Administrative Jobs in Peoria, IL (Now Hiring) — 179 open

Policy Service Rep Trainee

Peoria, Illinois, United States · On-site

$33k–$34k/yr

Entry level

Description Job Title: Policy Service Representative Trainee Department: Policy Service Reports To: Jennifer Schulze Location: Home Office Job Type: Full Time Commitment to Core Values At Illinois Mutual, our culture is …

Skills: Customer Service, Call Center Operations, Oral Communication, Written Communication, Microsoft Office

Carle Health

Program Secretary - Crisis Response

Peoria, Illinois, United States · On-site

Entry level

Overview To facilitate the activities of the unit/facility through the effective performance of receptionist, transcriptionist, and clerical processes. Acts as the front door to the unit/facility, managing information, a…

Skills: Receptionist, Medical Terminology, Transcription, HIPAA Compliance, Electronic Medical Records (EMR)

OSF HealthCare

Specialty Services Patient Navigator- Cancer Institute Oncology Surgery

Peoria, Illinois, United States · On-site

Mid level

Total Rewards "Your life - our Mission" OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well…

Skills: Insurance Authorization, Insurance Verification, Medical Billing, Electronic Medical Records, Patient Navigation

OSF HealthCare

Patient Flow Analyst

Peoria, Illinois, United States · On-site

Mid level

Total Rewards OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focu…

Skills: Data Analysis, Patient Flow Coordination, Staffing and Scheduling, Microsoft Software, Interpersonal Communication

RLI Insurance Company

Customer Accounting Specialist (Atlanta, GA; Broadview Heights, OH or Peoria, IL)

Atlanta, Georgia, United States · Hybrid

$21/hr–$27/hr

Entry level

About Us We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed …

Skills: Billing, Collections, Account Reconciliation, Microsoft Office, General Ledger

Heyl Royster

Accounting/Billing Clerk for our Peoria office

Peoria, Illinois, United States · On-site

$17/hr–$21/hr

Mid level

Heyl, Royster, Voelker & Allen, P.C., is a large, fast-paced law firm seeking a motivated, organized, and reliable individual for a full-time Accounting/Billing Clerk position in our Peoria office. A DAY IN THE LIFE AS A…

Skills: Billing, Bookkeeping, Accounting Principles, Microsoft Office, Spreadsheets

First Chicago Insurance Company

Litigation Specialist

Peoria, Illinois, United States · On-site

$75k–$100k/yr

Senior

At First Chicago Insurance Company, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees…

Skills: Litigation Management, Claims Adjusting, Negotiation, Legal Research, Case Law Interpretation

OSF HealthCare

Prior Authorization Specialist

Peoria, Illinois, United States · On-site

Entry level

Skills: Prior Authorization, Insurance Precertification, Interpersonal Communication, Microsoft Office, Electronic Health Records

OSF HealthCare

Specimen Processor 5/6

Peoria, Illinois, United States · On-site

Entry level

Skills: Specimen Processing, Sample Triage, Patient Identification, Electronic Medical Records, Microsoft Office

OSF HealthCare

Specimen Processor

Peoria, Illinois, United States · On-site

Entry level

Skills: Specimen Processing, Sample Triage, Patient Identification, Electronic Medical Records, Microsoft Office

OSF HealthCare

Patient Financial Navigator I Referrals

Peoria, Illinois, United States · Hybrid

Mid level

Skills: Customer Service, Patient Registration, Insurance Verification, Financial Counseling, Medical Billing

OSF HealthCare

Front Office Assistant

Peoria, Illinois, United States · On-site

Entry level

Skills: Customer Service, Typing, Filing, Telephone Skills, Microsoft Office

Bradley University: Caterpillar College of Engineering and Technology

SW Office Worker - Advancement Services

Peoria, Illinois, United States · On-site

Entry level

Job title - Student Worker; Advancement Services Salary - $15/hour 8-12 hours per week - flexible schedule Bradley University Advancement Services is seeking dedicated student workers to serve as Office Support. In this …

Skills: Data Entry, Administrative Support, Interpersonal Skills, Google Docs, Google Sheets

OSF HealthCare

Home Health Team Assistant

Peoria, Illinois, United States · On-site

Entry level

Skills: Interpersonal skills, Communication skills, Microsoft software, Analytical skills, Problem solving

OSF HealthCare

Monitor Technician

Peoria, Illinois, United States · On-site

Entry level

Skills: EKG Rhythm Interpretation, Cardiac Rhythm Recognition, Patient Monitoring, Electronic Medical Records (EMR), Customer Service

