Eagan, Minnesota, United States · On-site
Description THE POSITION Under the direction of the Senior Account Manager, this role will be the main point of contact for our clients that are primarily Truckload shippers. This position will be responsible for communi…
Skills: Account Management, Customer Relationship Management, Problem Solving, Critical Thinking, Transportation Management Software
Eagan, Minnesota, United States · On-site
$13/hr–$16/hr
Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engag…
Skills: Customer Service, Food Preparation, Sanitation Procedures, Inventory Management, Cash Handling
Eagan, Minnesota, United States · On-site
$13/hr–$16/hr
Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engag…
Skills: Cash Handling, Customer Service, Cash Register Operation, Inventory Replenishment, Arithmetic Calculations
Eagan, Minnesota, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Access Control, Customer Service, Emergency Response, Security Patrols, Credential Verification
Eagan, Minnesota, United States · On-site
Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: Summary At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As a Customer Service Coord…
Skills: Customer Relationship Management, Issue Resolution, Problem Solving, Time Management, Verbal Communication
Eagan, Minnesota, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Access Control, Customer Service, Security Patrols, Emergency Response, Visitor Management
Eagan, Minnesota, United States · On-site
$15/hr–$15/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Processing, Communication
Eagan, Minnesota, United States · On-site
$24/hr–$30/hr
Base Salary RangeUSD $24.90 - USD $30.14 /Hr. Join Mariner Finance! Base + Incentive: This role is eligible for a competitive quarterly incentive based on individual and company performance. The base salary offered withi…
Skills: Loan Underwriting, Credit Analysis, Financial Statement Review, Risk Mitigation, Customer Service
Eagan, Minnesota, United States · On-site
$17/hr–$17/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer service, Leadership, Coaching, Problem solving, Multi-tasking
Eagan, Minnesota, United States · On-site
POSITION SUMMARY: The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant. PRIMARY ACCOUNTABILITIES: * Oversees food preparation, ensuring compliance with health, safety, …
Skills: Supervisory Skills, Leadership, Customer Service, Time Management, Organizational Skills
Eagan, Minnesota, United States · On-site
OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, …
Skills: Sales, Cosmetics Artistry, Customer Relationship Management, Interpersonal Communication, Product Demonstrations
Eagan, Minnesota, United States · Hybrid
$25/hr–$30/hr
EcoWater Systems LLC As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re commi…
Skills: Technical Support, Troubleshooting, Product Sizing, Customer Focus, Communication
Eagan, Minnesota, United States · On-site
Lace Up as a Nike Retail Associate As a Nike Retail Associate, you bring the “Just Do It” mindset to life. You serve like a pro to help our consumers discover the product that inspires them - from living rooms to locker …
Skills: Customer Service, Product Knowledge, Sales, Communication, Reliability
Eagan, Minnesota, United States · On-site
$15/hr–$18/hr
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
Skills: Customer Service, Animal Care, Communication Skills, Teamwork, Driving
Eagan, Minnesota, United States · On-site
$11/hr–$20/hr
Compensation Pay Range: $11.13 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Customer Service, Cash Handling, Automotive Parts Knowledge, Multitasking, Inventory Management
Eagan, Minnesota, United States · On-site
$58k–$68k/yr
Resumen En Noodles & Company, nuestra misión es nutrir e inspirar a cada miembro del equipo, cada cliente y cada comunidad a la que servimos. Estamos contratando a un Gerente General para liderar, guiar y trabajar junto …
Skills: Restaurant Management, Team Leadership, P&L Management, Conflict Resolution, Recruiting
Eagan, Minnesota, United States · On-site
WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everythi…
Skills: Team Leadership, Visual Merchandising, Inventory Management, Operations Management, Sales Management
Eagan, Minnesota, United States · On-site
$11/hr–$20/hr
Compensation Pay Range: $11.13 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Customer Service, Retail Sales, Store Operations, Shift Management, Inventory Management
Eagan, Minnesota, United States · On-site
The Role We are looking for a Delivery Driver who will be responsible for delivering cannabis products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaini…
Skills: Customer Service, Professional Driving, Vehicle Maintenance, POS Systems, Cannabis Regulations
Eagan, Minnesota, United States · Remote OK
$17/hr–$29/hr
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizi…
Skills: Loan Processing, Credit Analysis, Customer Service, Appointment Setting, Microsoft Office Suite
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The Account Manager serves as the primary contact for truckload shippers, managing the end-to-end execution of customer orders and shipments. They are responsible for retaining and growing customer accounts through operational excellence, KPI monitoring, and effective issue resolution.
A bachelor's degree is preferred, though equivalent experience may be substituted. Candidates should possess strong critical thinking and communication skills, with a preference for experience in transportation and Mercury Gate software.
Description
Under the direction of the Senior Account Manager, this role will be the main point of contact for our clients that are primarily Truckload shippers. This position will be responsible for communicating with our clients, shippers, receivers, along with the cross functional teams that execute operations. The review and processing of customer orders and complete execution for all shipments to our customer’s satisfaction. The Account Manager is responsible for retaining, growing, and leading with operational excellence to their assigned customers.
