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Jobs at Crosspoint Human Services (Now Hiring) — 21 open

Crosspoint Human Services logoCrosspoint Human Services

Front Office Specialist

United States · On-site

$17/hr–$17/hr

Mid level

We are seeking a professional, friendly, and organized Front Office Specialist to be the first point of contact for our agency. The ideal candidate will provide exceptional customer service, manage front desk operations,…

Skills: Customer Service, Administrative Support, Front Desk Management, Trauma-Informed Care, Confidentiality

Crosspoint Human Services logoCrosspoint Human Services

Mobile Crisis Services Manager

Danville, Illinois, United States · On-site

$27/hr–$27/hr

Senior

We are seeking a Mobile Crisis Services Manager to lead and oversee a dynamic team dedicated to providing immediate, community-based crisis intervention and support for individuals experiencing behavioral health emergenc…

Skills: Crisis Intervention, Clinical Oversight, Operational Management, Staff Development, Quality Improvement

Crosspoint Human Services logoCrosspoint Human Services

Early Learning Center Teacher

Danville, Illinois, United States · On-site

$19/hr–$19/hr

Entry level

Do you have a passion for inspiring young minds and helping children reach their full potential? Our Early Learning Center is seeking a caring, enthusiastic, and dedicated Teacher to create a nurturing and engaging class…

Skills: Lesson Planning, Child Development, Classroom Management, Literacy Instruction, Phonemic Awareness

Crosspoint Human Services logoCrosspoint Human Services

Community Relations Coordinator

Danville, Illinois, United States · On-site

$50k–$50k/yr

Mid level

We are seeking a passionate and motivated Community Relations Coordinator to strengthen relationships with community partners, volunteers, donors, and stakeholders. This role is responsible for promoting the organization…

Skills: Community Relations, Marketing, Public Relations, Event Coordination, Donor Stewardship

Crosspoint Human Services

Housing Program Care Coordinator

Danville, Illinois, United States · On-site

Mid level

Are you passionate about helping individuals and families achieve stable, safe housing while improving their overall well-being? We are seeking a compassionate and resourceful individual to join our team. In this role, y…

Skills: Communication, Problem Solving, Organizational Skills, Time Management, Data Entry

Crosspoint Human Services

Quality Improvement and Special Projects Specialist

Danville, Illinois, United States · On-site

$21/hr–$24/hr

Mid level

Do you thrive on solving problems, improving processes, and collaborating with others to make meaningful change? Crosspoint Human Services is seeking a Quality Improvement and Special Projects Specialist to support the a…

Skills: Quality Improvement, Compliance Monitoring, Performance Improvement, Project Management, Regulatory Reporting

Crosspoint Human Services

Law Enforcement Crisis Worker

Danville, Illinois, United States · On-site

Entry level

Crosspoint Human Services is seeking a compassionate and skilled Crisis Counselor to support individuals experiencing emotional distress, trauma, or life challenges. In this vital role, you will provide immediate, empath…

Skills: Crisis Intervention, Crisis Assessment, Electronic Health Records, Case Documentation, Interdisciplinary Collaboration

Crosspoint Human Services

Child Counselor

Danville, Illinois, United States · On-site

Mid level

Crosspoint is seeking a dedicated and compassionate Child Counselor to join our team and make a meaningful impact on the lives of children who have witnessed domestic violence or a survivor of domestic violence or impact…

Skills: Trauma Informed Care, Child Counseling, Crisis Intervention, Case Management, Parenting Support

Crosspoint Human Services

Systems Administrator

Danville, Illinois, United States · On-site

Mid level

Crosspoint Human Services is seeking a skilled and motivated Systems Administrator to join our IT team. The Systems Administrator will be responsible for managing, maintaining, and optimizing the organization’s IT infras…

Skills: Network Administration, LAN/WAN Management, Network Security, VPN Configuration, Firewall Management

Crosspoint Human Services

Domestic Violence and Shelters Program Manager

Danville, Illinois, United States · On-site

Mid level

We are seeking a dedicated and compassionate leader to serve as our Domestic Violence & Homeless Shelters Program Manager. The Domestic Violence & Homeless Shelter Manager is responsible for overseeing the daily operatio…

Skills: Program Management, Staff Supervision, Case Management, Crisis Support, Safety Planning