Moments Hospice

Executive Director

Peoria, Illinois, United States · On-site

$100k–$140k/yr

Mid level

At Moments Hospice, we never want our staff to have to stress about their commute. That's why our winning compensation package includes a fleet car benefit option with gas and insurance covered. Enjoy a vehicle for both …

Skills: Strategic Leadership, Hospice Care, Healthcare Administration, Compliance Management, Business Development

CEFCU

Sheridan Village Member Assistant

Peoria, Illinois, United States · On-site

$18/hr–$21/hr

Entry level

Are you ready to make the most of your talents and abilities, while helping others make the most of their finances? Apply to join Team CEFCU! CEFCU member service team members are critical to the success of the credit un…

Skills: Customer Service, Needs-based Selling, Cross-selling, Transaction Processing, Account Resolution

OSF HealthCare

Certified Medical Assistant Ortho

Peoria, Illinois, United States · On-site

Entry level

Skills: Clinical Duties, Administrative Support, Patient Care, Electronic Health Records, Phlebotomy

OSF HealthCare

Certified Medical Assistant Pediatric Gastro

Peoria, Illinois, United States · On-site

Entry level

Skills: Clinical Duties, Administrative Support, Patient Care, Electronic Health Records, Phlebotomy

OSF HealthCare

Monitor Technician

Peoria, Illinois, United States · On-site

Entry level

Skills: EKG Rhythm Interpretation, Cardiac Rhythm Recognition, Patient Monitoring, Electronic Medical Records (EMR), Customer Service

Policy Service Rep Trainee

Illinois Mutual

Peoria, Illinois, United States • On-site

Apply

Entry level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

$33k–$34k/yr
Full-time
associate degree
Compressed 4 1/2-day work week, Employee medical insurance, Life insurance, Disability insurance, Paid time-off, Paid holidays
Posted 10h ago
~40 hrs/week

Responsibilities

Provide customer service via phone, email, and written correspondence to policyowners and agents. Process basic requests such as beneficiary changes and coverage verifications while meeting department service level agreements.

Requirements

An Associate's Degree and one year of customer service experience are required. Proficiency in Microsoft Office and strong communication skills are essential, with insurance industry experience and Spanish bilingualism preferred.

Full job description

Description

Job Title: Policy Service Representative Trainee

Department: Policy Service
Reports To: Jennifer Schulze
Location: Home Office
Job Type: Full Time

Commitment to Core Values

At Illinois Mutual, our culture is built around our four core values. These values shape how we operate and define our expectations of each team member’s contributions:

Be honest, reliable and respectful
Think of other first
Work together to create results
Stand out with personal, caring service

Job Summary

The Service Representative Trainee provides customer service through phone calls and incoming requests from our policyowners, agents or other customers under direct supervision. This position reports to the Call Center Supervisor.

Primary Responsibilities

Manage large amounts of phone calls in a call center environment
Answer customer inquiries by phone, email or written correspondence
Process basic customer requests to include (but not limited to) beneficiary changes, assignments, review of forms and verification of coverage and update policy information accordingly
Develop knowledge and skill base to properly apply company processes and use all systems
Provide accurate, valid and complete information using departmental processes and procedures
Identify and assess customers’ needs to achieve satisfaction
Acquire and demonstrate basic knowledge of all policy types
Properly escalate difficult or complex service situations as necessary
Meet documented, department service level agreements, quality goals and quantity goals
Attend and participate in team and department meetings
Assist other team members as needed
Other duties as assigned that affect the Policy Service department

Anticipated Salary: $33,000 - $34,000

Benefit Overview: We strive for our employees to feel appreciated and supported, both professionally and personally. Our comprehensive benefit and discount package that meets a variety of needs is one way we demonstrate this. Some of our most admired benefits include:

Compressed 4 1/2-day work week (Half-Day Fridays)
No monthly premium cost for employee medical, life and disability insurance coverage
Paid time-off accrual, including annual rollover; and paid holidays
Competitive 401(k) plan with immediate vesting on Company contributions
Discounted on-site employee cafeteria
On-site exercise facility and company-provided exercise time
Tuition reimbursement and training incentives
Access to voluntary dental and vision insurance coverage

