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Administrative Jobs in Schaumburg, IL (Now Hiring) — 144 open

Wheels, LLC logoWheels, LLC

Customer Support Specialist

Schaumburg, Illinois, United States · Hybrid

$41k–$57k/yr

Entry level

Job Description: JOB OVERVIEW At Wheels, we’re moving businesses forward by delivering mobility experiences our customers love powered by passionate people who bring creative solutions to life. As a Customer Support Spec…

Skills: Verbal Communication, Written Communication, Microsoft Office Suite, Mathematics, Time Management

Sunrise Senior Living logoSunrise Senior Living

Concierge

Schaumburg, Illinois, United States · On-site

$15/hr–$18/hr

Entry level

Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. As a Concie…

Skills: Customer Service, Communication Skills, Time Management, Multitasking, Microsoft Office

HMM America logoHMM America

Equipment Advisor

Schaumburg, Illinois, United States · On-site

$33/hr–$42/hr

Senior

Join HMM America and navigate the future of shipping and logistics, where you’ll grow alongside an industry leader committed to sustainability, innovation, and excellence. At HMM America, we’re shaping the fu…

Skills: Communication Skills, Analytical Skills, Technical Troubleshooting, Organizational Skills, Enterprise Resource Platforms

USA Vein Clinics, Vascular, Fibroid and Oncology Centers logoUSA Vein Clinics, Vascular, Fibroid and Oncology Centers

Bilingual Medical Assistant

Schaumburg, Illinois, United States · On-site

$21/hr–$24/hr

Mid level

Why USA Clinics Group? Founded by physicians with experience at leading academic medical centers, USA Clinics Group was built on a vision of delivering patient-first care beyond the hospital setting. Today, we’re the nat…

Skills: Bilingual English and Spanish, Patient Care, Medical Procedure Assistance, Patient Scheduling, Insurance Verification

Paylocity logoPaylocity

Managed Payroll Associate III - Elevate Solutions

Schaumburg, Illinois, United States · On-site

$25/hr–$31/hr

Mid level$10M raised

Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM sof…

Skills: Payroll Processing, HCM Workflows, HR Data Management, Client Relationship Management, Root-Cause Analysis

Wheels, LLC logoWheels, LLC

Account Manager, Fleet Administration, US

Schaumburg, Illinois, United States · Hybrid

$55k–$77k/yr

Mid level

Job Description: This highly visible position will work closely with Client Management and key operational areas and is responsible for 100% client retention. In this role, the Account Manager will support and execute a …

Skills: Client Relationship Management, Fleet Administration, Microsoft Excel, Project Management, Customer Service

Fortis Fire & Safety logoFortis Fire & Safety

Accounting Supervisor

Schaumburg, Illinois, United States · On-site

$75k–$90k/yr

Mid level

We do not accept unsolicited resumes from third-party agencies. Resumes submitted without prior approval from our Talent Acquisition team will not be eligible for placement fees. Company Overview At Fortis Fire & Safety,…

Skills: General Ledger Management, Financial Reporting, Job Costing, Work-In-Progress Tracking, GAAP

Watterson Restoration & Facility Solutions logoWatterson Restoration & Facility Solutions

Project Manager

Schaumburg, Illinois, United States · On-site

$52k–$85k/yr

Mid level

Description Position Summary: The Project Manager is a self-directed professional who exercises independent judgment in managing projects related to emergency and facility operations. The role serves as a partner to clie…

Skills: Project Lifecycle Management, Budgeting, Risk Evaluation, Stakeholder Management, Vendor Negotiation

CoverPoint Partners logoCoverPoint Partners

Borrower Services / Account Resolution Specialist

Schaumburg, Illinois, United States · Hybrid

$20/hr–$21/hr

Mid level

*This is a work from home position. Candidates must have access to reliable internet connection. This position will be based remotely in IL. Join IonTuition’s Administration team and help make a difference for stud…

Skills: Consumer Account Servicing, FCRA Knowledge, Bankruptcy Processing, Credit Bureau Dispute Resolution, Account Maintenance

Fortis Fire & Safety logoFortis Fire & Safety

Customer Service Representative (National Accounts)

