Christchurch, Canterbury, New Zealand · On-site
Position Title: KFC Team Member Department: KFC Operations Prepared By: Human Resources Location: PURPOSE OF POSITION The Team Member is responsible and accountable for performing specific tasks and duties, as assigned, …
Skills: Customer service, Food preparation, Cash handling, Cleaning, Food safety
Melbourne, Victoria, Australia · On-site
At KFC, every Team Member plays an essential role in creating the legendary experience our customers know and love. Whether you're at the front, delivering exceptional customer service, or in the kitchen, crafting the fr…
Skills: Customer service, Food preparation, Communication, Interpersonal skills, Teamwork
Cortland, New York, United States · On-site
$16/hr–$17/hr
Are you ready to take your career to the next level while savoring the delicious taste of success? Look no further than KBP Foods, where we're searching for energetic and passionate individuals to join our KFC Team as Te…
Skills: Customer service, Food handling, Cash handling, Safety standards, Fast-food operations
Greensboro, North Carolina, United States · On-site
Are you ready to take your career to the next level while savoring the delicious taste of success? Look no further than KBP Foods, where we're searching for energetic and passionate individuals to join our KFC Team as Te…
Skills: Customer service, Food handling, Cash handling, Safety standards, Fast-food operations
Sydney, New South Wales, Australia · Hybrid
Own the technology strategy behind every KFC orderLead the future of KFC's restaurant technology and next-generation POS transformationFlexible hybrid working environment & signature career development program Technology…
Skills: Product strategy, Roadmap development, Agile methodologies, Scrum, Backlog management
Upland, California, United States · On-site
Position Title: KFC Assistant Unit Manager Department: KFC Operations Prepared By: Human Resources Location: 1188 W Foothill Blvd JOB SUMMARY: The Assistant Unit Manager supports the Restaurant General Manager in achievi…
Skills: Team Leadership, Customer Service, Operations Management, Staff Training, Performance Management
North Las Vegas, Nevada, United States · On-site
Job description: Job Title: Area Coach Company: PAK Foods Job Type: Full-Time About PAK Foods: At PAK Foods, we are committed to excellence in food service and operational leadership. We take pride in delivering outstand…
Skills: Multi-unit management, Leadership, Strategic planning, Operational leadership, Food safety
Killeen, Texas, United States · On-site
Are you ready to take your career to the next level while savoring the delicious taste of success? Look no further than KBP Foods, where we're searching for energetic and passionate individuals to join our KFC Team as Te…
Skills: Customer service, Food handling, Cash handling, Safety standards, Fast-food operations
Las Vegas, Nevada, United States · On-site
Job description: Job Title: Area Coach Company: PAK Foods Job Type: Full-Time About PAK Foods: At PAK Foods, we are committed to excellence in food service and operational leadership. We take pride in delivering outstand…
Skills: Multi-unit management, Leadership, Strategic planning, Problem solving, Operational leadership
Nicholasville, Kentucky, United States · On-site
Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest …
Skills: Customer service, Communication skills, Leadership, Organizational skills, Cash handling
Richmond, Virginia, United States · On-site
If you're passionate about the fast-paced world of restaurant management, we want you. At KFC, you'll thrive in an environment where teamwork, exceptional service, and operational excellence are paramount. As an Assistan…
Skills: Restaurant management, Team leadership, Customer service, Operational excellence, Inventory management
Dawson County, Georgia, United States · On-site
Are you ready to take your career to the next level while savoring the delicious taste of success? Look no further than KBP Foods, where we're searching for energetic and passionate individuals to join our KFC Team as Te…
Skills: Customer service, Food handling, Cash handling, Safety standards, Fast-food operations
Ontario, California, United States · On-site
$20/hr–$22/hr
TEAM MEMBER Title: Cook Position Effective Date: Click here to enter text. Company/Department: Click here to enter text. Supervisory Role: None Reports to: FLSA Status: Nonexempt EEO-1 Job Category Code: 9. Service Worke…
Skills: Food preparation, Cooking, Food safety, Kitchen maintenance, Customer service
Ontario, California, United States · On-site
JOB SUMMARY: The incumbent is expected to lead a multi-million-dollar business. Their main responsibilities include managing day-to-day operations, overseeing team members and shift supervisors, and building the capabili…
Skills: Restaurant management, Inventory control, Cash control, Team leadership, Customer service
Las Vegas, Nevada, United States · On-site
About the Job: As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard th…
Skills: Restaurant management, Retail management, People management, P&L analysis, Digital tools
Fort Lauderdale, Florida, United States · On-site
Now Hiring: Shift Supervisor (Shift Lead) in Fort Lauderdale , Florida EAP Management Corp dba KFC is looking for leaders who love serving customers and want to be part of a great restaurant company by running excellent …
Skills: Leadership, Customer service, Food safety, Problem solving, Team management
Pembroke Pines, Florida, United States · On-site
Now Hiring: Assistant Manager in Pembroke Pines , Florida EAP Management Corp dba KFC is looking for leaders who love serving customers and want to be part of a great restaurant company by running strong shifts in a self…
Skills: Leadership, Customer service, Profit and loss management, Cash control, Inventory management
Davie, Florida, United States · On-site
Now Hiring: Shift Supervisor (Shift Lead) in Davie , Florida EAP Management Corp dba KFC is looking for leaders who love serving customers and want to be part of a great restaurant company by running excellent shifts in …
Skills: Leadership, Customer service, Problem solving, Food safety, Team management
Nicholasville, Kentucky, United States · On-site
Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest …
Skills: Customer service, Food preparation, Cash handling, Communication skills, Leadership
Palmerston North, Manawatu-Wanganui Region, New Zealand · On-site
PURPOSE OF POSITION Restaurant Managers (RMs) are responsible for the day-to-day operations of their restaurant to ensure they achieve sales targets, operational efficiency, and profitability targets. Supervising and dir…
Skills: Operations Management, Staff Supervision, Customer Service, Financial Management, Coaching
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The Team Member is responsible for providing excellent guest service, preparing quality food products, and maintaining restaurant cleanliness. They must also follow food safety procedures, handle cash transactions, and support overall restaurant operations.
