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Jobs at Dem-Con Companies, LLC (Now Hiring) — 16 open

Dem-Con Companies, LLC logoDem-Con Companies, LLC

Customer Service Representative

Blaine, Minnesota, United States · On-site

$20/hr–$22/hr

Mid level

Description POSITION SUMMARY: This position is responsible for the oversight of incoming customer calls and identifying the needs of customers while being the first line of order entry for the roll-off operations. In add…

Skills: Customer Service, Order Entry, Communication Skills, Conflict Resolution, Organizational Skills

Dem-Con Companies, LLC logoDem-Con Companies, LLC

Class A Rolloff Driver- Metal Recycling

Hugo, Minnesota, United States · On-site

$70k–$85k/yr

Mid level

Description POSITION SUMMARY: The Dem-Con Metals truck driver position is responsible for driving Roll Off trucks, tractor-trailers, lugger truck and or dock truck for collection services to ensure our customers’ expecta…

Skills: Commercial Driving, Vehicle Inspection, Customer Service, DOT Compliance, OSHA Safety

Dem-Con Companies, LLC logoDem-Con Companies, LLC

Warehouse Associate

Credit River, Minnesota, United States · On-site

Mid level

Description The Warehouse staff position is responsible for providing materials and supplies by receiving, warehousing, and distribution services to the field staff. The Warehouse Staff will maintain a high level of accu…

Skills: Inventory Control, Forklift Operation, Warehouse Management, Customer Service, Organizational Skills

Dem-Con Companies, LLC logoDem-Con Companies, LLC

Landfill Equipment Operator

Shakopee, Minnesota, United States · On-site

$25/hr–$32/hr

Mid level

Description POSITION SUMMARY: The Equipment Operator position is responsible for transferring, spreading and loading MSW, Clean Wood, C and D waste, and Single Sort Recyclables to ensure materials are transported and dis…

Skills: Heavy Equipment Operation, Preventive Maintenance, Waste Management, Customer Service, Multitasking

Dem-Con Companies, LLC logoDem-Con Companies, LLC

Class A Driver

Shakopee, Minnesota, United States · On-site

$30/hr–$32/hr

Entry level

Description POSITION SUMMARY: The Dem-Con Trucking truck driver position is responsible for driving trucks or tractor-trailers for collection services to ensure our customers’ expectations are met in transporting or disp…

Skills: Commercial Driving, Pre-trip and Post-trip Inspections, Customer Service, DOT Compliance, OSHA Safety Standards

Dem-Con Companies, LLC logoDem-Con Companies, LLC

Wholesale Coordinator

Champlin, Minnesota, United States · On-site

$23/hr–$26/hr

Entry level

Description Join Our Team! Action Overhead Garage Door is looking for a detail-oriented, customer-focused Wholesale Coordinator to join our growing team. This position plays a critical role in supporting our wholesale cu…

Skills: Order Processing, Inventory Management, Customer Service, Pricing Maintenance, Logistics Coordination

Dem-Con Companies, LLC logoDem-Con Companies, LLC

General Laborer / Processor

Hugo, Minnesota, United States · On-site

$20/hr–$25/hr

Entry level

Description POSITION SUMMARY: The Metal Recycling General Laborer/Scrap Processor is responsible for purchasing and processing ferrous and non-Ferrous materials. ESSENTIAL FUNCTIONS: Purchase and process miscellaneous sc…

Skills: Scrap Metal Processing, Forklift Operation, Skidsteer Operation, Plasma Cutting, Oxy-Propane Torch

Dem-Con Companies, LLC logoDem-Con Companies, LLC

Class A Rolloff Driver- Metal Recycling

Hugo, Minnesota, United States · On-site

$30/hr–$32/hr

Mid level

Description POSITION SUMMARY: The Dem-Con Metals truck driver position is responsible for driving Roll Off trucks, tractor-trailers, lugger truck and or dock truck for collection services to ensure our customers’ expecta…