Schaumburg, Illinois, United States · On-site

$23/hr–$30/hr

Mid level

We do not accept unsolicited resumes from third-party agencies. Resumes submitted without prior approval from our Talent Acquisition team will not be eligible for placement fees. Company Overview At Fortis Fire & Safety,…

Skills: Customer Service, Account Coordination, Dispatching, Scheduling, Work Order Management

TVG-Medulla, LLC logoTVG-Medulla, LLC

Healthcare Assistant

Schaumburg, Illinois, United States · On-site

$17/hr–$19/hr

Entry level

Company Description COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such…

Skills: Patient Support, Clinical Techniques, Patient Coaching, Appointment Scheduling, Record Management

Accelerated Rehabilitation Centers combined with Athletico Physical Therapy logoAccelerated Rehabilitation Centers combined with Athletico Physical Therapy

Physical Therapy Aide

Schaumburg, Illinois, United States · On-site

$15/hr–$20/hr

Entry level

Position Overview About Us: At Athletico, we believe in the power of support – because a little help can lead to extraordinary achievements. Physical therapy isn’t just about recovery; it’s about transformation. Our team…

Skills: Patient Care, Clinical Support, Administrative Support, Communication Skills, Time Management

Wheels, LLC logoWheels, LLC

Toll Management Specialist

Schaumburg, Illinois, United States · Hybrid

$32k–$45k/yr

Entry level

Job Description: JOB OVERVIEW The Toll Specialist supports the Toll Management product by monitoring vehicle enrollment, handling violation disputes, and resolving customer service issues. KEY RESPONSIBILITIES - ESSENTIA…

Skills: Salesforce, Microsoft Office, Microsoft Excel, Customer Service, Problem Solving

INX International Ink Co. logoINX International Ink Co.

Customer Service Representative

Schaumburg, Illinois, United States · On-site

$23/hr–$25/hr

Senior

Company Description In a world of vibrant color, INX stands out by blending art, science, and sustainability into every drop of ink we make. We’re globally recognized for our innovation, and we’re A Great Place to Work-C…

Skills: Customer Service, Order Processing, SAP, MS Excel, MS Word

Polish & Slavic Federal Credit Union logoPolish & Slavic Federal Credit Union

Member Services Representative

Schaumburg, Illinois, United States · On-site

$20/hr–$22/hr

Entry level

Polish & Slavic Federal Credit Union is committed to supporting our employees’ overall wellbeing by providing valuable benefits. The credit union proudly offers a competitive benefits package, that includes: Medica…

Skills: Customer Service, Cross Selling, Cash Handling, Loan Processing, Account Management

Lennar logoLennar

Homebuyer Concierge

Schaumburg, Illinois, United States · On-site

$18/hr–$32/hr

Entry level$747M raised

Homebuyer Concierge We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building q…

Skills: Customer Relationship Management, Expectation Management, Contract Administration, Cross-Functional Coordination, Problem Resolution

Wheels, LLC logoWheels, LLC

Compliance Services Specialist I

Schaumburg, Illinois, United States · Hybrid

$38k–$53k/yr

Mid level

Job Description: JOB OVERVIEW The Compliance Services Specialist I is responsible all incoming compliance mail routing, processing of mail, sending out trackable mail, processing returned mail, processing plate cancellat…

Skills: Mail Processing, Compliance Management, Customer Service, Salesforce, Microsoft Office

Femco logoFemco

Leasing Consultant

Schaumburg, Illinois, United States · On-site

$24/hr

Entry level

Company: The Finger Companies Property: Treehouse of Schaumburg Position: Leasing Consultant Compensation: $24.00/hour (paid bi-weekly) Generous Commissions: new moves-ins AND renewals (paid monthly) Sales volume bonus (…

Skills: Property Management, Customer Service, Leasing, Microsoft Office Suite, OneSite

American Society of Anesthesiologists® logoAmerican Society of Anesthesiologists®

Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL

Schaumburg, Illinois, United States · Hybrid

$56k–$70k/yr

Mid level

AQI REGISTRY IMPLEMENTATION COORDINATOR SCHAUMBURG, IL – FLEXIBLE HYBRID SCHEDULE Feel good about your work—and your workplace. The American Society of Anesthesiologists (ASA) team provides education, resourc…

Skills: Customer Service, Help Desk Support, Ticketing Systems, User Account Management, CRM Tools

