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Customer Service & Support Jobs in Chicago, IL (Now Hiring) — 4,377 open

Big City Optical logoBig City Optical

Part Time Optician

Chicago, Illinois, United States · On-site

$18/hr–$22/hr

Entry level

Description Big City Optical is a leading firm in the optical industry, recognized for our innovative products and commitment to excellence. We are currently seeking an Optician to join our team and support the company’s…

Skills: Patient Assessment, Frame Fitting, Lens Matching, Customer Service, Inventory Management

Devon Bank logoDevon Bank

Teller Supervisor

Chicago, Illinois, United States · On-site

$25/hr–$27/hr

Mid level

Description Devon Bank is an independent community bank serving the Chicagoland area and beyond. Our mission has always been to be the bank that the neighborhood needs, tailoring our service offerings to the needs and wa…

Skills: Leadership, Coaching, Employee Development, Cash Handling, Banking Regulations

LG Group logoLG Group

Workplace Experience Coordinator

Chicago, Illinois, United States · On-site

$55k–$75k/yr

Mid level

Description POSITION OVERVIEW The Workplace Experience Coordinator serves as the operational and cultural hub of the office, ensuring employees, guests, and partners experience a seamless, welcoming, and highly functiona…

Skills: Office Management, Facilities Coordination, Vendor Management, Hospitality, Employee Engagement

Lori's Gifts logoLori's Gifts

Part-Time Sales Associate

Chicago, Illinois, United States · On-site

Entry level

Description Sales Associate – Lori’s Gifts At Lori’s Gifts, our mission is to bring comfort, joy, and connection to hospital communities. As a Sales Associate, you’ll be part of a compassionate team that serves patients,…

Skills: Customer Service, Point Of Sale (POS), Merchandising, Cash Handling, Store Operations

Clarity Partners logoClarity Partners

Customer Service Representative

Chicago, Illinois, United States · On-site

Entry level

Description Voted one of Chicago's Best Places to Work by the Chicago Tribune for the ninth year in a row, Clarity Partners is hiring! Clarity Partners is seeking a Customer Service Representative local to Chicago, IL wi…

Skills: Customer Service, Call Center Support, Billing Analysis, Communication Skills, Time Management

Moody Publishers logoMoody Publishers

Receiving Clerk

Chicago, Illinois, United States · On-site

$18/hr–$20/hr

Mid level

Location: Onsite, Chicago, IL Job-Type: Full-Time Compensation Range: $18.00 - $20.00 USD Hourly The compensation above is the estimated hiring range for this position. Final offers are determined based on a variety of f…

Skills: Pallet Jack Operation, Customer Service, Mail Processing, Inventory Management, Microsoft Outlook

TCC Wireless (T-Mobile) logoTCC Wireless (T-Mobile)

JM Wireless – IL PULASKI - FT - RSR – Metro - T-Mobile

Chicago, Illinois, United States · On-site

$16/hr–$18/hr

Entry level

Join Our Team as a Retail Sales Representative! Are you ready to dive into the fast-paced world of wireless technology and make a real impact? Join us as a Retail Sales Representative and become the energetic, friendly f…

Skills: Customer Service, Sales, Wireless Technology, Communication, Device Troubleshooting

TCC Wireless (T-Mobile) logoTCC Wireless (T-Mobile)

JM Wireless – IL PULASKI - PT - RSR – Metro - T-Mobile

Chicago, Illinois, United States · On-site

$16/hr–$18/hr

Entry level

Join Our Team as a Retail Sales Representative! Are you ready to dive into the fast-paced world of wireless technology and make a real impact? Join us as a Retail Sales Representative and become the energetic, friendly f…

Skills: Customer Service, Sales, Wireless Technology, Communication, Goal Orientation

Hyosung - North America logoHyosung - North America

Field Service Technician (ATM) 4639

Chicago, Illinois, United States · On-site

$24/hr

Mid level

OVERVIEW Nautilus Hyosung America, Inc. (HYOSUNG) is a world leader in ATM self-service technologies. We have built a reputation for innovation by continually researching, developing and delivering quality ATM products &…

Skills: ATM Maintenance, Electronics Troubleshooting, Electro-mechanical Equipment Operation, Analog Voltmeter, Digital Voltmeter

Burjline Builders logoBurjline Builders

Remote Customer Facing IT End-user Support

Chicago, Illinois, United States · Remote OK

Mid level

We are seeking a customer-focused and technically skilled IT End-User Support Specialist to provide frontline technical support to internal users. The ideal candidate will troubleshoot hardware and software issues, resol…