Crosspoint Human Services

DSP Residential Services Technician

Danville, Illinois, United States · On-site

$16/hr–$17/hr

Entry level

Crosspoint Human Services is seeking compassionate and energetic professionals to deliver high-quality care and meaningful support to individuals with diverse needs, including developmental disabilities, mental illness, …

Skills: Compassionate Care, Patient Monitoring, Crisis Intervention, First Aid, CPR

Crosspoint Human Services

DSP Community Day Services Technician

Danville, Illinois, United States · On-site

Entry level

Crosspoint Human Services is seeking a compassionate and dependable Direct Support Professionals (DSP) to support individuals with intellectual and/or developmental disabilities. DSPs play a vital role in helping individ…

Skills: Behavioral Programming, Instruction And Training, Advocacy, Documentation, Community Integration

Crosspoint Human Services

Early Learning Center Manager

Danville, Illinois, United States · On-site

$52k–$56k/yr

Mid level

Crosspoint Human Services is seeking an energetic, dependable, and creative leader to supervise the operations and teaching staff of our DCFS licensed Early Learning Center. This role is ideal for someone who enjoys mode…

Skills: Leadership, Staff Supervision, Marketing, Financial Reconciliation, Billing

Crosspoint Human Services

Partner Abuse Intervention Coordinator

Danville, Illinois, United States · On-site

Mid level

Make a meaningful impact by helping break the cycle of violence. The Partner Abuse Intervention Co-Facilitator plays a key role in delivering group-based interventions that provide structured support. Through group facil…

Skills: Group Facilitation, Trauma-Informed Care, Assessment, Case Monitoring, Community Outreach

Crosspoint Human Services

Domestic Violence Legal Advocate

Danville, Illinois, United States · On-site

Mid level

Are you passionate about supporting survivors of domestic violence and helping them navigate complex systems? Join our team as a Domestic Violence Legal Advocate and make a meaningful difference in the lives of survivors…

Skills: Legal Advocacy, Case Assessment, Counseling, Training, Crisis Intervention

Crosspoint Human Services

Crisis Intervention Counselor

Danville, Illinois, United States · On-site

Entry level

Crosspoint Human Services is seeking a compassionate and skilled Crisis Counselor to support individuals experiencing emotional distress, trauma, or life challenges. In this vital role, you will provide immediate, empath…

Skills: Crisis Intervention, Crisis Assessment, Electronic Health Records, Case Documentation, Interdisciplinary Collaboration

Crosspoint Human Services

Mental Health Therapist

Danville, Illinois, United States · On-site

$52k–$65k/yr

Mid level

Join a team committed to supporting and empowering individuals, families, and groups through evidence-based therapy that promotes mental wellness and fosters meaningful growth. Crosspoint Human Services is seeking a comp…

Skills: Evidence-Based Therapy, Clinical Documentation, Treatment Planning, Individual Therapy, Family Therapy

Crosspoint Human Services

Outpatient Services Care Coordinator

Danville, Illinois, United States · On-site

Entry level

Crosspoint Human Services is hiring caring, dedicated professionals to provide quality, person-centered support to individuals with diverse needs, including developmental disabilities, mental illness, and other health co…

Skills: Comprehensive assessments, Care planning, Counseling, Case coordination, Vocational support

Crosspoint Human Services

Domestic Violence And Shelters Specialist

Danville, Illinois, United States · On-site

Mid level

Be the bridge to safety and stability for those in need. As a Domestic Violence and Shelter Programs Care Coordinator you will work directly to provide service coordination for individuals who are homeless or survivors o…

Skills: Service Coordination, Comprehensive Assessments, Care Planning, Individual Support, Group Support

Crosspoint Human Services

Peer Support Specialist

Danville, Illinois, United States · On-site

Entry level

Crosspoint Human Services is seeking a Peer Support Specialist with lived experience of mental health challenges and/or substance use recovery to support individuals in building trust, accessing services, and strengtheni…

Skills: Peer Support, Mental Health Support, Substance Use Recovery, Crisis Intervention, Self-Advocacy

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Crosspoint Human Services logo

Front Office Specialist

Crosspoint Human Services

United States • On-site

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Mid level

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  • $17/hr–$17/hr
  • Part-time
  • high school
  • Paid leave, Health insurance, Dental insurance, Vision insurance, Flexible benefits, 401(k) with employer match
  • Posted 8d ago
  • ~26 hrs/week

Responsibilities

The Front Office Specialist serves as the first point of contact, managing front desk operations and providing trauma-informed customer service. Key duties include greeting visitors, routing calls, and ensuring a safe, compliant environment for individuals in crisis.

