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Other
Posted 1d ago
Apply by Jul 15
~32 hrs/week
Responsibilities
Responsible for driving new member sales and ensuring a positive member experience through front desk management. Duties include handling inquiries, conducting tours, and maintaining club cleanliness.
Requirements
Requires strong customer service skills and basic computer proficiency. Candidates must be physically able to stand for most of the shift and lift up to 50 lbs.
Responsible for new member sales and a positive member experience
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience Handle all front desk related takes, info calls, checking members in, signing up new members, taking potential members on tours, have the ability to handle any changes need to be made to a members account Facilitate member services issues and question and forward to Club Manager/Assistant manager as needed Help maintain the neatness/cleanliness of the club
Shift Expectations (4 8 hour shifts)
1 hour (minimum): Deep cleaning 1 hour (minimum): Continued Training Full Shift: see Essential Duties and Responsibilities
QualificationsEssential Behavior Requirements
Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Minimum Qualifications
Strong customer service skills Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift up to 50 lbs less than 30% of the time
Tons of equipment. Unlimited fitness training. Super friendly staff & the home of the Judgement Free Zone.
Industry
Wellness and Fitness Services
Company size
1,001-5,000 employees
Founded
2009
Headquarters
Fargo, ND
LinkedIn followers
3,886
Originally started in 2009, we are a Planet Fitness franchisee group that operates 129 clubs throughout North Dakota, South Dakota, Minnesota, Iowa, Illinois, Nebraska, Colorado, Wisconsin, Louisiana and California.
Offices: 3475 56th St S, Suite 200, Fargo, ND 58104, US · 4900 County Road 101, Minnetonka, Minnesota 55345, US
Tons of equipment. Unlimited fitness training. Super friendly staff & the home of the Judgement Free Zone.
Industry
Wellness and Fitness Services
Company size
1,001-5,000 employees
Founded
2009
Headquarters
Fargo, ND
LinkedIn followers
3,886
Originally started in 2009, we are a Planet Fitness franchisee group that operates 129 clubs throughout North Dakota, South Dakota, Minnesota, Iowa, Illinois, Nebraska, Colorado, Wisconsin, Louisiana and California.
Offices: 3475 56th St S, Suite 200, Fargo, ND 58104, US · 4900 County Road 101, Minnetonka, Minnesota 55345, US