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Customer Service & Support Jobs in Duluth, MN (Now Hiring) — 329 open

ConnectAbility of MN logoConnectAbility of MN

Service Coordinator - Chore

Duluth, Minnesota, United States · On-site

Entry level

Description The Service Coordinator plays a key role in ensuring individuals receive authorized services smoothly, respectfully, and in compliance with Minnesota DHS waiver requirements. Serving as the primary point of c…

Skills: Service Coordination, Case Management, Salesforce, Relationship Management, Compliance Monitoring

Northwood Children's Services logoNorthwood Children's Services

Office Support Staff

Duluth, Minnesota, United States · On-site

Mid level

Office Support Staff Job Description Northwood is hiring a full time Office Support Staff. Position Description Position: Office Support Staff Reports To: Director of Quality Assurance FLSA: Non-Exempt General Descriptio…

Skills: Office Administration, Phone Etiquette, Filing, File Review, Computer Literacy

The Buckle, Inc. logoThe Buckle, Inc.

Store Support Teammate (Part Time)

Duluth, Minnesota, United States · On-site

$13/hr–$15/hr

Entry level

Summary The Store Support Teammate is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, this position completes a vari…

Skills: Customer Service, Point of Sale (POS) Operation, Visual Merchandising, Inventory Management, Loss Prevention

The Buckle, Inc. logoThe Buckle, Inc.

Floor Leader (full-time)

Duluth, Minnesota, United States · On-site

$16/hr–$21/hr

Entry level

Summary The Leader in Training (LIT) and Floor Leader position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” T…

Skills: Sales Generation, Guest Service, Visual Merchandising, Team Leadership, Recruiting

The Buckle, Inc. logoThe Buckle, Inc.

Leader In Training (full-time)

Duluth, Minnesota, United States · On-site

$15/hr–$17/hr

Entry level

Summary The Leader in Training (LIT) and Floor Leader position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” T…

Skills: Sales Generation, Guest Service, Visual Merchandising, Teammate Recruiting, Training and Development

MetroPlains Management logoMetroPlains Management

Maintenance Technician 1 (63279)

Duluth, Minnesota, United States · On-site

$24/hr–$26/hr

Entry level

Job DetailsJob Location: Fire House Flats - Duluth, MN 55805Education Level: High SchoolSalary Range: $24.00 - $26.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Skilled Labor - TradesOpportunity: Join our t…

Skills: HVAC, Plumbing, Electrical, Carpentry, Painting

Jefferson Lines logoJefferson Lines

CDL Bus Driver | $6,000 Sign On Bonus | Duluth, MN

Duluth, Minnesota, United States · On-site

Mid level

Job DetailsJob Location: Duluth, MN 55802CDL Motorcoach Driver Jefferson Lines – Minneapolis, MN | Full Time Join the Jefferson Lines Motorcoach Family We’re hiring experienced CDL drivers to join a legacy of…

Skills: CDL Driving, Passenger Transport, Customer Service, Communication Skills, FMCSA Safety Regulations

FC Parking & Hospitality Services logoFC Parking & Hospitality Services

Hospital Valet (Full-Time)

Duluth, Minnesota, United States · On-site

$21/hr–$22/hr

Mid level

Job DetailsJob Location: Duluth - Duluth, MN 55807Position Type: Full TimeSalary Range: $21.00 - $22.00 HourlyJob Shift: DayWE'RE EXCITED FOR YOU TO JOIN US IN OUR MISSION TO ENHANCE THE LIVES OF OUR PATIENTS In this imp…

Skills: Customer Service, Valet Parking, Driving, Communication, Bilingual English/Spanish

Bass Pro Shops logoBass Pro Shops

Merchandise Specialist- Full Time

Duluth, Minnesota, United States · On-site

$17/hr–$19/hr

Entry level

POSITION SUMMARY: The Merchandise Specialist works with Group Sales Managers, Team Leads and the Merchandise Manager to present merchandise and create displays in a visually appealing manner to promote and support our sa…

Skills: Merchandising, Visual display, Customer service, Microsoft software, Power tools

Bass Pro Shops logoBass Pro Shops

Boat/ATV Sales Consultant- Full Time

Duluth, Minnesota, United States · On-site

$15/hr–$17/hr

Entry level

POSITION SUMMARY: The Boat & ATV Sales Consultant performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions. ESSENTIAL FUNCTIONS: Supports a strong commit…

Skills: Customer Service, Sales, CRM Software, Product Knowledge, Point of Sale Systems

Domino's logoDomino's

Assistant Manager(01986) - 1701 woodland Ave

Duluth, Minnesota, United States · On-site

Entry level$1.3B raised

Job Description A person interested in a potential career path with Domino's. Good driving record and good customer service skills as well as a willingness to learn are all good talents to have. Training is provided on t…

Skills: Driving, Customer Service, Willingness To Learn

Heirloom Property Management logoHeirloom Property Management

Delivery Driver / Runner

Duluth, Minnesota, United States · On-site

$17/hr–$19/hr

Mid level

Delivery Driver / Runner – Join Our Growing Team! Heirloom Property Management | Duluth/Superior Area Do you take pride in seeing the immediate results of your work? Do you enjoy staying active and solving problems with …

Skills: Delivery Driving, General Labor, Property Maintenance, Time Management, Professional Communication

The TJX Companies, Inc. logoThe TJX Companies, Inc.