Skills: Commercial Driving, DOT Compliance, OSHA Safety, Customer Service, Vehicle Inspection

Dem-Con Companies, LLC logoDem-Con Companies, LLC

Warehouse Lead

Champlin, Minnesota, United States · On-site

$25/hr–$30/hr

Senior

Description Join Our Team! Action Overhead Garage Door is looking for a motivated and hands-on Warehouse Lead to help oversee the daily operations of our warehouse. This position is ideal for someone who enjoys leading b…

Skills: Warehouse Leadership, Inventory Control, Cycle Counting, Forklift Operation, Material Preparation

Dem-Con Companies, LLC logoDem-Con Companies, LLC

Metals Automotive Processor/General Laborer

Shakopee, Minnesota, United States · On-site

$21/hr–$25/hr

Entry level

Description POSITION DESCRIPTION: Title: General Laborer/Scrap Processor Status: Full-time POSITION SUMMARY: The Metal Recycling General Laborer/Scrap Processor is responsible for purchasing and processing ferrous and no…

Skills: Customer Service, Hand Tools, Power Tools, Basic Computer Skills, Forklift Operation

Dem-Con Companies, LLC logoDem-Con Companies, LLC

Class A Driver

New London Township, Minnesota, United States · On-site

$30/hr–$32/hr

Entry level

Description Title: Truck Driver-Class A POSITION SUMMARY: The Dem-Con Trucking truck driver position is responsible for driving trucks or tractor-trailers for collection services to ensure our customers’ expectations are…

Skills: Commercial Driving, Pre-trip Inspection, Post-trip Inspection, Customer Service, DOT Compliance

Dem-Con Companies, LLC logoDem-Con Companies, LLC

Equipment Operator

New London Township, Minnesota, United States · On-site

$30/hr–$32/hr

Mid level

Description POSITION DESCRIPTION: Title: Equipment Operator Status: Full-time POSITION SUMMARY: The Equipment Operator position is responsible for transferring, spreading and loading MSW, Clean Wood, C and D waste, and S…

Skills: Heavy Equipment Operation, Preventive Maintenance, Waste Management, Customer Service, Multitasking

Dem-Con Companies, LLC logoDem-Con Companies, LLC

Loader Operator

Blaine, Minnesota, United States · On-site

$25/hr–$30/hr

Entry level

Description The Equipment Operator position is responsible for handling and loading MSW, C and D waste, and Single Sort Recyclables to ensure materials are transported and disposed of in an appropriate manner. ESSENTIAL …

Skills: Excavator Operation, Loader Operation, Skid Steer Operation, Preventive Maintenance, Material Sorting

Dem-Con Companies, LLC logoDem-Con Companies, LLC

IT Field Support Technician

Shakopee, Minnesota, United States · On-site

$24/hr–$27/hr

Mid level

Description POSITION SUMMARY: The Field Support Technician role balances in-office responsibilities with field visits to ensure seamless technology experiences across the organization and assists with broader IT operatio…

Skills: Technical Support, Hardware Installation, Network Cabling, Troubleshooting, Windows OS

Dem-Con Companies, LLC logoDem-Con Companies, LLC

Light Duty Driver

Shakopee, Minnesota, United States · On-site

$23/hr–$25/hr

Entry level

Description POSITION DESCRIPTION Title: Light Duty Roll-off Driver POSITION SUMMARY: The light duty roll-off truck driver position is a non-CDL role that is responsible for delivering & picking up dumpsters and disposing…

Skills: Light Duty Roll-off Operation, Pre-trip and Post-trip Inspections, Customer Service, DOT Regulations Compliance, Safe Driving

Dem-Con Companies, LLC logoDem-Con Companies, LLC

Class A Driver- rotating 4 Day Work Week (day shift)

