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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Retirement Plan, Company Match up to 5%, Paid Parental Leave
Posted 33d ago
~40 hrs/week
Responsibilities
Provide warranty and service support to homeowners using digital channels and remote assessment tools. Coordinate with trade partners to resolve residential construction issues and ensure homeowner satisfaction.
Requirements
Requires a high school diploma or GED and prior customer service experience, preferably within the homebuilding industry. Must possess technical knowledge of residential construction and proficiency in Microsoft Office.
Full job description
Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Customer Care Representative is a key member of the Lennar Customer Care Team, providing warranty and service support to Homeowners through digital channels. The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology. Clear and proactive communication with Homeowners, field teams, and Trade Partners is essential for timely and effective issue resolution. Your Responsibilities on the Team ·Professionally and promptly handle requests by contacting the Homeowner after reviewing provided documentation, homesite and case history to ensure familiarity with the matter. ·Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative and resolution steps. ·Share guidance on warranty coverage, out-of-warranty items, and self-help solutions. ·Document and maintain all findings, including pertinent documents, photos, and correspondence using provided technology to ensure thorough case documentation. ·Determine the scope of work for warranty repairs, troubleshoot and resolve minor issues remotely, and coordinate with Trade Partners for further action. ·Ensure repairs are completed and Homeowners are satisfied through knowledgeable, friendly, and proactive support. ·Deliver comprehensive support in accordance with Lennar’s warranty policies and quality standards. ·Process back charges and EPOs to ensure prompt payment of Trade Partners as needed. ·Proactively remedy any trade partner scheduling, communication, or payment related issues. ·Participate in after-hours on-call rotation and expedite emergency repairs, as directed by management. ·Perform additional duties as assigned to support the overall success of the division.
Your Toolbox Minimum High School or GED required. Excellent verbal and written communication skills. Prior customer service experience required, preferably with a homebuilder. Must possess good organizational and time-management skills, and understand technical aspects of residential construction. Availability to work flexible hours based on business needs, including evenings, weekends, and holidays. Able to analyze problems, determine solutions, and produce desired outcome. Intermediate to advanced PC skills (Microsoft Word and Excel). Must possess professional attitude to represent company in a positive manner. Contacts Daily interaction with various division personnel, outside agencies, business partners, consultants and homeowners. Regular contact with the public. Frequent external contacts where matters discussed require resourcefulness, patience, clarity and tact. Physical & Office/Site Presence Requirements: This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities, and activities may change at any time with or without notice. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
For more than 70 years, Lennar has been in the business of making homeownership more attainable for more people. It's a mission we take seriously — because a home isn't just a structure. It's where families put down roots, where kids grow up, where life happens.
We build homes across every stage of life, from first-time buyers to active adults, and we back them with the mortgage, title, and closing support that simplifies the path to ownership. We develop multifamily communities nationwide and invest in the technology driving the future of homebuilding.
But at the center of all of it is something that hasn't changed: a belief that homeownership matters, that the American Dream should be within reach for more people, and that the work we do every day helps make that possible. That's what drives our 11,000 Associates — and it's the dream we're proud to build.
Offices: 5505 Waterford District Dr, Miami, Florida 33126, US
New homes for first-time buyersNew homes for move-up buyersNew homes for luxury buyersNew homes for active adult buyersand Everything's Included HomesConstructionReal Estate InvestmentLifestyleFinanceAngel Investment
Based on 390 listings with disclosed salaries, most administrative jobs in Indiana pay between $45k–$85k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Indiana right now?
There are currently 5,710 open administrative positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Indiana?
Companies currently hiring include Indiana University Health, Indiana State Park Inns, Franciscan Health, Franciscan Alliance, Inc., Ascension, among others. Browse the listings above to see every active employer.
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Yes — 555 of the 5710 open administrative positions offer remote or hybrid work (202 remote, 353 hybrid).
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Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.