Part Time Customer Experience Coordinator

Duluth, Minnesota, United States · On-site

$16/hr–$16/hr

Entry level

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …

Skills: Customer Experience, Team Leadership, Loyalty Program Promotion, Training and Mentoring, POS Management

GNC - General Nutrition Centers

Sales Associate - PT

Duluth, Minnesota, United States · On-site

Entry level

About GNC Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, consta…

Skills: Customer Service, Sales, Product Knowledge, Visual Merchandising, Cash Handling

Starbucks logoStarbucks

barista - Store# 21634, University of MN Duluth

Duluth, Minnesota, United States · On-site

$15/hr–$17/hr

Entry level$2.6B raised

Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…

Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork

Domino's logoDomino's

Assistant Manager(01985) - 112 E 2nd ST

Duluth, Minnesota, United States · On-site

Entry level$1.3B raised

Job Description A person interested in a potential career path with Domino's. Good driving record and good customer service skills as well as a willingness to learn are all good talents to have. Training is provided on t…

Skills: Driving, Customer Service, Willingness To Learn

Domino's logoDomino's

Delivery Driver(01986) - 1701 woodland Ave

Duluth, Minnesota, United States · On-site

Entry level$1.3B raised

Job Description Team oriented person who meets the driving standards as set forth my Domino's. Friendly and outgoing person who will interact with the customers and community and likes to have fun. Additional job tasks w…

Skills: Driving, Customer Service, Order Taking, Food Preparation, Cleaning

Office Depot logoOffice Depot

Retail Part Time Team Lead

Duluth, Minnesota, United States · On-site

$17/hr–$19/hr

Mid level$350M raised

At Office Depot, the Retail Team Lead is a part-time role providing “total solutions” to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build a…

Skills: Advanced Selling Skills, Customer Focus, Verbal Communication, Written Communication, Interpersonal Skills

DBS Repair logoDBS Repair

Duluth Outside Sales Representative

Duluth, Minnesota, United States · On-site

$80k–$150k/yr

Entry level

Description Outside Sales Representative | $80K–$150K+ | No Cold Calling | Paid Training Duluth & Surrounding Areas Ready to Build a Six-Figure Career? Do you enjoy meeting new people? Are you confident, competitive, and…

Skills: Face-to-face communication, Relationship building, Problem solving, Sales process, Customer experience

Securitas Group logoSecuritas Group

Mobile Security Officer

Duluth, Minnesota, United States · On-site

Entry level$4.8B raised

Mobile Security Officer - Full Time Primary Locations: Duluth, MN & Superior, WI Wage: $20.50/HR Schedule : Wed - Fri: 1900 - 0600 Securitas plays an essential role for our clients and in society. The Mobile Security Off…

Skills: Patrolling, Vehicle Operation, Customer Service, Team Leadership, Emergency Response

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Showing 1–20 of 329

ConnectAbility of MN logo

Service Coordinator - Chore

ConnectAbility of MN

Duluth, Minnesota, United States • On-site

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Entry level

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  • Full-time
  • high school
  • Medical insurance, Dental insurance, Vision insurance, 401(k) retirement plan with company match, 15 paid holidays, Vacation time
  • Posted 1h ago
  • ~40 hrs/week

Responsibilities

The Service Coordinator manages the authorization and delivery of chore services for clients in compliance with Minnesota DHS waiver requirements. This includes coordinating with vendors, maintaining accurate records in Salesforce, and serving as the primary contact for case managers and clients.

Requirements

A high school diploma or equivalent is required, along with strong communication skills and the ability to manage multiple priorities. Experience in human services or familiarity with Minnesota Medicaid waivers is preferred.

Full job description

Description

The Service Coordinator plays a key role in ensuring individuals receive authorized services smoothly, respectfully, and in compliance with Minnesota DHS waiver requirements. Serving as the primary point of contact for case managers, clients, and vendors (as applicable), this role relies heavily on clear communication, relationship-building, and problem-solving to coordinate referred services based on approved Service Agreements. Service Coordinators are expected to interact with empathy, professionalism, and sound judgment while navigating complex or sensitive situations. This role manages assigned cases or shared service queues, maintains accurate records in Salesforce, monitors service status and thresholds, and collaborates closely with internal teams to support consistent, compliant service delivery.

Responsibilities:

Chore Services

Service Coordination & Compliance

  • Coordinate services that have been referred and authorized through approved Service Agreements.
  • Interpret Service Agreements to start, stop, adjust, or hold services in compliance with DHS waiver rules.
  • Monitor service status and thresholds and communicate changes to case managers, clients, and vendors as appropriate.
  • Ensure services are delivered in alignment with authorization, timelines, and compliance requirements.
  • Collaborate with Billing to support resolution of denied claims when corrections are needed by case managers or service documentation.
  • Support accurate billing by ensuring services align with authorizations.

