Quality Improvement and Special Projects Specialist
Danville, Illinois, United States · On-site
$21/hr–$24/hr
Mid level
Do you thrive on solving problems, improving processes, and collaborating with others to make meaningful change? Crosspoint Human Services is seeking a Quality Improvement and Special Projects Specialist to support the a…
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CHICAGOLAND SPEEDWAY Chicagoland Speedway is a 1.5-mile oval located in Joliet, Illinois, approximately 30 miles south of downtown Chicago on Old Historic Route 66. On July 3-5, 2026, NASCAR will make its much-anticipate…
The specialist will support quality management, compliance monitoring, and performance improvement initiatives through continuous quality improvement meetings. Key duties include coordinating quality audits, maintaining accreditation documentation, and leading the Safety Committee.
Requirements
A bachelor's degree or equivalent professional experience is required. Preference is given to candidates with experience in accreditation standards such as COA, CARF, or Joint Commission.
Full job description
Do you thrive on solving problems, improving processes, and collaborating with others to make meaningful change? Crosspoint Human Services is seeking a Quality Improvement and Special Projects Specialist to support the agency’s quality management, compliance monitoring, and performance improvement initiatives. In this role, you will facilitate continuous quality improvement meetings, guide cross functional discussions in order to move projects forward, monitor regulatory requirements and reporting deadlines, and help foster a culture of continuous quality improvement throughout the organization.
Responsibilities and Duties
Duties include but are not limited to:
Supporting accreditation readiness by monitoring compliance and maintaining required documentation.
Partnering with teams across the organization to coordinate strategic initiatives and special projects.
Coordinating quality audits, chart reviews, and program evaluations.
Providing guidance and technical assistance to staff on quality improvement practices and tools.
Lead the continuous quality improvement Safety Committee meetings, maintain required documentation, and track follow-up action.
Schedule: Monday through Friday: 8:00am-4:00pm
Job Requirements
Requires a bachelor's degree or equivalent life and/or professional experience.
Experience with accreditation standards (COA, CARF, Joint Commission).
Excellent written and verbal communication skills with exceptional attention to detail and the ability to manage multiple projects simultaneously.
Crosspoint Human Services’ Benefits
Taking care of people starts with taking care of our employees. Crosspoint offers a comprehensive benefit package designed to support your well-being, growth, and stability.
Time Away
17-22 paid vacation days per year (accrued based on length of service)
12 paid sick days per year
10 paid holidays
Health and Wellness:
Crosspoint pays a portion of health insurance premiums for employees and their families
Group dental and vision insurance
Flexible benefits available for employees
Financial Security
401(k) participation after 90 days of service with an employer match
Professional development assistance and tuition reimbursement
Employee Referral Program
About Crosspoint Human Services
Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to an inclusive work environment for all our employees.
A non profit mental health care provider, We offer quality human services to individuals, families and the community.
Industry
Mental Health Care
Company size
51-200 employees
Founded
1980
Headquarters
Danville, Illinois
LinkedIn followers
97
Private non profit with a mission to provides quality human services in a competent and reliable fashion to individuals, families and the community. Our vision is that we believe that all people should have every opportunity to realize their highest possible level for a productive and healthy life in their community.
Offices: 210 Avenue C, Danville, Illinois 61832, US · 309 N Logan Ave, Danville, Illinois 61832, US · 201 N Hazel St, Danville, Illinois 61832, US
Based on 2552 listings with disclosed salaries, most administrative jobs in Illinois pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
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