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Part-time
high school
Posted 1d ago
~40 hrs/week
Responsibilities
The Shift Lead is responsible for overseeing restaurant operations, supervising staff, and ensuring company standards for quality, timeliness, and guest service are met. They also manage financial metrics, including sales, labor costs, and operating expenses, while fostering a positive team culture.
Requirements
Candidates must have a high school diploma, a valid driver's license, and at least 2 years of restaurant experience. Proficiency in food safety, sanitation, and effective communication is required, along with the ability to work a flexible schedule including nights, weekends, and holidays.
Full job description
The Shift Leader is responsible for assisting the management team in overseeing restaurant operations and personnel during an assigned shift. To ensure company's standards are met according to recipes, procedures, quality, timeliness and taking care of the guest.
PRIMARY ACCOUNTABILITIES:
Supervise employees during scheduled shifts.
Adhere to Company policies and procedures.
Responsible for keeping the restaurant clean and always maintained.
Guest resolution
Adhere to all Company standard operating procedures.
Builds morale through personal and professional growth. Mentors through the highest standards of service and systems. Creates a culture that inspires all staff to maintain the highest Guest value standards in the industry. Develops people through one-on-one development to support execution.
All products are made from scratch and served fresh starting with the best ingredients, proven recipes and addictive taste profiles. Understands and executes all menu items through standards to recipes. Has a deep understanding of cost control and product quality.
Create exceptional Guest service.
Achieves financial results through systems and standards.
Develops greater financial trends through business metrics, consistent focus on sales, COG, labor and total operating expenses.
COG, labor and total operating expenses.
Perform all duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES (Please indicate if required or preferred):
Education/Certifications:
High School diploma or equivalent is required.
Valid driver's license and car insurance is required.
Successful completion of required training and on-the-job checklists and required quizzes including annual re-certification.
NRA ServSafe food and alcohol certifications preferred.
Experience:
2 years of restaurant or equivalent experience is preferred.
Skills/Competencies:
Demonstrated time management and organizational skills required
Must be internally motivated and detail oriented with a passion for the Brand and for teaching others.
Ability to quickly grasp and retain new ideas and concepts and incorporate them into daily work activities is required.
Ability to effectively communicate to Team Members, Guests, Vendors, etc., is required.
Superior Guest service, communication and listening skills are required.
Must be flexible and adaptable to change.
Must be available to work a minimum of 3 shift leader shifts per period. Required to work a flexible schedule including days, nights, weekends and holidays.
Working knowledge of labor laws, health codes, safe food handling and sanitation, alcohol safety, safety and security systems and procedures, and computer operations preferred
BBQ Holdings, Inc. is a division of MTY Food Group owning and operating several restaurant brands.
Industry
Restaurants
Company size
1,001-5,000 employees
Founded
2019
Headquarters
Minnetonka, Minnesota
LinkedIn followers
2,369
BBQ Holdings is a division of MTY Food Group and operator of restaurant brands such as Famous Dave's, Village Inn, Granite City, Baker's Square, Barrio Queen, Sauce Pizza and Wine, and more.
Offices: 12701 Whitewater Dr, 100, Minnetonka, Minnesota 55343, US
BBQ Holdings, Inc. is a division of MTY Food Group owning and operating several restaurant brands.
Industry
Restaurants
Company size
1,001-5,000 employees
Founded
2019
Headquarters
Minnetonka, Minnesota
LinkedIn followers
2,369
BBQ Holdings is a division of MTY Food Group and operator of restaurant brands such as Famous Dave's, Village Inn, Granite City, Baker's Square, Barrio Queen, Sauce Pizza and Wine, and more.
Offices: 12701 Whitewater Dr, 100, Minnetonka, Minnesota 55343, US