Shakopee, Minnesota, United States · On-site

$30/hr–$32/hr

Entry level

Description Class A Driver- rotating 4 Day Work Week (day shift) Description Rotating Schedule with OT possibilities! Dem-Con Companies is a third-generation family-owned company that has been servicing the Twin Cities a…

Skills: CDL Class A, Truck Driving, Rolloff Operation, Tractor-Trailer Operation, Material Transport

Dem-Con Companies, LLC logo

Customer Service Representative

Dem-Con Companies, LLC

Blaine, Minnesota, United States • On-site

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Mid level

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  • $20/hr–$22/hr
  • Full-time
  • high school
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The role involves managing incoming customer calls, processing order entries for roll-off operations, and handling customer complaints. Additionally, the position is responsible for administrative tasks, maintaining customer databases, and assisting with street permits.

Requirements

Candidates must have a high school diploma and 2-3 years of experience in an office environment. Strong organizational skills, professional attitude, and excellent verbal and written communication are required.

Full job description

Description

  

POSITION SUMMARY:

This position is responsible for the oversight of incoming customer calls and identifying the needs of customers while being the first line of order entry for the roll-off operations. In addition, the position requires administration, recording and reporting of daily office activities.

ESSENTIAL FUNCTIONS:

  • Answer main phone line and assist customers with questions and placing order. 
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Answer questions for customers regarding services and procedures.
  • Manage customer complaints, provide appropriate solutions and alternatives and follow up to ensure resolution. 
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/customer service team sales targets and call handling goals.
  • Secure credit card payments.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Perform order entry into dispatch software.
  • Maintain customer database, including pricing, in dispatch software.
  • Manage customer price sheet for roll-off customers.
  • Apply for and/or assist with street permits and ensure customer bill-back.
  • Assist dispatcher as needed.
  • Assist with additional tasks such as inventory control and  

Requirements

  

Education and/or experience:

  • Excellent customer service skills
  • High school diploma or equivalent
  • 2-3 yrs. experience in an office environment
  • Outstanding organizational skills and attention to detail
  • Excellent written and verbal communication skills

Competencies: 

  • Interpersonal communication skills
  • Team oriented
  • Reasoning or problem solving skills
  • Professional attitude
  • Ability to Multitask
  • Strong Attention to Detail

Related keywords

Customer ServiceOrder EntryRoll-off OperationsDispatch SoftwareCustomer DatabaseStreet PermitsInventory ControlCall HandlingPayment ProcessingAdministrative Support

About Dem-Con Companies, LLC

LinkedInVisit site

Changing the Way You Think About Waste & Recycling

Industry
Environmental Services
Company size
51-200 employees
Founded
1965
Headquarters
SHAKOPEE, Minnesota
LinkedIn followers
644

Dem-Con is a 3rd generation, family owned solid waste & recycling company that has been servicing the Twin Cities and greater MN since 1965. With locations throughout the Twin Cities and the state of MN, our diversity and service offerings has grown and Dem-Con has become one of the most robust privately-held solid waste and recycling companies in MN.

Offices: 13020 DEM-CON DRIVE, SHAKOPEE, Minnesota 55379, US

Environmental ConsultingWaste ManagementRecycling
View all jobs at Dem-Con Companies, LLC

About Dem-Con Companies, LLC

LinkedInVisit site

Changing the Way You Think About Waste & Recycling

Industry
Environmental Services
Company size
51-200 employees
Founded
1965
Headquarters
SHAKOPEE, Minnesota
LinkedIn followers
644

Dem-Con is a 3rd generation, family owned solid waste & recycling company that has been servicing the Twin Cities and greater MN since 1965. With locations throughout the Twin Cities and the state of MN, our diversity and service offerings has grown and Dem-Con has become one of the most robust privately-held solid waste and recycling companies in MN.

Offices: 13020 DEM-CON DRIVE, SHAKOPEE, Minnesota 55379, US

Environmental ConsultingWaste ManagementRecycling
View all jobs at Dem-Con Companies, LLC

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