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$27/hr–$29/hr
Full-time
associate degree, bachelor degree
Medical Plan, Prescription Drug Coverage, Health Savings Account, Dental Plan, Vision Plan, Short-Term Disability
Posted just now
~40 hrs/week
Responsibilities
The specialist is responsible for receiving payments, resolving billing issues, and maintaining accurate customer account records. Key duties include monitoring accounts for delinquencies, processing deposits, and providing professional customer service for billing inquiries.
Requirements
Candidates must have an associate degree or equivalent experience and at least one year of experience in bookkeeping or accounts receivable. Proficiency in Microsoft Office Suite, particularly Excel and Word, is required.
Full job description
Description
Johnstone Supply - The Heartland Group is looking to hire a full-time Accounts Receivable Specialist in Bloomington, MN to receive payments, resolve billing issues, and maintain accurate customer account records. Are you organized and efficient? Would you like to have the opportunity to partially work from home? Would you like to work for a company that values its employees? If so, please read on!
Day in the life of an Accounts Receivable Specialist:
As an Accounts Receivable Specialist, you come to work ready to receive payments and use our team-proven processes and your problem-solving skills to make sure they are properly applied to customer accounts.
With strong attention to detail and a dedication of accuracy, you monitor accounts for non-payment, delayed payment, overpayment, and other irregularities. You identify accounts that are past due, communicate and resolve customer questions, report issues or delinquencies to management, and process incoming mail and recording daily deposits. After learning about our third-party payment portal, you promote this option to customers and eventually aid with onboarding. Other daily AR duties may include reviewing new account set up, completing responses to credit inquiries, and maintaining electronic documentation. Also, you use your excellent customer service skills as you answer inbound billing inquiries and prepare correspondence. You’ll find great satisfaction in helping keep our accounts receivable records accurate and up to date as well as serving our internal and external customers!
Business Effectives
Knowledge of office equipment including computers, printer, copier, calculator, and scanner.
Knowledge of accounting fundamentals sufficient to perform accounts receivable duties.
Excellent written and oral communication skills appropriate for professional communication including phone, email and video.
Skill in finding information using different types of resources.
Excellent organizational skills.
Ability to adapt to a wide variety of changing tasks and situations.
Strict attention to detail and self-auditing.
Ability to provide exceptional, consistent, quality customer service.
Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.
Skill in following through on commitments.
Ability to multitask and skill in prioritizing work.
Ability to follow operational process and communicate when inconsistencies are presented.
Ability to work efficiently and with a sense of urgency.
Maintains confidentiality of information.
Keeps the company’s and the team's best interest in mind when considering or addressing issues.
Ability to demonstrate considerable tact and diplomacy in dealing with others and to maintain relationships.
Personal Effectives
Maintains ethical standards at all times.
Maintains a professional personal appearance.
Ability to maintain motivation and performance while accomplishing routine tasks.
Requirements
Qualifications:
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
Required:
Associates degree OR an equivalent combination of education and experience.
1-year experience as a Bookkeeper, Accounts Receivable Clerk, or similar position.
Proficiency using email programs, internet browsers, and Microsoft Office Suite, particularly Excel and Word
Preferred:
Bachelor’s degree in business, accounting, or related field.
3 years related experience
Experience working in a wholesale or retail environment.
Physical Requirements:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Physical Demands: While performing the duties of this job, the employee is required to sit for extended periods, use hands, reach with hands and arms, stoop, talk and hear.
This full-time regular position is eligible for benefits including:
Health and wellness benefits
Medical Plan: We offer medical and prescription drug coverage with a broad network of providers. Plans include coverage for preventive care, doctor visits, hospital stays, and mental health support. Employees that elect to participate in the medical plan are eligible to enroll in a Health Savings Account.
Dental Plan: Our dental coverage includes preventive care such as cleanings and exams.
Vision Plan: This coverage provides coverage for routine eye exams, glasses, and contact lenses.
Income protection
Short-Term Disability (STD): Provides a portion of your income for a limited time if you become temporarily disabled due to a non-work-related injury or illness.
Long-Term Disability (LTD): Offers partial income replacement for an extended period if you are unable to work due to a more severe and long-lasting disability.
Life and Accidental Death & Dismemberment (AD&D) Insurance: Provides a financial payout to your beneficiaries in the event of your death or a covered accidental injury. The company provides $50,000 of coverage at no cost to you, with the option to purchase additional coverage.
Financial and retirement benefits
401(k) Retirement Savings Plan: You can save for retirement through pre-tax contributions. The company provides a 4% match to help you grow your retirement savings.
Paid Holidays: We offer paid time off for major holidays throughout the year including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and two annual Floating Holidays.
Paid Time Off (PTO): Employees accrue paid time off, which can be used for vacation, personal time, and sick leave. The accrual rate is based on years of service and employment status. Our PTO policy complies with any leave required by federal, state or local law.
Travel Expense Reimbursement
Employees are eligible for reimbursement for eligible expenses during authorized travel.
Pay Range: $27-$29/hr.
*This pay range is applicable to all applicants. Placement within the range is at the discretion of the employer and is based on candidate's qualifications, knowledge, and skills.
Passionately Serving | Family | Fun | Humble | Dependable
Industry
Wholesale
Company size
51-200 employees
Headquarters
Bloomington, Minnesota
LinkedIn followers
452
Purpose: Provide solutions that improve the lives of our customers and our people
Our Niche: Passionately serving the HVAC/R professional
Core Values: Passionately serving, family, fun, humble and dependable
Offices: 1401 W 94th St, Bloomington, Minnesota, US · 2550 Wabash Ave, St Paul, Minnesota 55114, US · 1929 7th St NW, Rochester, Minnesota 55901, US · 4415 Venture Ave, Duluth, Minnesota 55811, US · 3730 Quail Rd NE, Sauk Rapids, Minnesota 56379, US
How many Customer Service & Support jobs are open in Bloomington, MN right now?
There are currently 522 open customer service & support positions in Bloomington, MN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Bloomington, MN?
Companies currently hiring include Domino's, Marcus Corporation, TERRATRON, Walser Automotive Group, Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Bloomington, MN?
Yes — 41 of the 522 open customer service & support positions offer remote or hybrid work (9 remote, 32 hybrid).
How do I apply for Customer Service & Support jobs in Bloomington, MN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.