Qualifications

Associate’s Degree required
One year of customer service experience required, call center preferred
Prior insurance industry experience preferred
Possess clear, concise oral and written communication skills
Patient, empathetic and passionately communicative
Customer driven and ability to adapt and respond to differing personalities
Ability to effectively prioritize and monitor work to achieve timely results
Ability to maintain confidentiality and adhere to privacy standards
Ability to learn systems processes and procedures quickly
Ability to maintain professionalism at all times
Ability to multi-task and effectively meet deadlines
Flexible and adaptable to changes
Detail oriented
Strong initiative and solid judgment abilities and skills
Ability to work successfully in a team environment
Proficiency in Microsoft Office Programs
Strong mathematical skills
Bilingual skills preferred (Spanish)

Required Competencies (Proficiency Level)

Accountability (1)
Continuous Learning (1)
Customer Focus (1)
Integrity (1)
Organizational Awareness (1)
Teamwork (1)

This job description is intended to provide a general overview of the position and does not include every detail of the role. Responsibilities and expectations may be subject to change based on Company needs.

Illinois Mutual is an equal opportunity employer.

Related keywords

Policy ServiceCall CenterInsurance IndustryBeneficiary ChangesCoverage VerificationCustomer SatisfactionMicrosoft OfficeBilingualSpanishService Level AgreementsPolicy Administration

About Illinois Mutual

LinkedIn Visit site

We help people achieve and safeguard their financial security.

Industry: Insurance
Company size: 51-200 employees
Founded: 1910
Headquarters: Peoria, IL
LinkedIn followers: 4,363

Founded in 1910 by the same family that leads the company today, Illinois Mutual is a trustworthy, experienced and caring provider of life insurance, disability insurance and voluntary worksite insurance products. Committed to serving the middle market, we help people achieve and safeguard their financial security. Our Financial Strength Rating of A- (Excellent) by A.M. Best is just one way we demonstrate our strong commitment to our employees, agents and policyowners. Here are some others: • We pay 100% of our agents’ appointment fees. • To assist with work-life balance, employees have a compressed work week. • Employee benefits include complimentary medical, life and disability coverage. • Our sales support team answers agent calls in about 60 seconds on average and has an average of 15 years of experience. • We are proud to call our Company Great Place to Work-Certified™, with 9 out of 10 employees calling Illinois Mutual a great place to work. Learn more about our Certification™ at ilmutual.co/GPTW. Contact us today and experience and be a part of delivering the personal “family” service Illinois Mutual is known for providing.

Offices: 300 S.W. Adams St., Peoria, IL 61634, US

Disability Income InsuranceLife InsuranceWorksite InsuranceMiddle AmericaCustomer Serviceand Financial StabilityFinanceInsuranceFinancial Services

View all jobs at Illinois Mutual

Frequently asked questions

How many Administrative jobs are open in Peoria, IL right now?

There are currently 179 open administrative positions in Peoria, IL listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Administrative roles in Peoria, IL?

Companies currently hiring include OSF HealthCare, Carle Health, Heartland Health Services - Central Illinois, RLI Insurance Company, ABM Industries, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Administrative jobs in Peoria, IL?

Yes — 21 of the 179 open administrative positions offer remote or hybrid work (2 remote, 19 hybrid).

How do I apply for Administrative jobs in Peoria, IL?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Administrative jobs in other cities

New York, NY Houston, TX Chicago, IL Los Angeles, CA Phoenix, AZ Dallas, TX Austin, TX Atlanta, GA Washington, DC Boston, MA

Other jobs in Peoria, IL

Healthcare Customer Service & Support Management & Leadership Retail Trades Logistics Sales Social Services Transportation Engineering

Browse more

All Administrative jobs Discover jobs

·Dashboard

Administrative Jobs in Peoria, IL (Now Hiring) — 179 open

Illinois Mutual

Policy Service Rep Trainee

Peoria, Illinois, United States · On-site

$33k–$34k/yr

Entry level

Skills: Customer Service, Call Center Operations, Oral Communication, Written Communication, Microsoft Office

Carle Health

Program Secretary - Crisis Response

Peoria, Illinois, United States · On-site

Entry level

Skills: Receptionist, Medical Terminology, Transcription, HIPAA Compliance, Electronic Medical Records (EMR)

OSF HealthCare

Specialty Services Patient Navigator- Cancer Institute Oncology Surgery

Peoria, Illinois, United States · On-site

Mid level

Skills: Insurance Authorization, Insurance Verification, Medical Billing, Electronic Medical Records, Patient Navigation

