London, England, United Kingdom · On-site
Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make…
Skills: Customer Service, Air Freight, Logistics, Data Entry, Invoicing
Vecsés, Central Hungary, Hungary · Hybrid
$800k–$900k/mo
Cég leírása Törődünk a kollégáinkkal – ők pedig az ügyfeleinkkel! Légy egy globális közösség tagja! A nemzetközi logisztikai iparág a globális kereskedelem egyik nélkülözhetetlen eleme; mi tartjuk mozgásban a világot. A …
Skills: Logistics sales, Customer acquisition, Relationship management, Problem solving, Communication
Raunheim, Hesse, Germany · Hybrid
$45k–$55k/yr
Unternehmensbeschreibung Expeditors - “We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Mitbegründer ----- Wen suchen wir?: Wir verstärken unser Team weiter und suchen: Lohn…
Skills: Payroll accounting, Tax law, Social security law, Excel, Pivot tables
Raunheim, Hesse, Germany · Hybrid
$45k–$55k/yr
Unternehmensbeschreibung Expeditors - “We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Mitbegründer ----- Wen suchen wir?: Wir verstärken unser Team weiter und suchen: Lohn…
Skills: Payroll accounting, Tax law, Social security law, Excel, Pivot tables
Raunheim, Hesse, Germany · Hybrid
$45k–$53k/yr
Unternehmensbeschreibung Expeditors - “We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Mitbegründer ----- Wen suchen wir?: Wir verstärken unser Team weiter und suchen: Lohn…
Skills: Payroll accounting, Tax law, Social security law, Excel, Pivot tables
Cairo, Cairo, Egypt · On-site
Company Description "We're not in the shipping business; we're in the information business." – Peter Rose, Expeditors Founder. With over 18,000 trained professionals across 350+ locations worldwide, Expeditors delivers l…
Skills: Ocean freight pricing, Logistics, Freight forwarding, Carrier management, Market analysis
Hazelwood, Missouri, United States · On-site
Company Description Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global t…
Skills: Customs brokerage, Customs legislation, Classification, Valuation, Origin
Guadalajara, Jalisco, Mexico · On-site
Company Description Expeditors is a global leader in logistics, providing seamless supply chain solutions to meet the complex demands of international trade. Headquartered in Seattle, Washington, we operate in over 350 l…
Skills: Customs brokerage, Customer service, Data entry, Logistics, Import documentation
Nogales, Arizona, United States · On-site
Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make…
Skills: Customs brokerage, Customs legislation, Classification, Valuation, Origin
Seattle, Washington, United States · On-site
$140k–$160k/yr
Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make…
Skills: Commercial Contracting, Government Contracts, Privacy Law, Data Protection, Corporate Governance
Seattle, Washington, United States · On-site
$140k–$160k/yr
Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make…
Skills: Commercial Contracting, Privacy Law, Government Contracting, Corporate Governance, Legal Research
Manzanillo, Colima, Mexico · On-site
Company Description Expeditors is a global leader in logistics, providing seamless supply chain solutions to meet the complex demands of international trade. Headquartered in Seattle, Washington, we operate in over 350 l…
Skills: Customs clearance, Logistics operations, Documentation management, Customer service, Time management
Guadalajara, Jalisco, Mexico · On-site
Company Description Expeditors is a global leader in logistics, providing seamless supply chain solutions to meet the complex demands of international trade. Headquartered in Seattle, Washington, we operate in over 350 l…
Skills: Customer service, Air export, Logistics, Data entry, Billing
Seattle, Washington, United States · On-site
$140k–$160k/yr
Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make…
Skills: Commercial Contracting, Privacy Law, Government Contracting, Corporate Governance, Legal Research
Guadalajara, Jalisco, Mexico · On-site
Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find profe…
Skills: Customer service, Customs brokerage, Data entry, Logistics, Import and export documentation
Guadalajara, Jalisco, Mexico · On-site
Company Description Expeditors is a global leader in logistics, providing seamless supply chain solutions to meet the complex demands of international trade. Headquartered in Seattle, Washington, we operate in over 350 l…
Skills: Customs clearance, Logistics operations, Inventory inspection, Documentation management, Customer service
Moon Township, Pennsylvania, United States · On-site
Company Description Join a global community that keeps the world moving. The international logistics industry is a critical component of global trade, and at Expeditors, we play a key role in keeping it moving. As a glob…
Skills: Customer Service, Data Entry, Customs Procedures, Logistics, Supply Chain Management
Moon Township, Pennsylvania, United States · On-site
Company Description Join a global community that keeps the world moving. The international logistics industry is a critical component of global trade, and at Expeditors, we play a key role in keeping it moving. As a glob…
Skills: Customer Service, Data Entry, Customs Procedures, Logistics, Supply Chain Management
Melrose Park, Illinois, United States · On-site
$20/hr–$28/hr
Company Description Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global t…
Skills: Warehouse Management Systems, Logistics Operations, Load Utilization, Cargo Integrity, Documentation Management
Melrose Park, Illinois, United States · On-site
$20/hr–$28/hr
Company Description Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global t…
Skills: Warehouse Management, Logistics Operations, Cargo Integrity, Load Utilization, Documentation Management
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Ensure the timely and accurate movement of freight while providing exceptional customer service to shippers and overseas offices. Manage daily shipments, handle documentation, and perform accurate data entry and invoicing according to company procedures.
Requires at least 6 months of customer service experience and good computer skills in MS Excel and Word. Previous experience in the healthcare industry is preferred, and candidates must have the right to work in the UK.
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Ensure timely and accurate movement of freight and information, while providing exceptional customer service.
Previous Air Freight knowledge is not essential but 6 Months+ customer service experience is desirable.
Air Export Job-Specific Tasks and Duties
• Exceptional Customer Service: Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers.
• Job Execution: Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.
• Reliability: Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.
• Collaboration: Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.
• Communication: Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.
• Culture: Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
• Personal Growth and Development: Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.
Product Agent Core Competencies
• Timely and Accurate Shipment Processing :Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures.
• Timely and Accurate Data Entry: Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution.
• Timely and Accurate Billing and Accounting :Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company.
Expeditors offers excellent benefits
Must have the Right to work in the UK
You’d be surprised how far we’ll go for you.
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
Offices: 3545 Factoria Blvd SE, Bellevue, Washington 98006, US · 1 Ascot Road, Middlesex, England TW14-8QH, GB · Cargo Mega Terminal Building, Office 5097, Dubai, Cargo Village P.O.Box: 60844, AE · 61 Alps Ave, Singapore, 49, SG · No. 1, Lane 128, Linhong Road, Shanghai, Changning District 200335, CN
You’d be surprised how far we’ll go for you.
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
Offices: 3545 Factoria Blvd SE, Bellevue, Washington 98006, US · 1 Ascot Road, Middlesex, England TW14-8QH, GB · Cargo Mega Terminal Building, Office 5097, Dubai, Cargo Village P.O.Box: 60844, AE · 61 Alps Ave, Singapore, 49, SG · No. 1, Lane 128, Linhong Road, Shanghai, Changning District 200335, CN