· Customer Relationship – Become an influential partner to your customer base by expanding your portfolio. It is imperative to farm our business and become stickier with your customers.
· Customer Issue Resolution – Oversee, engage, and interact toward daily account success.
· Internal Relationships – Build strong partnerships with internal pillars and their leaders who interact with your accounts.
· Strategy – Measuring KPI & financial success. Customer facing reporting, business reviews, strategic account plans, billing & accounting issues, contractual and spot pricing strategies.
· After Hours – Adhoc exception management outside of standard business hours.
· Freight Claims – Leverage internal Evans resources to process claims on behalf of our customers
· Build strong relationships with customers and internal partners
· Execute day-to-day transportation needs
· Accepting loads, building loads, and scheduling appointments for our customers shipments. You will be responsible for understanding how our customers send us loads, acknowledging with the customer when received, and lastly building them accurately.
· Portal updates are mission critical for several our customers. You will learn how to provide true transparency to our customers on the status of their loads. This will require you to learn how to navigate through different customer portals and learn what they are expecting from us.
· Identify issues, utilize resources to determine the best course of action, and implement solutions
· Respond to customer inquiries and provide updates in a timely manner
· Understand customer/carrier rating to properly provide quotes to customers based on specific freight criteria
· Manage Customer bid boards and portals
· Understand customer processes and identify areas for improvement
· Respond to customer inquiries and provide updates in a timely manner
· Understand customer/carrier rating to properly provide quotes to customers based on specific freight criteria
· Maintain daily reporting schedule utilizing internal systems
· Generate and maintain up-to-date and accurate customer records and shipment documentation
· Effectively communicate necessary changes or adaptations important to the customer shipments in a timely manner
· Process all inbound, outbound and return shipments using TMS (Mercury Gate) software and other tools for accurate and timely delivery
· Adhere to Evans’ Five Guiding Principles, all departmental and company procedures, policies and handbooks
· Involve the Senior Account Manager when needed for significant problem resolution, complex solutions, group conference calls, or other items needing escalation.
· Perform all other duties as assigned including After Hours coverage
Requirements
QUALIFICATIONS AND REQUIREMENTS
· Bachelor’s Degree Preferred
· Additional years of education and experience may be substituted for each other, as determined by Management
· Excellent critical thinking and problem-solving skills
· Excellent communication skills
· Experience working in a Transportation Management Software (Mercury Gate) is preferred, but not required
· Transportation experience and working knowledge of industry preferred, but not required
· Elevated level of organizational skills and ability to multi-task
· Ability to read, write, type and speak English fluently is a requirement of this position
· PHYSICAL DEMANDS /WORK ENVIRONMENT
· While performing the duties of this job, the employee must be able to use a keyboard, calculator, and telephone. Frequent sitting, talking, hearing, and occasionally stand, stoop, kneel, lift (up to10 lbs.), and an ability to adjust vision for close vision work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Providing custom transportation and logistics solutions since 1985. #EvansExperience #EX
Founded in 1985, Evans Transportation is a full-service, third-party provider of custom logistics solutions for a diverse range of shippers across North America. For maximized agility, Evans is assetless and privately owned, fueled by unmatched technology and its uncommonly dedicated team. In an industry defined by volatility, Evans’ unwavering commitment to value provision facilitates an average customer retention rate of nine-plus years. Outsource your transportation management to Evans and unlock the information, cost-savings, and speed that you need to be the best in your class. Core Services Provided by Evans: - Leveraged Buying Power - Over 40 Years of Transportation Management - Diverse Market Experience - Best-In-Class Technology - Real-Time, End-To-End Visibility - Configurable IT Connectivity - Unmatched Customer Service Awards & Recognitions: -Milwaukee Business Journal #5 Fastest Growing Privately-held Firm -Milwaukee Journal Sentinel Top Workplace Award -Minneapolis Star Tribune Top 200 Workplace Award 2023 -Milwaukee Business Journal: Best Places to Work 2023 -Milwaukee Biz Times: Fastest Five Winner (Fastest Growing Privately-held Company in Southeastern Wisconsin) -ACG Wisconsin: Outstanding Corporate Growth 2023 -Inc. Magazine: Best in Business 2023 (Companies That Tap Profits to Make a Positive Impact) To discover how Evans will save you money on your supply chain, call 262-754-5716 or email [email protected].
Offices: 440 Wells Street, Suite 200, Delafield, Wisconsin 53018, US · 2020 Silver Bell Rd, Suite 36, Eagan, Minnesota 55122, US
There are currently 310 open customer service & support positions in Eagan, MN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Baseline Fitness, Bagel Brands, Kwik Trip, Inc., PETCO Animal Supplies Stores, Inc., Cintas, among others. Browse the listings above to see every active employer.
Yes — 20 of the 310 open customer service & support positions offer remote or hybrid work (7 remote, 13 hybrid).
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