OSF HealthCare

Patient Flow Analyst

Peoria, Illinois, United States · On-site

Mid level

Skills: Data Analysis, Patient Flow Coordination, Staffing and Scheduling, Microsoft Software, Interpersonal Communication

RLI Insurance Company

Customer Accounting Specialist (Atlanta, GA; Broadview Heights, OH or Peoria, IL)

Atlanta, Georgia, United States · Hybrid

$21/hr–$27/hr

Entry level

Skills: Billing, Collections, Account Reconciliation, Microsoft Office, General Ledger

Heyl Royster

Accounting/Billing Clerk for our Peoria office

Peoria, Illinois, United States · On-site

$17/hr–$21/hr

Mid level

Skills: Billing, Bookkeeping, Accounting Principles, Microsoft Office, Spreadsheets

First Chicago Insurance Company

Litigation Specialist

Peoria, Illinois, United States · On-site

Sheridan Village Member Assistant

Peoria, Illinois, United States · On-site

$18/hr–$21/hr

Entry level

Skills: Customer Service, Needs-based Selling, Cross-selling, Transaction Processing, Account Resolution

OSF HealthCare

Certified Medical Assistant Ortho

Peoria, Illinois, United States · On-site

Entry level

Skills: Clinical Duties, Administrative Support, Patient Care, Electronic Health Records, Phlebotomy

OSF HealthCare

Certified Medical Assistant Pediatric Gastro

Peoria, Illinois, United States · On-site

Entry level

Skills: Clinical Duties, Administrative Support, Patient Care, Electronic Health Records, Phlebotomy

OSF HealthCare

Monitor Technician

Peoria, Illinois, United States · On-site

Entry level

Skills: EKG Rhythm Interpretation, Cardiac Rhythm Recognition, Patient Monitoring, Electronic Medical Records (EMR), Customer Service

Policy Service Rep Trainee

Illinois Mutual

Peoria, Illinois, United States • On-site

Apply

Entry level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

$33k–$34k/yr
Full-time
associate degree
Compressed 4 1/2-day work week, Employee medical insurance, Life insurance, Disability insurance, Paid time-off, Paid holidays
Posted 10h ago
~40 hrs/week

Responsibilities

Requirements

Full job description

Description

Job Title: Policy Service Representative Trainee

Department: Policy Service
Reports To: Jennifer Schulze
Location: Home Office
Job Type: Full Time

Commitment to Core Values

At Illinois Mutual, our culture is built around our four core values. These values shape how we operate and define our expectations of each team member’s contributions:

Be honest, reliable and respectful
Think of other first
Work together to create results
Stand out with personal, caring service

Job Summary

Primary Responsibilities

Manage large amounts of phone calls in a call center environment
Answer customer inquiries by phone, email or written correspondence
Process basic customer requests to include (but not limited to) beneficiary changes, assignments, review of forms and verification of coverage and update policy information accordingly
Develop knowledge and skill base to properly apply company processes and use all systems
Provide accurate, valid and complete information using departmental processes and procedures
Identify and assess customers’ needs to achieve satisfaction
Acquire and demonstrate basic knowledge of all policy types
Properly escalate difficult or complex service situations as necessary
Meet documented, department service level agreements, quality goals and quantity goals
Attend and participate in team and department meetings
Assist other team members as needed
Other duties as assigned that affect the Policy Service department

Anticipated Salary: $33,000 - $34,000

Compressed 4 1/2-day work week (Half-Day Fridays)
No monthly premium cost for employee medical, life and disability insurance coverage
Paid time-off accrual, including annual rollover; and paid holidays
Competitive 401(k) plan with immediate vesting on Company contributions
Discounted on-site employee cafeteria
On-site exercise facility and company-provided exercise time
Tuition reimbursement and training incentives
Access to voluntary dental and vision insurance coverage

Qualifications

Associate’s Degree required
One year of customer service experience required, call center preferred
Prior insurance industry experience preferred
Possess clear, concise oral and written communication skills
Patient, empathetic and passionately communicative
Customer driven and ability to adapt and respond to differing personalities
Ability to effectively prioritize and monitor work to achieve timely results
Ability to maintain confidentiality and adhere to privacy standards
Ability to learn systems processes and procedures quickly
Ability to maintain professionalism at all times
Ability to multi-task and effectively meet deadlines
Flexible and adaptable to changes
Detail oriented
Strong initiative and solid judgment abilities and skills
Ability to work successfully in a team environment
Proficiency in Microsoft Office Programs
Strong mathematical skills
Bilingual skills preferred (Spanish)

Required Competencies (Proficiency Level)

Accountability (1)
Continuous Learning (1)
Customer Focus (1)
Integrity (1)
Organizational Awareness (1)
Teamwork (1)

Illinois Mutual is an equal opportunity employer.

