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Full-time
Competitive Salary, Generous Product Discounts, Full Uniform Provided Twice Per Year, Access To Special Release Product, Birthday Leaves, Wellbeing Program And Tools
Posted 6h ago
Apply by Jul 7
~40 hrs/week
Responsibilities
Lead and coach a diverse team to deliver exceptional customer service and achieve sales targets. Focus on people development, performance management, and career planning to elevate the department.
Requirements
Requires previous retail leadership experience with a focus on service, sales, and consumer metrics. Candidates must possess strong communication skills and a passion for the Nike brand.
Full job description
Coach - Selling & Service
WHO WE ARE?
Nike isn’t just about outfitting athletes—it’s about pushing boundaries, chasing dreams, and redefining what’s possible. We seek bold thinkers, creators, and leaders who bring passion and energy to the game. At Nike Retail, you’re the face of the brand, delivering top-tier service and product expertise to a community that lives for sport and style. Ready to grow, innovate, and be part of something bigger? Let’s make it happen.
WHO ARE WE LOOKING FOR?
Are you a natural leader? Do you have experience coaching and inspiring large teams? Nike is on the lookout for a Coach - Service & Selling (2IC) to join ourBirkenhead Point store.
WHAT WILL YOU WORK ON?
Leading a team of employees, you'll be part of a diverse and inclusive team with opportunities for personal growth and professional development, all in a casual work environment where you can be your authentic self. And, with a generous employee discount and impressive benefits, we’re confident you’re going to love it here!
Reporting into the Assistant Head Coach (Service & Selling), you will:
Lead: ensure the team provide fantastic customer service!
Coach: provide leadership, people development and feedback to elevate your department, through training, performance management, as well as succession and career planning
Drive: assist the team to achieve targets and KPIs by unlocking their potential
Inspire: care about the team and, most importantly, have fun!
You’ll get to work with an amazing and supportive instore leadership team, from Head Coach to Athletes and anyone in-between!
WHAT YOU BRING:
We are wanting to speak with talented retail leaders that can head up our Service & Selling department. To be successful in this role, these are all the great things you can bring to Nike;
Your passion for the Nike brand
Your previous retail leadership experience, ideally focusing on service/sales, checkout, product and consumer metrics
Your exceptional written and verbal communication
Your time management skills
Your ability to think on the fly
WHAT’S IN IT FOR YOU?
At Nike we believe in human potential. We will invest in you as a Leader and focus on your development
Competitive salary and generous product discounts
Full uniform provided twice per year
Access to special release product
Birthday leaves
Wellbeing program and tools
Join Nike as the newest Coach - Selling & Service, where you'll work on a rotating roster and must be available to work weekends, evenings and holidays as needed. If you're passionate about retail and leading people, we’d love to hear from you!
NIKE, Inc. is a purpose driven company fueled by a shared commitment to move the world forward through the power of sport. Guided by our mission to bring inspiration and innovation to every athlete* in the world, we champion sport’s values of inclusion and diversity while pushing boundaries to shape the future.
At Nike, every teammate plays a role. We operate with an athlete’s mindset — working together, embracing our differences, and demanding more of ourselves and each other to drive collective success. Whether you’re building products, platforms, experiences or systems, your work contributes to something bigger: making athlete* dreams real.
Explore opportunities at nike.com/careers and join our Talent Community at https://nikeats.avature.net/niketalentcommunity.
*If you have a body, you are an athlete.
Offices: One Bowerman Drive, Beaverton, OR 97005, US · 855 Sixth Ave., New York , New York 10001, US · Colosseum 1, 1213 NL, Hilversum , The Netherlands 00000, NL
NIKE, Inc. is a purpose driven company fueled by a shared commitment to move the world forward through the power of sport. Guided by our mission to bring inspiration and innovation to every athlete* in the world, we champion sport’s values of inclusion and diversity while pushing boundaries to shape the future.
At Nike, every teammate plays a role. We operate with an athlete’s mindset — working together, embracing our differences, and demanding more of ourselves and each other to drive collective success. Whether you’re building products, platforms, experiences or systems, your work contributes to something bigger: making athlete* dreams real.
Explore opportunities at nike.com/careers and join our Talent Community at https://nikeats.avature.net/niketalentcommunity.
*If you have a body, you are an athlete.
Offices: One Bowerman Drive, Beaverton, OR 97005, US · 855 Sixth Ave., New York , New York 10001, US · Colosseum 1, 1213 NL, Hilversum , The Netherlands 00000, NL