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$55k–$67k/yr
Full-time
associate degree, professional certificate
Weekly pay premium, Bonus program
Posted 8d ago
~40 hrs/week
Responsibilities
The Field Operations Manager leads, mentors, and develops store teams to drive operational excellence and individual performance. They are responsible for workforce planning, safety compliance, and ensuring consistent execution of company processes across multiple store locations.
Requirements
Candidates must have an associate degree or equivalent experience and 3-8 years of management experience in a service-oriented industry. A Retail Professional Certification is preferred, and full certification is required within 90 days of hire.
Full job description
-The Field Operations Manager role will manage 3-5 location teams:
-Locations include Lafayette, IN, West Lafayette, IN, Terre Haute, IN, and Danville, IL
-Full Time, Salary
-Open availability required
-Grocery Merchandise experience preferred
-$55,000 - $66,650 base salary based on experience
-Bonus and Position Stipends
Position Summary
The Field Operations Manager (FOM) is a people-focused leader who serves as a trainer, mentor, and coach with primary responsibilities for developing talent and strengthening leadership capability across an assigned POD. This role is accountable for driving individual and team performance through consistent coaching, skill development, and fair, effective corrective action. The Field Operations Manager leads workforce planning and labor strategy to support sustainable growth, while ensuring the consistent execution of Serv-U-Success core processes across all stores.
This individual ensures operational standards, sales support, labor efficiency, safety compliance, and customer partnership are applied consistently. The FOM serves as the People Manager and Operational Performance Leader for all Store Managers (SMs), Assistant Store Managers (ASMs), and Store Representatives (SRs) within the POD, ensuring people development and operational excellence advance together.
\nPeople Management
Lead, mentor, and develop Store Managers, Assistant Store Managers, and other in-store team members.
Foster a work environment that promotes team engagement, job satisfaction, and a high standard of professionalism.
Resolve conflicts and performance issues in partnership with the People Operations team.
Oversee team development plans and monitor progress, ensuring that all team members reach their full potential.
Training & Development
Serve as the primary trainer for Store Managers and other store-level roles, promoting the "Serv-U Way" and core processes.
Develop Assistant Store Managers into future leaders through mentorship and structured training programs.
Act as an ambassador of Serv-U’s training and certification programs, ensuring all team members have access to growth opportunities.
Mandatory attendance at on-site training and company meetings, up to six or more times per year.
Operations Management
Lead operational excellence by managing day-to-day store activities, including Direct Store Delivery (DSD) and project services.
Ensure that all stores under your supervision serve as both "Showrooms" and "Learning Labs," exemplifying best practices and continuous improvement.
Utilize data and reporting tools (e.g., PowerBI) to monitor store performance, labor utilization, and project completion.
Technical Operations
Embrace and promote the use of technology to drive efficiency and operational improvements, using tools such as Microsoft 365, ADP, SubItUp, and LMS365.
Ensure accurate and timely reporting for payroll, scheduling, and project tracking.
Safety & Compliance
Partner with the People Operations team to maintain a safe work environment, investigating incidents and implementing updated safety guidelines as needed.
Ensure compliance with company policies, standard operating procedures, and continuous improvement practices.
Lead and reinforce a proactive safety culture across the POD.
Qualifications
Associate degree or equivalent experience required.
3-8 years of experience in a management role within a service-oriented industry; retail or grocery experience is a plus.
Retail Professional Certification in Knowledge, Product, Projects, and Continuous Improvement preferred. Full Retail Professional Certification is required within 90 days of accepting the Field Operations Manager role if not already held.
Meets or Exceeds Expectations in most or all of the following categories – Serv-U Sales Growth %; $Gap % to Meijer; Labor Performance; On-Shelf Availability; Project Completion; Display Compliance
Proven ability to lead and inspire teams in a dynamic and fast-paced environment.
Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously.
Excellent communication skills, both verbal and written, and proficiency with Microsoft Office 365.
A passion for learning and process improvement, with the ability to lead continuous improvement initiatives.
\n
$55,000 - $66,650 a year
-Base Salary - $55,000 - 66,650
-Weekly Pay Premium - $150 per week (Annualized to $7,800 per year)
-Field Operations Manager Bonus Program - Bonus potential is determined by the number of Meijer Supercenters and Meijer Grocery locations in the FOM Pod. Market Locations and Fresh Thyme Stores do not determine the potential bonus amount.
\n
At Serv-U-Success, our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves.
We show our Values in everything we do:
Passion – We energize, engage, and inspire others because we love what we do and how we do it.
Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team.
Innovation – We are relentlessly curious and determined to find a better way of doing things together.
Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do.
Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves.
Our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves.
We show our Values in everything we do:
Passion – We energize, engage, and inspire others because we love what we do and how we do it.
Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team.
Innovation – We are relentlessly curious and determined to find a better way of doing things together.
Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do.
Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves.
At Serv-U-Success, our values guide both our relationships and our actions. Each value reflects and reinforces our commitment to Equal Employment Opportunity. We believe in equality, affirming the worth and freedom of every individual, and treating all people with respect and dignity. In line with this philosophy, our policy is to ensure that Serv-U-Success complies with all state, federal, and local laws prohibiting discrimination based on race, color, religion, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other factor unrelated to a person's skills and job performance. This commitment applies to all employment practices, including hiring, firing, compensation, promotion, and other terms and conditions of employment.
In alignment with our core values of passion, empowerment, innovation, balance, and teamwork, we are committed to fostering a workplace where every individual is valued for their unique contributions. We strive to make employment decisions based solely on qualifications, experience, and performance, ensuring fairness and promoting a culture of inclusivity. Our dedication to diversity is a reflection of our belief that the strength of our team comes from embracing differences, and that true success is built on respect for all individuals, regardless of race, color, creed, ethnicity, gender, age, sexual orientation, gender identity, or disabilities.
Related keywords
Field Operations ManagerPeople ManagementRetailGroceryDirect Store DeliveryDSDPowerBIMicrosoft 365ADPSubItUpLMS365Safety ComplianceContinuous ImprovementOperational StandardsLabor EfficiencyMentorship
We help grocery chains — and the brands they carry — to succeed on the store shelf. Specifically, we provide warehousing, distribution, and in-store product management. We increase sales through superior on-shelf presentation and precisely executed promotions.
At Serv-U-Success, we're obsessed with our clients' success. That obsession drives everything we do, from the way we work to the people we hire. As a company, we pride ourselves on being as agile as we are accurate.
We employ nearly 2,000 people, in over 200 stores, across six states. Our employees are experts in on-shelf presentation and promotional execution, and they have a strong knowledge of — and strong sense of ownership in — their stores.
Offices: 4695 Helena Dr., Grandville, Michigan 49418, US
Based on 399 listings with disclosed salaries, most administrative jobs in Indiana pay between $45k–$85k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Indiana right now?
There are currently 5,541 open administrative positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Indiana?
Companies currently hiring include Indiana University Health, Indiana State Park Inns, Ascension, Franciscan Alliance, Inc., Ivy Tech Community College Indianapolis, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Indiana?
Yes — 536 of the 5541 open administrative positions offer remote or hybrid work (191 remote, 345 hybrid).
How do I apply for Administrative jobs in Indiana?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.