Skills: IT Support, Hardware Troubleshooting, Software Troubleshooting, Active Directory, Microsoft 365

Oportun logoOportun

Bilingual English and Spanish Member Loyalty Representative (R14124)

Chicago, Illinois, United States · On-site

$17/hr–$18/hr

Entry level$3.2B raised

ABOUT OPORTUN Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers m…

Skills: Bilingual English/Spanish, Customer Service, Sales, Community Outreach, Lead Generation

Northwestern Medicine logoNorthwestern Medicine

Patient Access Ops Coordinator - Full Time Days

Chicago, Illinois, United States · On-site

$26/hr–$37/hr

Senior$25M raised

Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…

Skills: Staff Scheduling, Employee Relations, Performance Management, Customer Service, Coaching and Mentoring

NIQ for Digital Commerce logoNIQ for Digital Commerce

Associate Client Manager - Industry Insights

Chicago, Illinois, United States · Hybrid

$70k–$83k/yr

Mid level$9M raised

Company Description R26_0007143 At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking for an Associate Client Manager to add to our I…

Skills: Data Analysis, Market Research, Consumer Insights, CPG Industry Knowledge, Storytelling with Data

Art Institute of Chicago logoArt Institute of Chicago

Visitor Engagement Representative

Chicago, Illinois, United States · On-site

Entry level

About the Art Institute of Chicago The Art Institute of Chicago shares its singular collections with our city and the world. We collect, care for, and interpret works of art across time, cultures, geographies, and identi…

Skills: Customer Service, Cash Handling, Point-of-Sale Systems, Conflict Resolution, Communication Skills

Mercy Housing logoMercy Housing

Assistant Property Manager- South Loop Apartments

Chicago, Illinois, United States · On-site

$26/hr–$28/hr

Mid level$23M raised

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering resident…

Skills: HUD Compliance, Tax Credit Experience, Customer Service, Resident Engagement, Accounts Receivable

Maggiano's Little Italy logoMaggiano's Little Italy

Carryout - Grand Maggiano's

Chicago, Illinois, United States · On-site

Entry level

Our Carryout Teammates are responsible for taking food and beverage orders for all Guests placing carryout orders including packing and checking orders for accuracy, collecting payment and ensuring all aspects of profess…

Skills: Order Taking, Order Packing, Payment Collection, Customer Service, Quality Control

Illinois Bone & Joint Institute logoIllinois Bone & Joint Institute

Patient Access Coordinator I

Chicago, Illinois, United States · On-site

$17/hr–$23/hr

Entry level

Description Summary The Patient Access Coordinator I is responsible for the day-to-day activities at the Call Center to facilitate efficient operations and provide a high quality customer service experience to all caller…

Skills: Customer Service, Detail Oriented, Microsoft Office, Windows-based Applications, Verbal Communication

Albertsons Companies logoAlbertsons Companies

Front End Entry Level

Chicago, Illinois, United States · On-site

$17/hr–$18/hr

Entry level$5.3B raised

A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and eve…

Skills: Customer Service, Cash Handling, Communication, Interpersonal Skills, Teamwork

TFG National logoTFG National

Sales Coordinator

Chicago, Illinois, United States · On-site

$28/hr

Entry level

Come join us – become a MAVERICK! Role: Sales Coordinator - Hampton Inn and Suites Chicago Medical District UIC Love fast-paced environments, connecting with people, and keeping things running smoothly? Join our Sa…

Skills: Booking Management, Proposal Preparation, Contract Management, Client Relationship Building, Written Communication

Hilton Grand Vacations logoHilton Grand Vacations

Sales Rep-In Training

Chicago, Illinois, United States · On-site

$35k–$400k/yr

Entry level$5.5B raised

Join Our Dynamic Sales Team and Create Memorable Travel Experiences We are seeking passionate individuals to join our Sales team and use their talents to drive business by introducing people to a better way to enjoy thei…

Skills: Sales, Customer Service, Communication, Collaboration, Computer Literacy

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Showing 1–20 of 4,377

Big City Optical logo

Part Time Optician

Big City Optical

Chicago, Illinois, United States • On-site

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Entry level

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  • $18/hr–$22/hr
  • Part-time
  • Incentive Plan Participation, Company subsidized Medical Insurance, Company subsidized Dental insurance, Company paid Short Term Disability insurance, 401(k) with 10% match, Paid time off
  • Posted just now
  • ~40 hrs/week

Responsibilities

The Optician serves as the primary contact for patients, matching lenses and frames to vision needs based on optometrist recommendations. Responsibilities include fitting eyeglasses, managing inventory, and performing administrative tasks such as insurance billing.

