Bengaluru, Karnataka, India · On-site
About us: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. The Target Enterprise Services (TES) or…
Skills: Customer service, Communication, Problem solving, Negotiation, Active listening
Powell, Ohio, United States · On-site
$16/hr–$24/hr
The Starting Hourly Rate / Salario por Hora Inicial is $16.25 USD per hour. The Pay Range / Rango salarial is $16.25 USD - $24.40 USD per hour. ALL ABOUT TARGET Working at Target means helping all families discover the j…
Skills: Inventory management, Retail operations, Stocking, Customer service, Process efficiency
Logan, Utah, United States · On-site
$22/hr–$37/hr
The starting pay range for this position per hour is $22.00 - $24.00. The full pay range for this position per hour is $22.00 - $37.40 Pay is based on several factors which vary based on position. These include labor mar…
Skills: Guest service, Retail business fundamentals, Inventory management, Visual merchandising, Team leadership
Bengaluru, Karnataka, India · On-site
About us: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. The Target Enterprise Services (TES) or…
Skills: Customer service, Communication, Problem solving, Conflict resolution, Technical skills
Bengaluru, Karnataka, India · On-site
About us: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. The Target Enterprise Services (TES) or…
Skills: Customer service, Communication, Problem solving, Negotiation, Technical skills
Los Angeles, California, United States · On-site
Starting Hourly Rate / Salario por Hora Inicial: $21.75 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and cu…
Skills: Security surveillance, Crisis response, De-escalation, Physical security, Case management
Upper Marlboro, Maryland, United States · On-site
$25/hr–$30/hr
Starting Hourly Rate $25.45 USD per hour. The pay range per hour is $25.45 - $30.07. You may also earn additional compensation in the form of a shift differential, ranging from $2.00 to $3.50 per hour, based on eligibili…
Skills: Employee training, Onboarding, Warehouse operations, Safety compliance, Problem-solving
Brooklyn Park, Minnesota, United States · On-site
$31/hr–$56/hr
The pay range per hour is $31.20 - $56.15 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addi…
Skills: Data center maintenance, Electrical systems, Mechanical systems, Preventive maintenance, Corrective maintenance
Pittsburgh, Pennsylvania, United States · On-site
Starting Hourly Rate / Salario por Hora Inicial: $15.50 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and cu…
Skills: Guest service, Inventory management, Merchandising, Process efficiency, Planogram execution
Bengaluru, Karnataka, India · On-site
About us: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. The Target Enterprise Services (TES) or…
Skills: Customer service, Communication, Problem solving, Conflict resolution, Technical skills
Bengaluru, Karnataka, India · On-site
About us: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. The Target Enterprise Services (TES) or…
Skills: Customer service, Communication, Problem solving, Negotiation, Technical skills
Muncie, Indiana, United States · On-site
Starting Hourly Rate / Salario por Hora Inicial: $17.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and cu…
Skills: Security, Surveillance, Crisis response, De-escalation, Customer service
Bengaluru, Karnataka, India · On-site
About us: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. The Target Enterprise Services (TES) or…
Skills: Customer service, Communication, Problem solving, Conflict resolution, Technical proficiency
Westborough, Massachusetts, United States · On-site
$18/hr–$27/hr
The Starting Hourly Rate / Salario por Hora Inicial is $18.25 USD per hour. The Pay Range / Rango salarial is $18.25 USD - $27.40 USD per hour. ALL ABOUT TARGET Working at Target means helping all families discover the j…
Skills: Human resources, Recruiting, Staffing, Employment law, Microsoft office suite
Bengaluru, Karnataka, India · On-site
About us: As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and s…
Skills: Java, Cybersecurity, Identity and Access Management, Authentication, Engineering Management
Upper Marlboro, Maryland, United States · On-site
$25/hr–$30/hr
Starting Hourly Rate $25.45 USD per hour. The pay range per hour is $25.45 - $30.07. You may also earn additional compensation in the form of a shift differential, ranging from $2.00 to $3.50 per hour, based on eligibili…
Skills: Training, Onboarding, Warehouse operations, Safety compliance, Problem-solving
Upper Marlboro, Maryland, United States · On-site
$20/hr–$37/hr
The pay range per hour is $20.82 - $37.45. You may also earn additional compensation in the form of a shift differential, ranging from $2.00 to $3.50 per hour, based on eligibility. Pay is based on several factors which …
Skills: Operations coordination, Problem-solving, Warehouse management system, Data analysis, Inventory management
Bengaluru, Karnataka, India · On-site
About us: As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and s…
Skills: Data analysis, Strategic intelligence, Market research, Microsoft Excel, PowerPoint
Denver, Colorado, United States · On-site
$64k–$128k/yr
The pay range is $64,000.00 - $128,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addi…
Skills: Loss prevention, Crisis management, Team leadership, Internal investigations, Physical security
Mission Viejo, California, United States · On-site
Starting Hourly Rate / Salario por Hora Inicial: $20.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and cu…
Skills: Customer service, Food safety, Handcrafted beverage preparation, Inventory management, Cash handling
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You will provide a branded guest experience by engaging with customers across multiple channels to resolve issues and deepen relationships. Additionally, you will identify and communicate guest trends to leadership while maintaining performance standards and compliance.