Related keywords

Policy ServiceCall CenterInsurance IndustryBeneficiary ChangesCoverage VerificationCustomer SatisfactionMicrosoft OfficeBilingualSpanishService Level AgreementsPolicy Administration

About Illinois Mutual

LinkedIn Visit site

We help people achieve and safeguard their financial security.

Industry: Insurance
Company size: 51-200 employees
Founded: 1910
Headquarters: Peoria, IL
LinkedIn followers: 4,363

Offices: 300 S.W. Adams St., Peoria, IL 61634, US

Disability Income InsuranceLife InsuranceWorksite InsuranceMiddle AmericaCustomer Serviceand Financial StabilityFinanceInsuranceFinancial Services

View all jobs at Illinois Mutual

Frequently asked questions

How many Administrative jobs are open in Peoria, IL right now?

There are currently 179 open administrative positions in Peoria, IL listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Administrative roles in Peoria, IL?

Are there remote or hybrid Administrative jobs in Peoria, IL?

Yes — 21 of the 179 open administrative positions offer remote or hybrid work (2 remote, 19 hybrid).

How do I apply for Administrative jobs in Peoria, IL?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Administrative jobs in other cities

New York, NY Houston, TX Chicago, IL Los Angeles, CA Phoenix, AZ Dallas, TX Austin, TX Atlanta, GA Washington, DC Boston, MA

Other jobs in Peoria, IL

Healthcare Customer Service & Support Management & Leadership Retail Trades Logistics Sales Social Services Transportation Engineering

Browse more

All Administrative jobs Discover jobs

Administrative Jobs in Peoria, IL (Now Hiring) — 179 open

Policy Service Rep Trainee

Program Secretary - Crisis Response

Specialty Services Patient Navigator- Cancer Institute Oncology Surgery

Patient Flow Analyst

Customer Accounting Specialist (Atlanta, GA; Broadview Heights, OH or Peoria, IL)

Accounting/Billing Clerk for our Peoria office

Litigation Specialist

Prior Authorization Specialist

Specimen Processor 5/6

Specimen Processor

Patient Financial Navigator I Referrals

Front Office Assistant

SW Office Worker - Advancement Services

Home Health Team Assistant

Monitor Technician

Executive Director

Sheridan Village Member Assistant

Certified Medical Assistant Ortho

Certified Medical Assistant Pediatric Gastro

Monitor Technician

Policy Service Rep Trainee

Tired of cold applications?

Responsibilities

Requirements

Full job description

Commitment to Core Values

Job Summary

Primary Responsibilities

Qualifications

Required Competencies (Proficiency Level)

Related keywords

About Illinois Mutual

Frequently asked questions

How many Administrative jobs are open in Peoria, IL right now?

Which companies are hiring for Administrative roles in Peoria, IL?

Are there remote or hybrid Administrative jobs in Peoria, IL?

How do I apply for Administrative jobs in Peoria, IL?

Administrative jobs in other cities

Other jobs in Peoria, IL

Browse more

Tools

Explore

Platform

Clera

Tools

Explore

Platform

Clera

Administrative Jobs in Peoria, IL (Now Hiring) — 179 open

Policy Service Rep Trainee

Program Secretary - Crisis Response

Specialty Services Patient Navigator- Cancer Institute Oncology Surgery

Patient Flow Analyst

Customer Accounting Specialist (Atlanta, GA; Broadview Heights, OH or Peoria, IL)

Accounting/Billing Clerk for our Peoria office

Litigation Specialist

Prior Authorization Specialist

Specimen Processor 5/6

Specimen Processor

Patient Financial Navigator I Referrals

Front Office Assistant

SW Office Worker - Advancement Services

Home Health Team Assistant

Monitor Technician

Executive Director

Sheridan Village Member Assistant

Certified Medical Assistant Ortho

Certified Medical Assistant Pediatric Gastro

Monitor Technician

Policy Service Rep Trainee

Tired of cold applications?

Responsibilities

Requirements

Full job description

Commitment to Core Values

Job Summary

Primary Responsibilities

Qualifications

Required Competencies (Proficiency Level)