Requirements

One year of experience is preferred but not required for this role. Candidates must possess excellent communication skills and the ability to travel up to 10 miles to support other store locations.

Full job description

Description

Big City Optical is a leading firm in the optical industry, recognized for our innovative products and commitment to excellence. We are currently seeking an Optician to join our team and support the company’s mission of providing preeminent eye care in our communities.

The optician is the main point of contact for new and current patients. They work with the optometrist’s recommendations to match lenses, frames and combinations therein to match the patient’s vision needs. The Optician, accurately fits, measure and adjusts frame for maximum usability by the client, ensuring quality and integrity of eye ware before leaving the store

Optician Duties and Responsibilities

  • Conduct pre-examination assessments of patients
  • Work closely with the optometrist to understand and deliver on specific patient vision requirements.
  • Understand and evangelize Big City Optical’s value proposition to clients
  • Assist patients in selecting frames and lenses that best suit their prescription needs and lifestyle.
  • Accurately measure and fit eyeglasses and contact lenses, ensuring a comfortable and optimal vision experience for each patient.
  • Educate patients on lens options, including features and benefits, to help them make informed decisions.
  • Maintain up-to-date knowledge of the latest trends in eyewear and advancements in lens technology.
  • Monitor orders and update patients on any delays.
  • Conducts quality assessment of orders prior to patient pickup. 
  • Work with colleagues to manage inventory, including ordering, receiving, organizing frames and lens supplies and participating in off hours inventory count work as needed.
  • Provide excellent customer service, resolving any issues professionally.
  • Perform administrative tasks related to patient records, store operations and insurance billing.
  • Conducts follow up calls to check in on patients and proactively advise on eyecare appointment availability. 
  •  Additional responsibilities as assigned to support the overall success of the store.

Requirements

Optician Requirements and Qualifications

  • 1 year experience preferred, not required.
  • Excellent communication and interpersonal skills, with an ability to engage effectively with diverse clientele.
  • Detail-oriented, with strong organizational and time management skills.
  • Ability to work collaboratively in a team environment
  • Adhere to company policies on attendance, dress code and workplace safety.  
  • Reliable transportation and willingness to travel up to 10 miles to support coverage at other locations as needed.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, climb-up or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Depth perception and Ability to adjust focus.

Pay: $18 - 22 per hour

Benefits:

  • Incentive Plan Participation
  • Company subsidized Medical Insurance
  • Company subsidized Dental insurance
  • Company paid Short Term Disability insurance
  • 401(k) with 10% match
  • Paid time off
  • Employee discount plan

Related keywords

OpticianEye CareOptometryEyewearLens TechnologyPatient RecordsInsurance BillingFrame AdjustmentContact LensesHealthcare Retail

About Big City Optical

LinkedInVisit site

Where Fashion and Eye Care Meet

Industry
Retail Apparel and Fashion
Company size
51-200 employees
Founded
2017
Headquarters
Chicago, Illinois
LinkedIn followers
777

Big City Optical is a Chicago based eyecare boutique with multiple locations in Lakeview, East Lakeview, Andersonville, Pilsen, Wilmette, and more. Our team is passionate in providing quality eye care and products that are easy to understand so that clients understand what they are purchasing. We accomplish this goal by providing our clients experienced optometrists that include specialties like Vision Therapy and Low Vision. We simplify the frame selection process by curating our offering to only include contemporary current trends. Our team thrives on providing exceptional service and an amazing selection of prescription glasses and sunglasses.

Offices: 3708 N Southport Ave, Chicago, Illinois, US · 1350 W 18th St, Chicago, Illinois, US · 3232 N Broadway St, Chicago, Illinois 60657, US · 38 E Grand Ave, Chicago, Illinois 60611, US · 9 W Madison St, Chicago, Illinois 60602, US

Low VisionOpticianryeyeframeseyeglassessunglassesvisionoptometryand same-dayHealth CareRetail
View all jobs at Big City Optical

Frequently asked questions

How many Customer Service & Support jobs are open in Chicago, IL right now?

There are currently 4,377 open customer service & support positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Chicago, IL?

Companies currently hiring include Dollar Tree Stores, Albertsons Companies, AutoZone, Starbucks, Domino's, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Chicago, IL?

Yes — 583 of the 4377 open customer service & support positions offer remote or hybrid work (192 remote, 391 hybrid).

How do I apply for Customer Service & Support jobs in Chicago, IL?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

New York, NYHouston, TXLos Angeles, CAAustin, TXDallas, TXPhoenix, AZSan Antonio, TXLas Vegas, NVAtlanta, GACharlotte, NC

Other jobs in Chicago, IL

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