Benefits: Free uniforms Training & development Employee discounts Flexible schedule Free food & snacks Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Ex…
Skills: Customer service, Communication, Active listening, Problem solving, Diplomacy
Benefits: Health insurance Opportunity for advancement Vision insurance Dental insurance Employee discounts Flexible schedule Job Title: Club Manager Reports to: District Manager Status: Full Time/Supervisor/Exempt/Non-E…
Skills: Team management, Customer service, Staff training, Scheduling, Inventory management
Denham Springs, Louisiana, United States · On-site
Mid level
Job DetailsJob Location: Denham Springs DS - Denham Springs, LA 70726Position Type: Full TimeJob Category: Customer ServiceJob Summary Responsible for assisting in the oversight of gym operations to ensure positive membe…
Skills: Customer Service, Leadership, Staff Training, Team Management, Communication
Denham Springs, Louisiana, United States · On-site
Entry level
Job DetailsJob Location: Denham Springs DS - Denham Springs, LA 70726Position Type: Full TimeJob Category: ManagementJob Summary Responsible for assisting in the oversight of gym operations to ensure positive member expe…
Skills: Customer Service, Leadership, Staff Training, Recruiting, Communication
Denham Springs, Louisiana, United States · On-site
Entry level
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Job DetailsJob Location: Plank Rd PR - Baton Rouge, LA 70805Position Type: Full TimeJob Category: ManagementJob Summary Responsible for assisting in the oversight of gym operations to ensure positive member experience wi…
Skills: Customer Service, Leadership, Communication, Organizational Skills, Team Management
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Job DetailsJob Location: Thibodaux TB - Thibodaux, LA 70301Position Type: Full TimeJob Category: Customer ServiceJob Summary Responsible for assisting in the oversight of gym operations to ensure positive member experien…
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Job DetailsJob Location: Thibodaux TB - Thibodaux, LA 70301Position Type: Full-Time/Part-TimeJob Category: Customer ServiceJob Summary Responsible for new member sales and a positive member experience Essential Duties an…
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Skills: Customer Service, Communication, Active Listening, Problem Solving, Diplomacy
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Full-time
Free uniforms, Training & development, Employee discounts, Flexible schedule, Free food & snacks, Dollars for scholars program
Posted 7h ago
~40 hrs/week
Responsibilities
The employee is responsible for new member sales and providing a positive experience for members and guests. Duties include handling front desk tasks, answering phones, assisting with check-ins, and maintaining club cleanliness.
Requirements
Candidates must possess honesty, a strong work ethic, and basic computer proficiency. Excellent customer service and communication skills are required to interact effectively with members and staff.
Full job description
Benefits:
Free uniforms
Training & development
Employee discounts
Flexible schedule
Free food & snacks
Job Title: Customer Service Representative
Reports to: Club Manager
Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
Answering phone calls in a polite and friendly manner to assist with questions or concerns.
Taking info calls and tours
Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
· Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
· Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
· Honesty and good work ethic
· Strong customer service skills
· Basic computer proficiency
Physical Demands
· Standing and walking at least 75% of the shift
· Talking in person or on the phone at least 75% of the shift
· Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
· Dollars for Scholars Program
· Employee Appreciation Program
· Free Membership for self and one family member or friend
Tons of equipment. Unlimited fitness training. Super friendly staff & the home of the Judgement Free Zone.
Industry
Wellness and Fitness Services
Company size
1,001-5,000 employees
Founded
2009
Headquarters
Fargo, ND
LinkedIn followers
3,957
Originally started in 2009, we are a Planet Fitness franchisee group that operates 129 clubs throughout North Dakota, South Dakota, Minnesota, Iowa, Illinois, Nebraska, Colorado, Wisconsin, Louisiana and California.
Offices: 3475 56th St S, Suite 200, Fargo, ND 58104, US · 4900 County Road 101, Minnetonka, Minnesota 55345, US
Tons of equipment. Unlimited fitness training. Super friendly staff & the home of the Judgement Free Zone.
Industry
Wellness and Fitness Services
Company size
1,001-5,000 employees
Founded
2009
Headquarters
Fargo, ND
LinkedIn followers
3,957
Originally started in 2009, we are a Planet Fitness franchisee group that operates 129 clubs throughout North Dakota, South Dakota, Minnesota, Iowa, Illinois, Nebraska, Colorado, Wisconsin, Louisiana and California.
Offices: 3475 56th St S, Suite 200, Fargo, ND 58104, US · 4900 County Road 101, Minnetonka, Minnesota 55345, US