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Dispatch Customer Service Coordinator - Final Mile Delivery
Edison, New Jersey, United States · On-site
Mid level
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Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: About Ryder For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and su…
Skills: Customer service, Route planning, Logistics, Problem solving, Analytical skills
The Senior Manager Logistics provides leadership for the Distribution Center and supervisors to ensure efficient warehousing and transportation solutions. They are responsible for strategic operational planning, maintaining customer satisfaction, and managing team performance and safety.
Requirements
Candidates must have at least five years of relevant experience in supply chain or logistics and five years of experience managing direct reports. A high school diploma or GED is required, while a bachelor's degree in a related field is preferred.
Full job description
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Job Description:
Job Description
We are immediately hiring a Senior Logistics Manager for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.
Pay Type: Exempt / Salary paid Twice per Month
Annual Salary Pay: up to $85,000 - $95,000 per year based on experience
Annual Bonus Percentage: up to 10% of salary per year
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Here are a few of the many benefits when working with us:
Medical, Dental, Vision Benefits start at 30 Days
401 (K) Savings Plan with a company match
Discounted employee stock purchase options
Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
All major holidays paid and Paid time off within your first year
Up to 12 weeks paid maternity leave
Summary The Senior Manager Logistics provides leadership for the Distribution Center and supervisors, who are directly responsible for turn key warehousing and transportation solutions. The incumbent will have and maintain high level interface directly with the customer on a regular basis.
Essential Functions
Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction.
Strategic operational planning and execution for the operation.
Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.
Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s).
Maintain open and effective communications within the work group(s) and with other work groups within the organization. Review data, identify and implement necessary actions as required.
May manage the profit and loss statements based on the complexity and scope of the organization.
Lead a proactive safety program within the work group(s) consistent with company policy in order to provide a safe and secure work environment. Instruct and enforce location safety management plans, training and processes. Monitor the maintenance of equipment for assigned work group(s) by using checklists and observations as required.
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Excellent problem solving skills
Excellent oral and written communication skills with demonstrated leadership capabilities
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Strong organization, analytical, and computer skills
Ability to create and develop an inclusive and engaged work environment
Ability to effectively manage Profit & Loss statements may be necessary depending on the complexity and scope of the operation(preferred)
Capable of multi-tasking, highly organized with excellent time management skills
Detail oriented with excellent follow-up practices
Qualifications
H.S. diploma/GED required
Bachelor's degree in Business, Logistics, Supply Chain preferred
Master's degree in Business, Logistics, Transportation or related field preferred
Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
Five (5) years or more managing, leading and developing direct reports required
Three (3) years or more Profit & Loss responsibility preferred
One (1) year or more customer interaction preferred
Job Category
Logistics
Our Culture & Commitment:
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
85000
Maximum Pay Range:
95000
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
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Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Headquarters
Miami, FL
LinkedIn followers
47,009
Ryder is a FORTUNE 500® commercial fleet management, dedicated transportation, and supply chain solutions company. Ryder’s stock (NYSE:R) is a component of the Dow Jones Transportation Average and the Standard & Poor’s 500 Index. Ryder has been named among FORTUNE’s World’s Most Admired Companies, and has been recognized for its industry-leading practices in third-party logistics, environmentally-friendly fleet and supply chain solutions, and world-class safety and security programs. The Company is a proud member of the American Red Cross Disaster Responder Program, supporting national and local disaster preparedness and response efforts. For more information, visit www.ryder.com, and follow us on our Online Newsroom, Facebook, Twitter, Google+, and YouTube.
Offices: 11690 Northwest 105th Street, Miami, FL 33178, US · 13599 Park Vista Blvd, Fort Worth, TX 76177, US · 39550 W 13 Mile Road, Novi, MI 48377, US · 6000 Windward Pkwy, #2370, Alpharetta, GA 30005, US
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Headquarters
Miami, FL
LinkedIn followers
47,009
Ryder is a FORTUNE 500® commercial fleet management, dedicated transportation, and supply chain solutions company. Ryder’s stock (NYSE:R) is a component of the Dow Jones Transportation Average and the Standard & Poor’s 500 Index. Ryder has been named among FORTUNE’s World’s Most Admired Companies, and has been recognized for its industry-leading practices in third-party logistics, environmentally-friendly fleet and supply chain solutions, and world-class safety and security programs. The Company is a proud member of the American Red Cross Disaster Responder Program, supporting national and local disaster preparedness and response efforts. For more information, visit www.ryder.com, and follow us on our Online Newsroom, Facebook, Twitter, Google+, and YouTube.
Offices: 11690 Northwest 105th Street, Miami, FL 33178, US · 13599 Park Vista Blvd, Fort Worth, TX 76177, US · 39550 W 13 Mile Road, Novi, MI 48377, US · 6000 Windward Pkwy, #2370, Alpharetta, GA 30005, US