At Summit Orthopedics, we recognize the impact each member of the Summit Family has on one another and on our patients every day. Join a patient-first environment where our values — Better together, Own it, Nimble,…
At Summit Orthopedics, we recognize the impact each member of the Summit Family has on one another and on our patients every day. Join a patient-first environment where our values — Better together, Own it, Nimble,…
Skills: Patient Registration, Medical Scheduling, Insurance Verification, Customer Service, Revenue Cycle Support
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$18/hr–$23/hr
Full-time
Medical insurance, Dental insurance, Vision insurance, Disability insurance, Life insurance, Paid time off
Posted 3h ago
~40 hrs/week
Responsibilities
The specialist manages initial patient access, including greeting, registering, and verifying medical and demographic information for clinic and urgent care patients. They are also responsible for scheduling follow-up appointments and providing administrative support to the revenue cycle teams.
Requirements
Candidates must be able to accurately perform registration and scheduling standards while providing excellent customer service. Flexibility to work a specific early morning shift and float between different clinic locations is required.
Full job description
At Summit Orthopedics, we recognize the impact each member of the Summit Family has on one another and on our patients every day. Join a patient-first environment where our values — Better together, Own it, Nimble, Excellence, and Service — are lived down to our BONES. At Summit, team members feel respected, valued, and connected to meaningful work, contributing to a collaborative, community-centered culture built on mutual respect and enjoyment.
The Clinic Patient Registration Specialist provides initial access for all clinic and Orthopedic Urgent Care patients including responsibility for greeting, registering, verifying medical and demographic information, scheduling follow up appointments, and notifying clinical team of patient arrival. This role also is responsible to provide general support and assistance to patients, teams and perform various administrative activities needed by our Revenue Cycle teams. This role is direct patient facing and requires excellence in providing customer and quality service.
This is a full-time position based at our Eagan campus. Monday - Friday schedule of 5:30 AM - 2:00 PM (subject to change). Must be flexible to float to other Summit locations as needed.
Primary Duties:
Complete all aspects of Registration and Scheduling Standards efficiently and accurately to include register & schedule patients by collecting needed medical and demographic information; collect, apply and reconcile co-pays and payments; obtain and accurately enter Insurance information; follow all insurance and scheduling protocols to assure accurate and compliant billing; Coordinate interpreters and QRCs, as needed.
Prepare next day patient charts for teams; distribute couriered mail, postal mail and faxes
Communicate with teams/providers, as necessary, to provide a seamless and positive experience for the patient
Manage and coordinate patient pick up items including records and medical imaging CD’s, while obtaining proper authorization and documentation.
Assist with rescheduling patients when providers schedules change
Responsible for ensuring the patient lobby is accessible, neat and orderly
Performs various administrative duties and other duties, as needed and assigned
Provide excellent customer service to all patients, teams, providers and staff by being attentive, respectful and helpful
Summit's hiring range for this position is $18.76 to $23.45 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1200+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
Summit Orthopedics is your expert partner in leading a healthy, active lifestyle. From expert orthopedic care to community classes and online resources, we’re providing the tools you’ll need to continue to be healthy and active. From evaluation and diagnosis to prevention, treatment and rehabilitation, Summit provides a range of conservative and progressive care options for bone, tendon, ligament, muscle and joint conditions. We have more than 150 physicians, physician assistants, physical and hand therapists, and medical professionals across 30 Twin Cities locations.
About Summit Orthopedics
Summit Orthopedics was founded on our vision to bring comprehensive orthopedic care to our Twin Cities community. Our history as a group of physicians grounded in orthopedic expertise is one story, but we believe our story is most meaningful in the context of your stories. The care we provide matters most when we can come alongside you to help you reach your goals.
At Summit, we are dedicated to the ways our intersecting stories improve your health. The story of Summit Orthopedics is a story of medical innovation, quality of care, and commitment to exceed your expectations. The best part of our story is the way we help you realize your story of a healthier and more active self.
Careers Information
Patients are our first priority, but when it comes to your career, Summit Orthopedics knows how to take care of you, too. At Summit we are committed to helping our employees grow by providing them with all of the resources and support they need to thrive. That's why we have such a great reputation in the Twin Cities' East Metro area of Minnesota.
Our careers offer physicians, nurses, physician assistants, therapists, clinic support and business services staff the opportunity to succeed at Summit Orthopedics. summitortho.com/careers
Offices: 710 Commerce Drive, Suite 200, Woodbury, MN 55125, US
How many Customer Service & Support jobs are open in Eagan, MN right now?
There are currently 308 open customer service & support positions in Eagan, MN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Eagan, MN?
Companies currently hiring include Baseline Fitness, Bagel Brands, Kwik Trip, Inc., PETCO Animal Supplies Stores, Inc., Cintas, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Eagan, MN?
Yes — 20 of the 308 open customer service & support positions offer remote or hybrid work (7 remote, 13 hybrid).
How do I apply for Customer Service & Support jobs in Eagan, MN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.