Candidates must have a High School Diploma or GED and 1-2 years of customer service experience. Strong verbal and written communication skills, technical proficiency with PC applications, and the ability to work flexible hours including weekends and holidays are required.
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
The Target Enterprise Services (TES) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers, to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Target’s distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. And we foster a culture of responsive, knowledgeable and committed service—from the inside out—through enterprise services our people can count on.
TES has multiple service centers focused on delivering a superior experience with every contact and providing the quick and seamless resolution of issues on behalf of our guests and team members. From REDcard® Guest Services to Target.com Guest Services (TGS) to the Client Support Center (CSC), we pride ourselves on infusing every interaction with that signature Target service that guests and team members alike have come to expect. From our headquarter locations to our stores and distribution centers, we directly support Target’s bottom line through building guest loyalty as the retailer of choice and taking care of our team members so that they can get back to the work they do best.
As a Sr. Specialist Services Centre, you’ll provide a branded experience with every contact by listening and engaging the guest in order to deepen the relationship and drive loyalty and sales. You’ll be empowered to make decisions and resolve guest concerns in a courteous, helpful manner by providing excellent guest service skills, strong work ethic and integrity. You’ll learn new technology and solve problems using all available resources and knowledge. You will interact with teams across Target to effectively resolve guest issues in a timely manner, and be responsible for identifying, evaluating and communicating guest trends to leadership in a prompt manner. You’ll need to adapt quickly to the changing needs of the business while displaying a positive attitude and professionalism in interactions both internally and externally. You’ll maintain department performance standards and goals related to performance and quality service and have a thorough understanding of policies and procedures to support compliance. You will work in a multi-media environment (e-mails, phone calls, chat, and letters) and need to prioritize work accordingly, while working independently in a fast-paced service center environment.
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
About you:
• High School Diploma or GED
• 1-2 years of previous guest experience or customer service experience
• Ability to interact with guests, team members and internal business partners with a professional, friendly, and empathetic style
• Excellent verbal and written communication skills, including listening and negotiating. Experience dealing with escalated guest complaints
• Ability to use various information sources to answer questions, identify problems and appropriately resolve guest issues
• Strong technical skills, ability to work within multiple systems, and high proficiency with PC/Microsoft applications
• Able to work evenings, holidays, and weekends
To help all families discover the joy of everyday life.
Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop. For more information, visit corporate.target.com. Beware of Hiring Scams: Target will never ask you to submit personal information via a text message for a position. Target will only ask you to apply for positions through corporate.target.com/careers, or Workday, our applicant tracking system.
Offices: 1000 Nicollet Mall, Minneapolis, MN 55403, US · Brooklyn Park, Minnesota 55445, US · Tempe, Arizona 85284, US · Sunnyvale, California 94086, US · Bangalore, Karnataka 560045, IN
To help all families discover the joy of everyday life.
Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop. For more information, visit corporate.target.com. Beware of Hiring Scams: Target will never ask you to submit personal information via a text message for a position. Target will only ask you to apply for positions through corporate.target.com/careers, or Workday, our applicant tracking system.
Offices: 1000 Nicollet Mall, Minneapolis, MN 55403, US · Brooklyn Park, Minnesota 55445, US · Tempe, Arizona 85284, US · Sunnyvale, California 94086, US · Bangalore, Karnataka 560045, IN
