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Full-time
high school, associate degree, bachelor degree
Generous PTO, Company-paid holidays, 401(k) with match, Medical insurance, Dental insurance, FSA
Posted 1d ago
~40 hrs/week
Responsibilities
The Account Representative manages qualified leads and serves as the primary interface for customers to drive sales of branded merchandise. They are responsible for assisting with product selection, managing the sales process, and meeting team KPIs for customer engagement and retention.
Requirements
Candidates must have a high school diploma or GED, with an associate or bachelor degree preferred. One to three years of experience in sales or customer service is required, along with proficiency in Microsoft Office and CRM software.
Full job description
Description
Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.
Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchFam at our facility in Plymouth. Come see why we are a three-time Star Tribune Top Workplaces award winner!
Merchology is currently seeking a proactive Account Representative to become an integral part of our Sales Team. This role, reporting to the Account Representative Supervisor, holds significant importance as the primary interface for customers interested in our premium branded products. The Account Representative will manage qualified leads received from teammates or referrals from elite brands, with the primary objective of successfully closing sales transactions.
PRIMARY RESPONSIBILITIES
A successful Account Representative will:
Thrive in a fast-paced environment interacting with colleagues and customers via inbound and outbound calls, emails, and virtual meetings
Recommend products, decoration methods, and premium brands that meet the needs of the customer with the ultimate goal of closing a sale
Assist domestic and international customers throughout the entire sales process including product selection, quote requests, and order creation
Meet team KPIs related to customer engagements, customer contact timelines, inbound and outbound calls, and conversion rate
Proactively reach out to customers to increase customer retention, engagement, and satisfaction
Have a collaborative demeanor to build relationships and trust with customers through consistent outreach
Host customers in the Minnesota office for tours and showroom visits
Additional projects or duties as assigned
Requirements
REQUIRED QUALIFICATIONS
High school diploma or GED required; Associates or Bachelors degree preferred
One to three years of customer service or sales experience in retail, restaurant, sales, or an office environment
Friendly and team-oriented attitude to Win as a Team
Microsoft Office Suite proficiency
Experience with a CRM (e.g., HubSpot)
Efficient and detail-oriented
Excellent communication skills
WHAT WE OFFER
In addition to an outstanding creative culture, authentically nice people, and interesting work, we have:
Generous PTO (18 days per year)
8 company-paid holidays
Hybrid work schedule for select departments
40 hours of paid volunteer time
401(k) with match
Medical and dental insurance options, FSA, and HSA
Company-paid life insurance and short-term disability
Company-sponsored social events
Premium brand partner discounts
Employee-led Committees in Social Events, Wellness, DE&I and Giveback
LOCATION
3000 Niagara Lane North, Plymouth, MN 55447
Remote hybrid role: Three days onsite, two days remote following training
INDUSTRY
Business to Business eCommerce and Apparel
Merchology is an equal opportunity employer and certified Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email [email protected] for assistance.
Your Logo + Brands You Love.
Custom branded corporate apparel & gifts.
Industry
Retail Apparel and Fashion
Company size
201-500 employees
Founded
2013
Headquarters
Plymouth, Minnesota
LinkedIn followers
5,760
We know that ordering “swag” for your next company event is one of the many things on your mile-long to-do list. It’s a good thing you’ve got a knack for style and an affinity for the best brands. At Merchology, you can easily customize fashionable branded apparel, anytime, online. Add to that fast turnaround times and a dedicated Merchologist just in case you want to collaborate on creating your order. Merchology is your logo + the brands you love. It’s pure brand awesomeness.
Merchology is headquartered in Minneapolis, MN.
Offices: 3000 Niagara Ln N, Plymouth, Minnesota 55447, US · 5045 Ritter Rd, Mechanicsburg, Pennsylvania 17055, US · 1273 Spice Islands Dr, Sparks, Nevada 89431, US
Based on 1137 listings with disclosed salaries, most administrative jobs in Minnesota pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Minnesota right now?
There are currently 5,032 open administrative positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Minnesota?
Companies currently hiring include Mayo Clinic, Fairview Health Services, Children's Minnesota, Baseline Fitness, Hennepin Healthcare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Minnesota?
Yes — 929 of the 5032 open administrative positions offer remote or hybrid work (197 remote, 732 hybrid).
How do I apply for Administrative jobs in Minnesota?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.