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Full-time
high school
Medical plan options, Vision plan, Dental plan, Wellness rewards program, Health savings account, Deferred compensation 457(b) account
Posted 16h ago
Apply by Sep 24
~40 hrs/week
Responsibilities
The Customer Service Representative serves as the frontline contact for the Bureau of Motor Vehicles, conducting customer transactions and providing accurate guidance. They are also responsible for assisting with branch operations, including opening, closing, and resolving escalated customer concerns.
Requirements
Candidates must possess strong communication and critical thinking skills, with the ability to process financial transactions. A high school diploma or equivalent is required, while previous customer service experience is preferred.
Full job description
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Bureau of Motor Vehicles (BMV):
The Bureau of Motor Vehicles delivers exceptional, customer focused services built on choice, innovation, and genuine care. We strive to be a trusted partner to every Hoosier by investing in our people, fostering growth, and developing future leaders who drive excellence and a strong culture of service.
Role Overview:
Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs.
This position serves at the Bloomington, Indiana, BMV Branch Office. Branch hours are:
Sunday: Closed
Monday: Closed
Tuesday: 9:00 am - 6:30 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: 9:00 am - 12:30 pm
Salary:
The salary for this position traditionally starts at $29,588.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.
A Day in the Life:
The essential functions of this role are:
Use your job knowledge to conduct customer transactions.
Answer customer questions and provide guidance.
Assist with the daily opening and closing of the branch.
Check transactions to ensure accuracy, timeliness, and proper accounting.
Work with leadership to resolve escalated customer concerns and system problems.
File applications as completed throughout the day.
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.
What You'll Need for Success:
Individuals in this role should minimally be able to articulate or demonstrate the following:
Top-notch communication skills.
A high level of critical thinking and the ability to troubleshoot.
Ability to process cash and card transactions.
Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities.
Ability to perform essential functions with or without reasonable accommodation.
A degree is not required. However, a High School Diploma or High School Equivalent (HSE) and customer service experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefits package for full-time employees that includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 in election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].
Related keywords
Customer ServiceBureau of Motor VehiclesTransaction ProcessingCash HandlingCommunicationCritical ThinkingTroubleshootingPublic SectorGovernmentAdministrativeBranch OperationsData AccuracyState of Indiana
Inns & Lodges located in Indiana State Parks #ServiceStateParkStyle #MemoriesMadeNaturally #GreatPeopleGreatPlaces
Industry
Hospitality
Company size
201-500 employees
Founded
1916
Headquarters
Indianapolis, Indiana
LinkedIn followers
208
The Indiana State Park Inns operates Inns/Lodges located in Indiana State Parks. We have approximately 550 employees with 7 locations. We are growing and will be adding another Inn soon - plans and a construction company are being finalized. We are open year round 365 24/7 with hotels and restaurants. We offer competitive wages, a comphrensive benefits package, send staff to training, and work to pair managers up so they have a mentor. Who wouldn't want to work in a State Park - we have some of the most beautiful views in Indiana.
Offices: 402 W Washington St., IGCS Rm W298, Indianapolis, Indiana 46204, US
How many Administrative jobs are open in Bloomington, IN right now?
There are currently 134 open administrative positions in Bloomington, IN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Bloomington, IN?
Companies currently hiring include Indiana University Health, Core Spaces, Simtra BioPharma Solutions, The Scion Group, Aiken Regional Medical Centers, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Bloomington, IN?
Yes — 11 of the 134 open administrative positions offer remote or hybrid work (5 remote, 6 hybrid).
How do I apply for Administrative jobs in Bloomington, IN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.