Requirements

Candidates must have a high school diploma or equivalent. A minimum of two years of experience in receptionist, administrative, or customer service roles is required.

Full job description

We are seeking a professional, friendly, and organized Front Office Specialist to be the first point of contact for our agency. The ideal candidate will provide exceptional customer service, manage front desk operations, and support administrative functions to ensure a welcoming and efficient workplace. This position plays a critical role in creating a trauma-informed, welcoming, and culturally responsive environment while ensuring confidentiality, safety, and compliance with Illinois and federal regulations.

Responsibilities and Duties:

Duties include but are not limited to:

  • Greet persons served, families, visitors, vendors, and community partners in a respectful, trauma-informed manner.
  • Provide a safe and welcoming environment for individuals experiencing mental health crises, housing instability, domestic violence, and/or developmental disabilities.
  • Provide general information regarding Crosspoint programs and eligibility requirements.
  • Maintain visitor sign-in procedures and follow agency safety protocols.
  • Monitor lobby area to ensure safety and appropriate conduct.
  • Maintain strict confidentiality in accordance with state and federal laws and regulations.
  • Answer, screen, and route incoming calls.

Schedule: Part-Time

Job Requirements:

  • Requires high school diploma or the equivalent.
  • Minimum of two years of receptionist, administrative, or customer service experience.

Crosspoint Human Services’ Benefits

Taking care of people starts with taking care of our employees. Crosspoint offers a comprehensive benefit package designed to support your well-being, growth, and stability.

Time Away

  • Up to 40 hours per year of paid leave

Health and Wellness:

  • Crosspoint pays a portion of health insurance premiums for employees and their families
  • Group dental and vision insurance
  • Flexible benefits available for employees

Financial Security

  • 401(k) participation after 90 days of service with an employer match
  • Professional development assistance and tuition reimbursement
  • Employee Referral Program

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to an inclusive work environment for all our employees.

Related keywords

Front OfficeTrauma-Informed CareCulturally ResponsiveConfidentialityMental HealthHousing InstabilityDomestic ViolenceDevelopmental DisabilitiesReceptionistAdministrative SupportCustomer ServiceComplianceIllinois RegulationsFederal Regulations

About Crosspoint Human Services

LinkedInVisit site

A non profit mental health care provider, We offer quality human services to individuals, families and the community.

Industry
Mental Health Care
Company size
51-200 employees
Founded
1980
Headquarters
Danville, Illinois
LinkedIn followers
97

Private non profit with a mission to provides quality human services in a competent and reliable fashion to individuals, families and the community. Our vision is that we believe that all people should have every opportunity to realize their highest possible level for a productive and healthy life in their community.

Offices: 210 Avenue C, Danville, Illinois 61832, US · 309 N Logan Ave, Danville, Illinois 61832, US · 201 N Hazel St, Danville, Illinois 61832, US

Recovery ServicesResidental ServicesDevelopmental TrainingEarly InterventionDomestic Violence ProgramEarly Learning Center24 hours Crisis Response Team24 Hour Housing Supervisionand Domestic Violence Transitional Housing
View all jobs at Crosspoint Human Services

About Crosspoint Human Services

LinkedInVisit site

A non profit mental health care provider, We offer quality human services to individuals, families and the community.

Industry
Mental Health Care
Company size
51-200 employees
Founded
1980
Headquarters
Danville, Illinois
LinkedIn followers
97

Private non profit with a mission to provides quality human services in a competent and reliable fashion to individuals, families and the community. Our vision is that we believe that all people should have every opportunity to realize their highest possible level for a productive and healthy life in their community.

Offices: 210 Avenue C, Danville, Illinois 61832, US · 309 N Logan Ave, Danville, Illinois 61832, US · 201 N Hazel St, Danville, Illinois 61832, US

Recovery ServicesResidental ServicesDevelopmental TrainingEarly InterventionDomestic Violence ProgramEarly Learning Center24 hours Crisis Response Team24 Hour Housing Supervisionand Domestic Violence Transitional Housing
View all jobs at Crosspoint Human Services

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