Tampa, Florida, United States · Hybrid
Description Intake Screeners are the initial telephone point of contact for all new clients of Bay Area Legal Services. This is a professional position under the supervision of the Centralized Telephone Intake (CTI) Supe…
Skills: Communication skills, Customer service, Data entry, Conflict resolution, Legal resource knowledge
Orlando, Florida, United States · On-site
$15/hr
Our Story With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we hav…
Skills: Logistics, Tracking and tracing, Communication, Customer service, Time management
Titusville, Florida, United States · On-site
Department: ICU Schedule/Status: 7:00pm-7:00am; Part Time Standard Hours/Week: 24 General Description: Under the general supervision of the Nurse Manager/Director or Clinical Coordinator. Responsible for transcribing phy…
Skills: Cardiac monitoring, Telemetry monitoring, Transcription of physician orders, Medical record management, Receptionist duties
Jacksonville, Florida, United States · On-site
Description Who We Are Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Ou…
Skills: Call center, Customer service, Inbound calls, Outbound calls, Communication
Wesley Chapel, Florida, United States · On-site
Position Summary Florida Medical Clinic Orlando Health Job Title: Scheduling Coordinator Full Time: Monday-Friday, 8:00 AM - 5:00 PM. Department: Vascular Surgery Locations - Travel will be required based on business nee…
Skills: Scheduling, Customer service, Telephone etiquette, Data entry, Medical terminology
Gainesville, Florida, United States · On-site
Overview Build your future at University of Florida Health as a Laboratory Clerk in beautiful Gainesville, Florida where Nature and Culture meet. Our thriving community is known for its unique blend of natural beauty, in…
Skills: Laboratory clerical procedures, Specimen collection, Specimen accessioning, Specimen distribution, Blood product handling
Ocoee, Florida, United States · On-site
Transaction Processing Associate I ON-SITE ONLY In Ocoee, FL. Pay Rate $14.50/hr. which may be below your state's minimum wage. Please take this into consideration when applying. Working for you Here are a few good reaso…
Skills: Data entry, Document processing, Scanning, Administrative tasks, Customer service
Milton, Florida, United States · On-site
Why Join Us?Be Valued for What You Bring to the Team – Competitive pay that rewards your hard workBenefits You Can Count On – Medical, dental, vision, and life insurance coverageWork Hard. Recharge Often. – Generous PTO …
Skills: Patient intake, Vital signs monitoring, Medical terminology, Infection control, Appointment scheduling
Sarasota, Florida, United States · On-site
Department HealthFit_CKA Job Summary Scheduled to work shifts to conduct health risk assessments, equipment orientation, and fitness assessments for new members while building up personal training volume. Serves as the g…
Skills: Health risk assessment, Fitness assessment, Equipment orientation, Personal training, Fitness equipment maintenance
Navarre, Florida, United States · On-site
Why Join Us?Be Valued for What You Bring to the Team – Competitive pay that rewards your hard workBenefits You Can Count On – Medical, dental, vision, and life insurance coverageWork Hard. Recharge Often. – Generous PTO …
Skills: Customer service, Call center operations, Administrative support, Problem-solving, Active listening
Orlando, Florida, United States · On-site
Position Summary Position Summary: At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year lega…
Skills: Customer service, Insurance verification, Medical authorization, Data entry, Financial counseling
Palm Beach County, Florida, United States · On-site
$15/hr–$17/hr
Benefits: Free food & snacks Paid time off 401(k) matching Company parties Competitive salary Employee discounts Storybrooke Preschool Academy is looking for a dependable, hardworking, and detail-oriented Housekeeper to …
Skills: Housekeeping, Janitorial services, Sanitization, Cleaning, Floor care
Pine Hills, Florida, United States · On-site
Compensation Salary Schedule Overview To provide an appropriate educational atmosphere which encourages positive student learning and to participate in a dynamic setting with other classroom teachers, administrators, cur…
Skills: Classroom management, Instructional planning, Student assessment, Curriculum implementation, Communication skills
Clearwater, Florida, United States · On-site
POSITION: Digital Media Coordinator STATUS: Full-Time/Non-Exempt DEPARTMENT: Marketing REPORTS TO: Digital Media Manager This position will assist in implementation and coordinating efforts to achieve the goals and objec…
