments.
Check clients in and out for appointments.
Collect payments and provide receipts when applicable.
Assist clients with completing intake and office forms.
Maintain accurate client contact information.
Respond to emails and voicemail messages in a timely manner.
Keep the reception area clean, organized, and welcoming.
Order and maintain office supplies.
Communicate effectively with clinical and administrative staff.
Maintain confidentiality of client information in accordance with HIPAA guidelines.
Perform other administrative duties as assigned.
Qualifications
High school diploma or GED required.
Previous receptionist, administrative, or customer service experience preferred.
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Basic computer skills, including Microsoft Office and email.
Ability to work independently and as part of a team.
Professional appearance and positive attitude.
Fluent in both English and Spanish is preferred.
Work Schedule
Monday–Friday
Full-time
Skills
Customer service
Telephone etiquette
Appointment scheduling
Organization and time management
Attention to detail
Professional communication
Ability to multitask in a fast-paced environment
Dependability and punctuality
Physical Requirements
Ability to sit, stand, and walk throughout the workday.
Ability to lift up to 20 pounds occasionally.
Related keywords
Microsoft OfficeHIPAAReceptionistAdministrative SupportClient RecordsInsurance VerificationData EntrySchedulingCustomer ServiceOffice Management
How many Customer Service & Support jobs are open in Houston, TX right now?
There are currently 5,577 open customer service & support positions in Houston, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Houston, TX?
Companies currently hiring include Domino's, Starbucks, AutoZone, Dollar Tree Stores, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Houston, TX?
Yes — 403 of the 5577 open customer service & support positions offer remote or hybrid work (173 remote, 230 hybrid).
How do I apply for Customer Service & Support jobs in Houston, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.