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Jobs at JAMS (Now Hiring) — 3 open

JAMS logoJAMS

Arbitration Practice Coordinator

United States · On-site

$50k–$65k/yr

Mid level

Overview Please note the posted salary range is based on National Averages and is subject to change based on the location of the candidate of choice.Contact Talent Acquisition representative with any questions.We are pas…

Skills: Case Management, Administrative Support, Client Service, Communication, Coordination

JAMS logoJAMS

Client Experience Coordinator

San Jose, California, United States · On-site

$53k–$69k/yr

Mid level

Overview We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the righ…

Skills: Concierge Services, Administrative Support, Hybrid Hearing Moderation, Technical Troubleshooting, A/V Equipment Operation

JAMS logoJAMS

Client Experience Coordinator, Virtual

United States · Remote Solely

$20/hr–$26/hr

Mid level

Overview Please note the posted salary range is based on National Averages and is subject to change based on the location of the candidate of choice.Contact Talent Acquisition representative with any questions.We are pas…

Skills: Virtual ADR Platforms, Case Management, Zoom Proficiency, Client Service, Technical Troubleshooting

JAMS logo

Arbitration Practice Coordinator

JAMS

United States • On-site

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Mid level

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  • $50k–$65k/yr
  • Full-time
  • bachelor degree
  • Posted 3d ago
  • Apply by Jun 24
  • ~40 hrs/week

Responsibilities

The Arbitration Practice Coordinator partners with Arbitration Practice Administrators to coordinate arbitration case management and provides administrative support. They also serve as an apprentice to the Arbitration Practice Administrator, enhancing the client experience.

Requirements

Candidates are required to have a Bachelor's Degree in Business, Management, Finance, or a related discipline, along with 2-4 years of experience in a legal and client service role. Proficiency in ADR processes and knowledge of local Panelists’ practice preferences are also required.

Full job description

Overview

Please note the posted salary range is based on National Averages and is subject to change based on the location of the candidate of choice.Contact Talent Acquisition representative with any questions.We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the right place for you.

 

A Brief Overview

Partners with the Arbitration Practice Administrators on arbitration case coordination. Coordinates administration and operations management within the arbitration practice team. Provides case management support as well as performs a wide variety of administrative, coordination, and program support activities.

Responsibilities

What you will do

  • Communicates and meets with Arbitration Practice Administrators and local managers to discuss case issues.
  • Provides basic administrative support for the Arbitration Practice team.
  • Serves as Arbitration Practice Administrator apprentice, competent to provide coverage in their absence.
  • Develops overall Arbitration Practice Administrator skills, enhancing the client experience.
  • Supports clients and Arbitration Practice Administrators from receipt of demand through appointment and pass-off.
  • Other duties as assigned within similar scope.

Qualifications

  • Bachelor's Degree in Business, Management, Finance, or related discipline. Preferred
  • 2-4 years of working in an administrative or case management role. Required
  • 2-4 years of working in legal and client service role. Plus
  • 1-3 years For internal candidates, proven ability as an Administrative Assistant, Client Services (AACS), or similar position. Required
  • Proficiency in all ADR processes and procedures. (Required proficiency)
  • Knowledge of Panelists’ practice preferences in the local Resolution Center (RC). (Plus proficiency)
  • Computer literate and proficient in all software programs required for the position. (Required proficiency)

Related keywords

ArbitrationCase CoordinationAdministrative SupportClient ServiceADR ProcessesSoftware ProficiencyCommunicationManagementOperationsTeam CollaborationLegalFinanceBusinessCoordinationProgram SupportDemand Management

About JAMS

LinkedInVisit site

The Way Forward

Industry
Alternative Dispute Resolution
Company size
501-1,000 employees
Founded
1979
Headquarters
Irvine, CA
LinkedIn followers
24,896

JAMS is the premier provider of alternative dispute resolution (ADR) services, handling more than 21,000 cases annually. With nearly 500 neutrals and 29 locations, JAMS delivers efficient, cost-effective and impartial solutions for business and legal disputes at any stage of conflict. Since its founding in 1979, its distinguished panel has included retired federal and state court judges, former litigators, transactional attorneys and other ADR professionals with deep industry and practice area experience. JAMS offers customized in-person, virtual and hybrid resolution services to provide a seamless experience through concierge-level client care, highly skilled case managers and advanced technology. Building on this foundation, JAMS Pathways provides organizations with early conflict resolution, facilitation and training, helping teams prevent disputes before they escalate. With a legacy of trust and innovation, JAMS helps parties find the way forward so they can focus on what matters most.

Offices: 18881 Von Karman Ave., #350, Irvine, CA 92612, US · 620 Eighth Avenue, 34th Floor, New York, New York 10018, US · Watt Plaza, 1925 Century Park East, Suite 1400, Los Angeles, CA 90607, US · 500 N. State College Blvd., 14th Floor, Orange, CA 92868, US · 1155 F Street, NW, Suite 1150, Washington, D.C. 20004, US

Arbitration and MediationAlternative Dispute ResolutionConflict ResolutionLegal PracticeArbitrationMediationADRLegal ServicesDispute ResolutionInternational Arbitration
View all jobs at JAMS

About JAMS

LinkedInVisit site

The Way Forward

Industry
Alternative Dispute Resolution
Company size
501-1,000 employees
Founded
1979
Headquarters
Irvine, CA
LinkedIn followers
24,896

JAMS is the premier provider of alternative dispute resolution (ADR) services, handling more than 21,000 cases annually. With nearly 500 neutrals and 29 locations, JAMS delivers efficient, cost-effective and impartial solutions for business and legal disputes at any stage of conflict. Since its founding in 1979, its distinguished panel has included retired federal and state court judges, former litigators, transactional attorneys and other ADR professionals with deep industry and practice area experience. JAMS offers customized in-person, virtual and hybrid resolution services to provide a seamless experience through concierge-level client care, highly skilled case managers and advanced technology. Building on this foundation, JAMS Pathways provides organizations with early conflict resolution, facilitation and training, helping teams prevent disputes before they escalate. With a legacy of trust and innovation, JAMS helps parties find the way forward so they can focus on what matters most.

Offices: 18881 Von Karman Ave., #350, Irvine, CA 92612, US · 620 Eighth Avenue, 34th Floor, New York, New York 10018, US · Watt Plaza, 1925 Century Park East, Suite 1400, Los Angeles, CA 90607, US · 500 N. State College Blvd., 14th Floor, Orange, CA 92868, US · 1155 F Street, NW, Suite 1150, Washington, D.C. 20004, US

Arbitration and MediationAlternative Dispute ResolutionConflict ResolutionLegal PracticeArbitrationMediationADRLegal ServicesDispute ResolutionInternational Arbitration
View all jobs at JAMS

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