Kestra Financial logoKestra Financial

Client Service Associate

Schaumburg, Illinois, United States · On-site

Mid level

Client Service Associate Summary The Client Service Associate reports to the Senior Client Service Associate and is critical to appropriately leveraging Advisors' time. This position utilizes excellent customer service a…

Skills: Customer Service, Problem Solving, Client Meeting Preparation, Account Maintenance, Compliance Standards

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Showing 1–20 of 144

Wheels, LLC logo

Customer Support Specialist

Wheels, LLC

Schaumburg, Illinois, United States • Hybrid

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Entry level

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  • $41k–$57k/yr
  • Full-time
  • high school, bachelor degree
  • Annual Incentive Plan
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The role focuses on managing client and driver communications and executing tactical requests with accuracy and urgency. Key duties include task management in CRM systems and coordinating vehicle-related logistics to ensure client satisfaction.

Requirements

A high school diploma is required, with a bachelor's degree and Salesforce experience preferred. Candidates must have at least one year of customer service experience in a high-volume environment.

Full job description

Job Description:

JOB OVERVIEW

At Wheels, we’re moving businesses forward by delivering mobility experiences our customers love powered by passionate people who bring creative solutions to life. As a Customer Support Specialist, you’ll be an essential part of that mission, ensuring every client and driver interaction reflects our high standards of service, care, and follow-through.

This role plays a critical part in supporting client satisfaction and retention, working in close partnership with Account Managers and operational teams to execute client and driver requests with accuracy and urgency. You’ll serve as a reliable advocate and point of contact, helping to deliver a consistent and exceptional experience across every touchpoint.

Task management is at the core of this role you'll be responsible for organizing, tracking, and completing a high volume of activities that directly impact client outcomes. In a fast-paced, detail-driven environment, success depends on your ability to prioritize effectively, follow through consistently, and respond with both clarity and care.

If you take pride in service, value strong relationships, and thrive on staying one step ahead, this is your opportunity to contribute meaningfully to our clients’ success and be part of a team shaping the future of mobility.

KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS
  • Client and Driver Communication:
    • Collaborate with a diverse portfolio of clients.
    • Respond to client and driver communications related to tactical matters as instructed.
    • Follow up with clients and drivers to fulfill requests initiated by internal departments.
    • Address incoming replacement requests such as fuel, insurance, compliance, and MAP passports.
    • Answer multi-channel inquiries (telephony, email, FleetView, VIM application).
    • Provide backup for other associates as designated by leadership.
  • Request and Task Management:
    • Enter and manage customer requests in CRM and internal systems.
    • Process and complete tasks including license and title requests, vehicle transportation, vehicle remarketing, mass driver/vehicle uploads, and more.
    • Assist with follow-up on tasks and requests, ensuring timely execution.
    • Make strategic decisions on clients’ behalf, such as keep/sell vehicle recommendations, placing drivers in rentals, and surplus utilization.
    • Manage drivers in rentals to maximize fleet efficiency and cost containment.
    • Escalate issues to the Supervisor and appropriate personnel as needed.
  • System and Data Management:
    • Maintain and update client profiles and standard operating procedures.
    • Execute and run reports as required.
    • Demonstrate effective use of applications including, but not limited to Salesforce, Fleetview, P2P.
    • Maintain confidentiality of received information.
  • Performance Standards
    • Meet Salesforce KPIs as set by Client Services.
    • Uphold established performance guidelines.
    • Support the organization's mission and goals.
    • Proactively identify client issues and notify the Supervisor in a timely manner.
  • Perform other duties as assigned or required per the client profile.
LEADERSHIP RESPONSIBILITIES
  • This position has no leadership responsibilities.
COMPETENCIES - SKILLS
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite.
  • Intermediate proficiency in math.
  • Strong time management skills and attention to detail.
  • Diplomacy, tact, and grace under pressure when working through challenging and/or urgent client or driver issues.
  • Foster cross-functional collaboration.
  • Ability to be flexible and adapt quickly in a fast-paced environment.
  • Can work independently with minimal assistance and/or as part of a team.
  • Ability to provide sound problem solving, analysis, and critical thinking to draw appropriate conclusions.
  • Ability to set and manage multiple priorities and tasks simultaneously in a demanding environment.
EDUCATION AND EXPERIENCE
  • High School Diploma required; Bachelor's degree preferred
  • Minimum of 1 year of customer service experience in a high-volume, multi-tasking environment.
  • Salesforce experience preferred
  • Spanish language proficiency desired
CORE VALUES

At Wheels, we believe in fostering a culture that is built on our Core Values and Guiding Principles. We cultivate a culture of excellence and innovation by upholding these values, driving our collective success and growth.