Candidates should ideally have or be working towards NCEA Level 1. Previous customer service experience is preferred but not essential, and the ability to work under pressure while following safety guidelines is required.
Department: KFC Operations Prepared By: Human Resources
Location:
The Team Member is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant.
The Team Member provides each guest with a positive guest service experience, prepares quality food products and keeps the restaurant clean.
∙ Follow guest service guidelines and procedures; take appropriate action to ensure guests receive service beyond their expectations
∙ Work assigned stations accurately and productively; clean and stock station areas; perform other cleaning duties as assigned
∙ You may be required to cook as an when required by your supervisor
∙ Handle all food products according to RBL procedures
∙ Follow RBL food safety, food handling and sanitation requirements, to ensure the health and safety of guests and employees
∙ Report faulty equipment and fixtures to the manager on duty
∙ Order taking and serving food and beverage orders.
∙ Operating an electronic register, receiving payment and making change.
∙ Packing products into food packaging for takeaway or trays for serving, with condiments. ∙ Handing packed orders to customers from the packing bench to front counter or out the drive-thru window to the customer’s vehicle.
∙ Washing, cutting, dicing, slicing vegetable and salad ingredients.
∙ Measuring and mixing foods e.g. potato mix, gravy mix
∙ Using a potato scoop to scoop mash potato into pottles and pouring gravy on top. ∙ Preparing food such as burgers, wraps and salads
∙ Operating cooking equipment such as potato mixer, microwave, warmer timers ∙ Heating simple food items e.g. burger buns, rolls and tortillas
∙ Monitoring food timers for food safety ‘shelf life’ control and discards products
∙ Loading chip basket with raw fries placing in to the fryer, lifting and dumping cooked chips from the basket into the chip hopper, ready for serve.
∙ Scooping hot chips using a chip scoop into takeaway packaging.
∙ Moving chicken trays from the warming cabinet into the chicken display.
∙ Cleaning food preparation areas, cooking surfaces, food containers and utensils ∙ Handling general purpose detergents and sanitiser for cleaning
∙ Clearing tables of food packaging, emptying rubbish bins and carrying rubbish bags to the rubbish skip back of house.
∙ Strive to improve personal skills and performance
∙ Relevant cook training may be provided as and when required
∙ Communicate to immediate supervisor when additional training, guidance and practice are needed
∙ Keep immediate supervisor informed of anything which might affect guests, other employees and overall operations
∙ Is performance oriented and driven; understands performance expectations and is aware of performance results
∙ Consistently meet job expectations to positively impact the sales and profits of the restaurant ∙ Contribute to the restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work
∙ Support the goals, decisions and directives of restaurant management; perform additional duties and responsibilities as directed
∙ Follow RBL guidelines for food and cash controls, follow cost control guidelines to maintain and minimize restaurant costs; properly use all products, suppliers, equipment and facilities
∙ Take reasonable care for your own health and safety at work, and that your actions/omissions do not cause harm to any other person in the workplace (including, for example, co-workers and customers)
∙ Participate in creating and maintaining a safe and healthy work environment, particularly by complying with instructions, policies and procedures
∙ Advise manager of any/all work related injuries, accidents, near misses and hazards or potential hazards (including any faults to equipment), and risks or potential risks to health and safety
∙ Restaurant Manager
∙ Assistant Restaurant Manager
∙ Customers
∙ Area Managers
∙ Store Team
Qualifications:
∙ Ideally a minimum of NCEA Level 1 or working towards Level 1
∙ Previous customer service or customer facing experience is favoured but not essential
∙ Places customer first and goes out of their way to ensure customer satisfaction ∙ Able to work under pressure, remaining calm at all times
∙ Works well with others and is supportive and collaborative
∙ Focused on achieving results and strives to meet targets
∙ Acts with integrity at all times
∙ Works within guidelines, policies and rules and is a natural rule follower
∙ Focused on the safety and wellbeing of others at all times including customers and peers ∙ Communicates effectively verbally with customers and the team and is clear and concise ∙ Able to comprehend written English and able to complete online training modules and follow written procedures and policies with ease
∙ Manages time well to complete set tasks and works quickly and with purpose to maintain momentum
This Position Description summarises the primary responsibilities of this role at the time of commencement. Various other responsibilities not listed here may also fall within the responsibility parameters of the position. From time to time and with the natural developments of business structure and practice, an employee may be required to perform additional or new responsibilities that fall reasonably within the expectations of this role. Any significant adjustments to role responsibilities will always be made after consultation with the employee.
We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 34,000 restaurants in 150+ countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair. At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world. We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home. No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come. In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill. All you have to do is bring it. Bring your individuality to the table. Bring your passion and grit. We’re all about our people. The Originals. Their ideas, stories, and unique contributions make us who we are. And we want you to be part of it.
Offices: KFC Global Headquarters, Dallas, TX 75024, US
We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 34,000 restaurants in 150+ countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair. At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world. We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home. No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come. In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill. All you have to do is bring it. Bring your individuality to the table. Bring your passion and grit. We’re all about our people. The Originals. Their ideas, stories, and unique contributions make us who we are. And we want you to be part of it.
Offices: KFC Global Headquarters, Dallas, TX 75024, US