Relationship Management & Communication

  • Serve as the primary point of contact for case managers, clients, and vendors (program dependent).
  • Communicate clearly and professionally via phone, email, and documentation.
  • Relay information accurately and make informed coordination decisions based on waiver rules and internal guidance.
  • Escalate complex or sensitive situations to Managers as appropriate.

Systems & Documentation

  • Maintain accurate and up-to-date client records in Salesforce.
  • Enter, update, and track service-related information consistently.
  • Run routine reports to support coordination and oversight.

Department Specific Responsibilities:

Chore Service Coordination

  • Coordinate chore services for assigned client caseloads based on approved Service Agreements.
  • Work with vendors to obtain quotes and coordinate services that align with client needs and authorized budgets.
  • Communicate service schedules, changes, and holds to vendors, clients, and case managers.
  • Maintain consistent oversight of assigned cases and service timelines.
  • Identify and initiate onboarding of chore vendors as needed.
  • Maintain vendor relationships to support consistent service delivery.
  • Ensure services meet authorization, compliance, and documentation requirements.

Other Duties as Assigned

  • Perform other duties as assigned to support organizational needs.

Benefits:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • 15 paid holidays (13 set holidays and 2 floating holidays)
  • Vacation time accrued at 12 days per year
  • 16 Hours of paid Volunteer Time annually
  • Minnesota Earned Sick and Safe Time (ESST), in accordance with state requirements
  • Minnesota Paid Family & Medical Leave (PFML), in accordance with state requirements
  • Consistent weekday schedule
  • Opportunities for professional growth and development
  • Purpose-driven work supporting individuals and families in our community

Requirements

Required:

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Ability to manage multiple tasks, deadlines, and priorities in a fast-paced environment.
  • Ability to interpret Service Agreements and follow DHS waiver rules.
  • Comfort working in systems such as Salesforce, Excel, and SharePoint (training provided).
  • Strong attention to detail and documentation accuracy.
  • Ability to work independently while collaborating with internal teams.
  • Must pass a background check.

Preferred:

  • Experience in service coordination, case management support, or human services.
  • Familiarity with Minnesota Medicaid waivers or government-funded programs.
  • Salesforce experience.
  • Other Requirements:
  • High level of integrity, discretion, and professionalism.
  • Ability to manage multiple priorities, meet deadlines, and adapt to evolving organizational needs.

Other Requirements:

  • High level of integrity, discretion, and professionalism.
  • Ability to manage multiple priorities, meet deadlines, and adapt to evolving organizational needs.

Related keywords

SalesforceExcelSharePointMinnesota DHSMedicaid WaiversService AgreementsCase ManagementHuman ServicesVendor CoordinationComplianceBilling ResolutionClient RecordsChore Services

About ConnectAbility of MN

LinkedInVisit site

Accessibility Services | Communication Services | Services Coordination

Industry
Non-profit Organizations
Company size
11-50 employees
Founded
1954
Headquarters
Waite Park, Minnesota
LinkedIn followers
522

ConnectAbility of MN Inclusive Community | All Disabilities | Assistive Technology | Empowerment ConnectAbility of MN Partners to provide integrated services & programs to empower people with physical or invisible barriers to achieve their potential. We provide home modifications and assistive technology so people can live at home, age in place, and live their best life. Since 1954, our organization has been serving our community by empowering people to live their best lives. ConnectAbility of MN serves all ages of people living with a disability. ConnectAbility of MN may enable a Senior with dementia to stay safely in their home instead of a care facility, help a Veteran return to work by automating a home office, advocate for children in schools and empower adolescents as they transition to adulthood to be self advocates. Disabilities, both invisible and physical, affect everyone in the community. ConnectAbility of MN is passionate about equal rights for all, especially those who are meeting the challenges of living with a disability in Minnesota. ConnectAbility of MN collaborates with existing partners in a deliberate effort to avoid duplication of services wherever possible. This approach supports businesses while utilizing existing resources in each community we serve.

Offices: 2901 3rd Street South, Waite Park, Minnesota 56387, US

cerebral palsydisabilityassistive technologyAccessible HousingHousingContractorDevelopmental DisabilityRemodelingAccessibilityDisability Services
View all jobs at ConnectAbility of MN

Frequently asked questions

How many Customer Service & Support jobs are open in Duluth, MN right now?

There are currently 329 open customer service & support positions in Duluth, MN listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Duluth, MN?

Companies currently hiring include Essentia Health, Domino's, Bagel Brands, Bass Pro Shops, Baseline Fitness, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Duluth, MN?

Yes — 17 of the 329 open customer service & support positions offer remote or hybrid work (11 remote, 6 hybrid).

How do I apply for Customer Service & Support jobs in Duluth, MN?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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