  • Integrity – Always act with integrity and honesty.
  • One Team – Treat others with dignity and respect; act as a cohesive, inclusive and accountable team that is making a difference.
  • Innovation – Drive continuous improvement, spark creativity and embrace next generation thinking.
  • Customer Success – Ensure that customer and driver success is at the heart of everything we do.
CULTURAL ATTRIBUTES

At Wheels, our culture guides us how we work every day, and we look for team members who show these behaviors:

  • Discipline Drives Quality – Plan the Trip: Think proactively, hold a high bar, follow through by leveraging experience and systems. To produce quality outcomes, we must be intentional and deliberate in everything we do, from big bets to daily execution.
  • Intellectually Curious – Fuel Your Minds: Be bold, challenge assumptions, think differently, look outside the box. Strive to unlock your own thinking and create new possibilities.
  • Commit and Deliver – Own It: Take responsibility for your work, from start to finish, and be accountable for the results. Think and act like an owner of the business.
  • Relationships Matter – Share the Ride: Trust is central, both with key internal and external stakeholders. Relationships are not a side effect of work but a driver of success.
JOB SPECIFICATIONS, PHYSICAL DEMANDS AND WORK ENVIRONMENT Work Environment: This hybrid position is located in Georgia or Illinois and operates in a professional office environment. Position Type/Standard Schedule: This is a full-time position, Monday through Friday. Travel: No travel is required Physical Demands: While performing the duties of this job, the employee must regularly speak, hear, and see, and operate a computer, keyboard, mouse, and phone. Sit or stand for extended periods of time. DISCLAIMER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Benefits

Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family.

Pay Range:

$40,500-$56,700

The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here.

EEO Statement

Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

Related keywords

SalesforceFleetviewVIM ApplicationP2PCRMMobilityFleet EfficiencyCustomer SupportTask ManagementClient RetentionVehicle RemarketingComplianceMulti-channel Inquiries

About Wheels, LLC

LinkedInVisit site
Industry
Financial Services
Company size
1,001-5,000 employees
Headquarters
Schaumburg, IL
LinkedIn followers
25,855

Wheels is the power of Wheels, Donlen, and LeasePlan USA coming together as one team – all united with a passionate commitment to customer service. As one of the largest fleet management companies in North America, Wheels features a portfolio of 800,000 vehicles under management across the continent, a global alliance in 59 countries, and a client base that consists of some of the best-known businesses in the world. No matter the industry type or business size, we’re proud to work across sales and service fleets, trucks and equipment, and last mile delivery to ensure we power your potential. Your success is our success. Together let’s go far.

Offices: 1299 Zurich Way 401E, Schaumburg, IL 60173, US · 2001 Rand Road, Des Plaines, IL 60016, US · 6733 Mississauga Rd., Suite 310, Mississauga, Ontario L5N 6J5, CA · 3000 Lakeside Dr., 2nd Floor, Bannockburn, IL 60015, US · 5090 Explorer Drive, Suite 201, Mississauga, Ontario L4W 4T9, CA

Customer ServiceFinanceITand Account ManagementCRME-CommerceCar SharingEducationTaxi ServiceEdTech
View all jobs at Wheels, LLC

Frequently asked questions

How many Administrative jobs are open in Schaumburg, IL right now?

There are currently 144 open administrative positions in Schaumburg, IL listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Administrative roles in Schaumburg, IL?

Companies currently hiring include D.R. Horton, Wheels, LLC, Duly Health and Care, Paylocity, Associa Community Management Corporation of New Jersey, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Administrative jobs in Schaumburg, IL?

Yes — 31 of the 144 open administrative positions offer remote or hybrid work (7 remote, 24 hybrid).

How do I apply for Administrative jobs in Schaumburg, IL?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Administrative jobs in other cities

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Other jobs in Schaumburg, IL

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