Customer Service & Support Jobs in Schaumburg, IL (Now Hiring) — 472 open
Cloud 9
Store Supervisor
Schaumburg, Illinois, United States · On-site
$25/hr–$27/hr
Mid level
JOB SUMMARY The Dispensary Supervisor of the Company will support day-to-day operations of the dispensary in accordance with state law and the Company standards. This position will help to direct workflow of the staff, a…
POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great…
POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through perfor…
POSITION OBJECTIVE: The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and reg…
FOR MORE THAN 80 YEARS, Natus has been committed to serving the varying needs of clinicians, delivering the highest-quality solutions to raise the standard of care for patients everywhere. Our comprehensive diagnostic an…
Skills: Field Installation, Network Configuration, Customer Training, IP Addressing, DHCP/DNS
Overview Apprentice Plumber Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, indep…
Skills: Plumbing, Drain Cleaning, Water Cleanup, Diagnostics, Cost Estimation
Overview Field Sales Representative - Excavation Roto-Rooter is seeking Field Sales Representatives for our Excavation department. We offer an opportunity for sales professionals to pursue pre-qualified leads from our fi…
Skills: Outside Sales, Customer Service, Lead Conversion, Camera Assessment, Quoting
Enterprise Account Manager - Enterprise Direct Sales, Comcast Business
Schaumburg, Illinois, United States · On-site
$62k–$101k/yr
Senior$9.1B raised
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin…
Retail Sales - Home Department - Woodfield Shopping Center
Schaumburg, Illinois, United States · On-site
Entry level$969M raised
Job Description The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. A day in the life… Set and achieve sales goals, f…
Skills: Customer Service, Digital Selling, Relationship Building, Styling, Fashion Knowledge
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Requisition ID: 937644 Store #: 00T193 EB Schaumburg Position:Part-Time Total Rewards: Benefits/Incentive Information At Eye Boutique, we believe everyone deserves a view for life. We are committed to creating spectacula…
Job Description: Do you relish the opportunity to beef up a team of high performers? Can you bring that extra sizzle to the grill while making lifelong memories for our guests and our team members? At Portillo’s, we’re l…
The Marketing Customer Engagement Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the bu…
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Requisition Number: 231546 Job Description Cintas is offering an exciting Management Trainee program designed to kickstart your professional career. We are seeking a motivated and dynamic Management Trainee to join this …
Skills: Leadership, Outside Sales, Production Management, Warehouse Management, Office Management
Overview Field Sales Representative - Water Restoration Roto-Rooter is currently seeking Field Sales Representatives for our Water Restoration department. Ideal candidates will actively pursue sales opportunities and qua…
Skills: Outside Sales, Water Restoration, Customer Service, Property Assessment, Lead Conversion
Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. As a Concie…
Skills: Customer Service, Communication Skills, Time Management, Multitasking, Microsoft Office
Company NameARS-Rescue Rooter Overview American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customer…
Company Description We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our p…
Skills: Customer Service, Cash Handling, Order Processing, Basic Mathematics, Communication Skills
Company Description We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our p…
Skills: Navigation, Customer Service, Safe Driving, Cash Handling, Time Management
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$25/hr–$27/hr
Full-time
high school
Posted 9h ago
~40 hrs/week
Responsibilities
The Store Supervisor manages day-to-day dispensary operations, including staff workflow, opening/closing procedures, and inventory reconciliation. They are responsible for coaching team members, handling customer escalations, and ensuring strict adherence to state cannabis laws and company policies.
Requirements
Candidates must have a high school diploma and 3-5 years of customer service experience, including at least one year of leadership or mentoring. Applicants must be 21 or older and capable of lifting up to 50 pounds.
Full job description
JOB SUMMARY
The Dispensary Supervisor of the Company will support day-to-day operations of the dispensary in accordance with state law and the Company standards. This position will help to direct workflow of the staff, and regularly perform store opening and closing procedures on <non>-peak periods. As Supervisor, you will manage any customer (recreational, medicinal and caregivers) escalations, reinforce team culture and act as an ambassador of the Company’s mission to normalize, professionalize, and revolutionize cannabis.
At the Company, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As Dispensary Supervisor, will have:
Experience leading a team of hourly members; skills include onboarding, training, coaching and providing feedback.
Knowledge of retail business fundamentals, including inventory management, opening/closing procedures setting daily work assignments and facilitating operational workflows, and driving sales goals.
Elevated skills in decision making, active listening and problem solving.
Advanced cannabis product knowledge and industry compliance standards.
Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service!
WHO YOU ARE
You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team’s success!
You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
You inspire others! You are a leader who has a passion for coaching, teaching and listening to your teams.
You hold yourself to a high level of integrity and lead by example. In an industry that is highly regulated, we trust in our employee’s commitment to always do the right thing.
CORE JOB DUTIES
Regularly perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and inventory reporting) on non-peak periods.
Facilitate training and onboarding of Lead Wellness Advisors and Wellness Advisors, including coaching on selling and cross-selling techniques.
Respond to all employee’s questions, concerns or suggestions and communicate team resource requirements to management.
Provide real-time coaching and feedback for performance concerns; document and escalate all employee relations issues in a timely manner to management.
Direct the workflow of the team by creating morning rosters, break sheets, and delegating daily responsibilities.
Ensure team accountability to compliance with all company policies, procedures, state and local laws.
Manage escalated customer concerns and respond to complex or nonstandard product questions.
Investigate any cash, POS or product discrepancies and escalate/record appropriately.
Troubleshoot technical issues or glitches in POS system.
Verify inventory counts and cash deposit totals; reconcile any discrepancies.
Maintain inventory of marketing assets including fliers, merchandise, and promotional materials.
Ensure a clean and safe environment for employees and customers.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
High School Diploma or equivalent.
3 - 5 years’ experience in customer service; 1+ year experience leading or mentoring a team. Cannabis experience preferred.
Excellent customer service skills.
Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
Excellent communication, interpersonal, and persuasive skills.
Ability to walk or stand for extended periods of time
The Company is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.
Pay Range
$25—$27 USD
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
The company does not offer employment-based visa sponsorshipfor this role or any other position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time.
How many Customer Service & Support jobs are open in Schaumburg, IL right now?
There are currently 472 open customer service & support positions in Schaumburg, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Schaumburg, IL?
Companies currently hiring include Paylocity, Macy's, Wheels, LLC, Domino's, EssilorLuxottica, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Schaumburg, IL?
Yes — 48 of the 472 open customer service & support positions offer remote or hybrid work (13 remote, 35 hybrid).
How do I apply for Customer Service & Support jobs in Schaumburg, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.