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The Patient Placement Specialist coordinates inpatient admissions, transfers, and discharges to ensure smooth patient flow and care coordination. They manage physician communications and enter critical patient demographic and clinical data into the electronic health record system.
Requirements
Candidates must have at least one year of customer service experience and strong computer and communication skills. An Associate of Arts in a healthcare-related field and prior patient placement experience are preferred.
Full job description
Job Overview
Fairview is seeking a Patient Placement Specialist to join our team at the Midway Corporate Campus in St. Paul. This is an exciting opportunity to play a key role in supporting patient flow and care coordination within a dynamic healthcare environment.
This position is approved for 64 hours every two weeks and is an evening shift role scheduled from 3:00 p.m. to 11:30 p.m., with a requirement to work every third weekend. The Midway location offers free parking, and this position is benefits eligible.
If you are looking for a rewarding opportunity to make an impact while joining a respected healthcare organization, we encourage you to apply.
The Patient Placement Specialist will coordinate preplanned and in-time inpatient admissions and transfers to ensure smooth flow for the patient, staff and units. They will enter demographic patient information into the electronic health record, as well as transfers and discharges in a timely and accurate manner. They will facilitate communication, admission and consultation aspects for physicians while answering phone lines dedicated to physicians accessing M Health Fairview services. They will assist all callers with the highest quality of customer service while facilitating multiple calls simultaneously.
Responsibilities
Receives Incoming Admissions:
Answers direct emergency admission line for M Health Fairview, collects and enters needed information into Epic, organizing and prioritizing as appropriate. Utilizes critical thinking skills for best outcome.
Coordinates emergency inpatient admissions to acute care units from external sources.
Coordinates same day inpatient admissions to acute care units from internal and external sources.
Coordinates internal and external physician-to-physician phone consultations.
Conferences RN Patient Placement, accepting physician, and sending physician to collect appropriate data, and under the direction of the Patient Placement Manager, appropriately places the patient on the correct floor according to clinical service or acuity.
Communicates admissions to patient care units and to referring site.
Facilitates Scheduled Inpatient Admissions:
Accurately gathers relevant patient demographic and clinical information to facilitate scheduled inpatient admissions to appropriate unit based on established clinical protocols.
Enters data into Epic to alert financial reps and units of upcoming admissions.
Coordinates Transfers and Discharges:
Coordinates internal unit-to-unit transfers, hospital to hospital transfers and discharges.
Assists unit staff with environmental service requests and entries into Epic system including admissions, unit to unit transfers, updates and discharges in a timely and accurate manner.
Facilitates Inpatient Consultations:
Facilitates communication, admission and consultation aspects for physicians.
Exhibits ability to multitask, prioritize, organize, critically think and make decisions.
Required Qualifications
1 year in customer service setting
Able to sit for extended periods of time, perform repetitive motion of wrists, hands and fingers, auditory and acuity to utilize telephone system, visual acuity to read and able to read, write, speak and understand English.
Strong computers skills and typing skills
Must have excellent interpersonal, organizational, decision making, multi-tasking and verbal/written communication skills
Must be able to effectively deal with stress.
Preferred Qualifications
Associate of Arts HealthCare related
Patient placement experience in a fast-paced call center environment.
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Fairview Health Services is Minnesota’s choice for healthcare. We’re an industry-leading, award-winning, nonprofit offering a full network of healthcare services. Our broad network is designed to be ready for our patients’ every need, while delivering quality care with compassion.
Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies and benefit management services.
We’re built on a tradition of compassionate care. This is our home, and our patients are our neighbors. We’re here to heal, we’re here for you.
We are part of M Health Fairview, an expanded academic health system that represents a collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The partnership combines the university’s deep history of clinical innovation and training with Fairview’s extensive roots in community medicine.
Together, we’re expanding access to world-class, patient-centered care through our 10 hospitals, 60 primary care clinics, specialty clinics, pharmacies, home care, hospice, and medical transportation service.
Fairview also operates the Ebenezer senior living communities and offers Employer Solutions such as EAP and pharmacy benefit management.
Search for jobs and apply at https://www.fairview.org/careers.
Offices: 2450 Riverside Ave, Minneapolis, MN 55454, US
HealthcareHospitalPrimary Care ClinicHealth SystemSpecialty ClinicChildren's HospitalSenior LivingUrgent CareMental health careand Nonprofit
How many Administrative jobs are open in St. Paul, MN right now?
There are currently 70 open administrative positions in St. Paul, MN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in St. Paul, MN?
Companies currently hiring include Fairview Health Services, Concordia St. Paul ABSN, Children's Minnesota, Twin Cities Habitat for Humanity, All Energy Solar, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in St. Paul, MN?
Yes — 19 of the 70 open administrative positions offer remote or hybrid work (5 remote, 14 hybrid).
How do I apply for Administrative jobs in St. Paul, MN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.