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NAM (National Arbitration and Mediation) logoNAM (National Arbitration and Mediation)

Scheduling Coordinator

New York, New York, United States · On-site

$60k–$65k/yr

Mid level

About the Role NAM is seeking a Scheduling Coordinator based out of our New York City office to provide administrative support to our arbitration and mediation operations. This role is responsible for coordinating hearin…

Skills: Case Management, ADR Case Administration, Legal Coordination, Client Service, Time Management

NAM (National Arbitration and Mediation) logo

Scheduling Coordinator

NAM (National Arbitration and Mediation)

New York, New York, United States • On-site

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Mid level

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  • $60k–$65k/yr
  • Full-time
  • bachelor degree, professional certificate
  • Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, 401(k) Plan With Company Match
  • Posted 16d ago
  • ~40 hrs/week

Responsibilities

Manage all phases of commercial claims administration for mediation and arbitration from inception to conclusion. Serve as the primary point of contact for clients and neutrals while coordinating deadlines and monitoring case statuses.

Requirements

Requires a Bachelor's degree or Paralegal certificate and 3-5 years of experience in legal services or as a paralegal. Candidates must possess superior communication skills and the ability to work onsite in Garden City, NY.

Full job description

About the Role

NAM is seeking a Scheduling Coordinator based out of our New York City office to provide administrative support to our arbitration and mediation operations. This role is responsible for coordinating hearings and conferences, managing scheduling logistics, and supporting the daily operations of our conference center. This position plays an important role in ensuring that hearings and mediations are scheduled efficiently while providing a high level of service to clients, attorneys, and neutrals. This position requires strong organizational skills, excellent communication abilities, and the capacity to manage multiple scheduling priorities in a fast-paced environment.

Key Responsibilities

  • Coordinate and schedule arbitration and mediation hearings with clients, attorneys, and neutrals
  • Confirm hearing dates, conference calls, and meeting arrangements with all relevant parties
  • Maintain accurate scheduling records and documentation
  • Communicate with clients and internal staff to ensure efficient coordination of case schedules
  • Provide administrative support for arbitration and mediation case logistics
  • Assist with front desk coverage in the conference center as needed
  • Provide general administrative support to operations staff as required
  • Deliver high-quality customer service when interacting with clients, neutrals, and colleagues

 

Qualifications

Required

  • High school diploma or equivalent
  • 2+ years of experience in administrative assistant, office coordination or scheduling positions
  • Strong organizational and time-management skills
  • Excellent verbal communication skills with clear diction and a professional phone presence
  • Computer proficiency and experience working with office systems
  • Ability to multitask in a fast-paced environment while maintaining accuracy
  • Ability to work collaboratively as part of a team

 

Preferred

  • Associate or bachelor’s degree
  • Experience coordinating meetings, events, or conferences
  • Familiarity with professional or legal services environments

Bottom of Form

 

What We Offer

Salary: $28-$30 per hour (good-faith estimate)
Benefits & Other Eligible Compensation: Includes health, dental, vision, disability and life insurance, 401(k) plan with company match, paid time off, annual bonus, and additional voluntary benefits. 

 

About Us

National Arbitration & Mediation (NAM) is a premier provider of Alternative Dispute Resolution (ADR) services, delivering efficiency and results to clients throughout the U.S. and globally. Through its market-leading technology and secure virtual and hybrid forums, NAM offers a streamlined alternative to traditional litigation. With an exceptional roster of neutrals and concierge-level case administration, NAM is the ADR partner of choice for over 10,000 commercial entities and half the Fortune 100.

National Arbitration & Mediation (NAM) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Related keywords

Alternative Dispute ResolutionADRMediationArbitrationCommercial ClaimsParalegalLitigationCase AdministrationLegal ServicesClient Relations

About NAM (National Arbitration and Mediation)

LinkedInVisit site

The nation's leading provider of alternative dispute resolution (ADR) services with a panel of 2,600+ top-tier neutrals.

Industry
Alternative Dispute Resolution
Company size
51-200 employees
Founded
1992
Headquarters
New York, NY
LinkedIn followers
3,244

NAM is a full-service provider of Alternative Dispute Resolution (ADR) services – supporting clients throughout the U.S. and in major cities around the world through a highly secure suite of onsite, virtual and hybrid forums. NAM is recognized for its superb customer service, market-leading technology and an exceptional panel of arbitrators and mediators. Throughout NAM’s 30-year history, the company has consistently earned prominent awards and recognitions. NAM ranks at the top of the ADR and Continuing Legal Education categories in numerous industry rankings including the most recent surveys by the National Law Journal, Corporate Counsel and the New York Law Journal. NAM works with more than 10,000 commercial entities, including more than 50 percent of the Fortune 100 companies. Visit www.namadr.com to learn more:

Offices: 122 East 42nd Street, Suite 803, New York, NY 10168, US · 990 Stewart Avenue, 1st Floor, Garden City, NY 11530, US · 16 Court St, Brooklyn, New York, US · 1110 South Ave, Staten Island, New York, US · 500 Mamaroneck Ave, Harrison, New York 10528, US

Alternative Dispute ResolutionArbitration and MediationArbitrationConflict ResolutionMediationLegal ServicesADRand Dispute ResolutionCRMBusiness Intelligence
View all jobs at NAM (National Arbitration and Mediation)

About NAM (National Arbitration and Mediation)

LinkedInVisit site

The nation's leading provider of alternative dispute resolution (ADR) services with a panel of 2,600+ top-tier neutrals.

Industry
Alternative Dispute Resolution
Company size
51-200 employees
Founded
1992
Headquarters
New York, NY
LinkedIn followers
3,244

NAM is a full-service provider of Alternative Dispute Resolution (ADR) services – supporting clients throughout the U.S. and in major cities around the world through a highly secure suite of onsite, virtual and hybrid forums. NAM is recognized for its superb customer service, market-leading technology and an exceptional panel of arbitrators and mediators. Throughout NAM’s 30-year history, the company has consistently earned prominent awards and recognitions. NAM ranks at the top of the ADR and Continuing Legal Education categories in numerous industry rankings including the most recent surveys by the National Law Journal, Corporate Counsel and the New York Law Journal. NAM works with more than 10,000 commercial entities, including more than 50 percent of the Fortune 100 companies. Visit www.namadr.com to learn more:

Offices: 122 East 42nd Street, Suite 803, New York, NY 10168, US · 990 Stewart Avenue, 1st Floor, Garden City, NY 11530, US · 16 Court St, Brooklyn, New York, US · 1110 South Ave, Staten Island, New York, US · 500 Mamaroneck Ave, Harrison, New York 10528, US

Alternative Dispute ResolutionArbitration and MediationArbitrationConflict ResolutionMediationLegal ServicesADRand Dispute ResolutionCRMBusiness Intelligence
View all jobs at NAM (National Arbitration and Mediation)

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