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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, HSA Account, FSA Account, 401K with 4% company contribution
Posted just now
~40 hrs/week
Responsibilities
Recover outstanding debts on client accounts by negotiating repayment plans while maintaining a positive consumer experience. Responsibilities include communicating with consumers via phone, performing basic skiptracing, and accurately entering data into tracking systems.
Requirements
Requires a High School Diploma or GED and prefers 1-3 years of experience in collections, call centers, sales, or retail. Candidates must possess strong communication skills, attention to detail, and the ability to handle stressful situations professionally.
Full job description
Description
$1,000 Sign-on Bonus After Successfully Completing 90 Days
NO WEEKENDS
Veterans Strongly Encourage to Apply
$19/hour base, plus monthly bonus:
$600 starting monthly Bonus Guarantee while on Training Ramp Up Plan, equates to $22.46/hour
After Training Ramp Up, Average Collectors earn between $1,200-$2,400 in monthly bonuses, equates to ~$29.38/hour
High Performing Collectors earn between $3,000-$6,000 or more in monthly bonuses, equates to ~$44.96/hour
Summary:
Messerli Kramer, a trusted Twin Cities law firm since 1965, is looking for a full-time Collector to join our team in Plymouth, MN. The Collector position will recover outstanding debts on client accounts by creating a positive consumer experience while negotiating to satisfy the debt quickly and responsibly. Looking for individuals driven to meet and exceed goals to maximize their bonus potential.
Essential Functions and Duties:
Communicating with Consumers via phone
Basic skiptracing
Negotiating repayment of debts according to firm/client standards
Maintaining a professional demeanor and supporting a positive Consumer Experience in all interactions
Accurately enter data into database & tracking system
Review consumer files, keeping confidentiality at the highest level
Benefits & Perks Include:
Medical, Dental, & Vision Insurance
HSA & FSA Accounts
401K, with 4% company contribution (after 1 year of service)
Paid time off (17 days per year)
Paid holidays off (7 days per year + a floating holiday)
Collectors are eligible for a monthly bonus based off their performance metrics. Collectors must work a full calendar month following the two (2) weeks in training to be eligible. Bonuses are paid on the second pay period of the following month.
Requirements
Required Education & Experience:
High School Diploma/GED
1-3 years of collections experience, call center experience (telemarketing or customer service), sales, retail, or other related experience preferred, but not required
Competencies:
Excellent communication and people skills
Organized, self-motivated, and goal-oriented
Ability to manage stressful situations while maintaining composure
Ability to be confident and engaging as well as polite and compassionate
Attention to detail and ability to reason and think quickly when negotiating
Working knowledge of MS Office
Bilingual (English/Spanish) is a plus, but not required
Work Environment and Physical Demands:
This role operates in a professional office setting, routinely working with standard office equipment. Generally, due to the nature of this office position, the person in this role would be required to talk and hear, sit or stand for long period of time, and use their hands and fingers, to handle and feel. Occasionally required to walk, reach with arms and hand, climb or balance, and to stoop, kneel, or crouch. Regularly required to lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Vision abilities required by the job include close vision.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and to meet job requirements.
All applicants must pass a criminal background and drug screening before commencing employment with Messerli & Kramer, P.A.
Wage Disclaimer: The starting wage for this position is $19.00/hour + monthly bonuses. The wage range for this position is $19.00/hour to $24.00/hour + monthly bonuses.
About Us:
The Collection Division of Messerli Kramer, located in Plymouth, Minnesota, is one of most respected law firms in the legal collections industry. Practicing in nine states and supported by nearly 290 employees within our division, we are a leader in our field and large by industry standards. As a well-established firm, we have built a reputation for consistency, reliability, and long-term client partnerships—making us a stable, long-term employer. Our approach is rooted in treating consumers with respect and dignity, working collaboratively to find realistic solutions that help them resolve debt and move forward, while still achieving successful outcomes for our clients. This people-first philosophy is a core part of our culture and something we are proud to stand behind.
We’ve spent 60 years building a reputation as the firm of “attorneys and advisors”
Industry
Law Practice
Company size
201-500 employees
Founded
1965
Headquarters
Minneapolis, Minnesota
LinkedIn followers
3,811
WHO WE ARE
At Messerli Kramer, we’ve spent 60 years building a reputation as a firm of “attorneys and advisors” – or, as we like to say, a place where the law isn’t always the best answer. Our attorneys come from an array of backgrounds, and in everything we do, we put people first – not just with our clients, but also with our employees. That means making the right decision at every turn, even if it doesn’t always benefit our bottom line. That’s what makes a healthy work culture. That’s what makes us Messerli Kramer.
WHAT WE DO
Since 1965 we’ve fostered a collaborative environment, one in which the breadth and depth of services available to our clients isn’t limited by ability. That’s why we maintain three offices, each of which focuses on a different aspect of corporate and individual needs – from consumer collections and creditor remedies in Plymouth, to full-service corporate and litigation needs in Minneapolis, to high-powered governmental lobbying in St. Paul. We believe that encouragement, support and respect for one another is what fosters an enviable environment, and that all starts with investing in the right people – with investing in attorneys and advisors.
WHY WE’RE DIFFERENT
Our focus of providing sound advice for all clients, regardless of the impact on our bottom line, comes from our ability to operate as boldly independent. With Minnesota-based ownership and a diversified practice distribution designed to withstand economic swings, we are able to nimbly navigate client needs and provide top-notch service at every stage of an interaction.
Offices: 50 S 6th St, Suite 2300, Minneapolis, Minnesota 55402, US · 3303 Campus Drive, Suite 250, Plymouth, Minnesota 55441, US · 525 Park Street, Suite 130, St. Paul, Minnesota 55103, US · 12725 43rd St NE, Ste 201, St Michael, Minnesota 55376, US
Banking & FinanceBusiness LitigationCommercial Real EstateCorporateDivorce & Family LawEstate Planning & ProbateGovernment RelationsConsumer Collections & Creditors' Remediesand Sports & Entertainment LawLegal
How much do Customer Service & Support jobs in Minnesota pay?
Based on 1648 listings with disclosed salaries, most customer service & support jobs in Minnesota pay between $50k–$107k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Minnesota right now?
There are currently 13,098 open customer service & support positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Minnesota?
Companies currently hiring include Domino's, Kwik Trip, Inc., Bagel Brands, Hy-Vee, Inc., Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Minnesota?
Yes — 814 of the 13098 open customer service & support positions offer remote or hybrid work (318 remote, 496 hybrid).
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