Skills: Social media management, Email marketing, E-commerce, SEO, Google Analytics
Orange Park, Florida, United States · On-site
St. Catherine of Siena Catholic Church Maintenance Technician Reports to: Pastor Part Time FLSA: Hourly Non-Exempt GENERAL SUMMARY Our ideal candidate will have in-depth knowledge of maintenance procedures, electric, hyd…
Skills: Maintenance procedures, Electrical systems, Hydraulic systems, HVAC systems, Plumbing
Jacksonville, Florida, United States · Hybrid
Overview This is a hybrid role with the expectation that time working will regularly take place inside and outside of our Jacksonville, FL office. This position provides operational support to the Equipment Finance Divis…
Skills: Contract maintenance, Asset maintenance, Cash posting, Account reconciliation, Suspense management
Maitland, Florida, United States · Hybrid
$20/hr–$25/hr
Job Description: The purpose of this position is to help patients get access to the medications and therapies that they need. Job Details Snapshot: Compensation: $20-25/hr. Location(s): 495 N Keller Rd, Maitland, FL 3275…
Skills: Insurance verification, Benefit investigation, Prior authorization, Claims appeals, Reimbursement
Fort Walton Beach, Florida, United States · On-site
Description At employU, our culture is EPIC.It’s not just a buzzword; it’s how we show up every day for our team and the community we serve. employU Values Statement — EPIC Empowerment – We give every person the tools, s…
Skills: Leadership, Coaching & Team Development, Communication, Interpersonal Skills, Organizational Skills
Clearwater, Florida, United States · On-site
Join Evara Health—Driven by Purpose, Powered by People. Evara Health provides essential, high-quality care to the communities who need it most through 17 centers and mobile units offering primary care, dental, beha…
Skills: Patient intake, Phlebotomy, Vaccine administration, Electronic health records, Clinical documentation
Clearwater, Florida, United States · On-site
Join Evara Health—Driven by Purpose, Powered by People. Evara Health provides essential, high-quality care to the communities who need it most through 17 centers and mobile units offering primary care, dental, beha…
Skills: Patient intake, Phlebotomy, Vaccine administration, Electronic health records, Clinical documentation
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The Intake Screener serves as the initial point of contact for new clients, assessing legal problems and determining eligibility for services. They are responsible for scheduling appointments, routing emergency cases, and maintaining accurate records of client interactions.
Candidates must possess a high school diploma or equivalent and demonstrate excellent communication and customer service skills. Proficiency in data entry and the ability to work professionally under pressure are essential requirements for this position.
Description
Intake Screeners are the initial telephone point of contact for all new clients of Bay Area Legal Services. This is a professional position under the supervision of the Centralized Telephone Intake (CTI) Supervisor and Manager, requiring knowledge of legal and community resources, public agencies, and the ability to assess, schedule and refer clients appropriately. These part-time roles are 60% remote (3 days per week remote) after successful completion of new hire training.
· Initially assess applicants' legal problems over the telephone and check for conflicts of interest.
· Determine applicant eligibility in accordance with LSC regulations and other funding criteria.
· Timely process online applications as assigned and complete follow-up financial eligibility verification
· Inform applicants when they are ineligible, refer them to other sources of assistance, and give appropriate information as instructed.
· Schedule appointments through the CTI Unit for all eligible applicants from various service regions, unless the applicant meets the criteria for a special grant or has a legal emergency.
· Route eligible applicants with emergency cases and applicants who qualify for services through a specific grant to the appropriate full-service team for assistance.
· Assist with training new screeners as requested.
Requirements
· High school diploma or equivalency.
· Excellent communication skills & customer service skills
· Good typing skills and the ability to enter data into computer.
· Demonstrated ability to work responsibly under close supervision.
· Ability to work professionally and politely with the public under pressure, and to maintain effective working relationships with other employees.
· Experience at a Non-Profit
· Previous customer service experience
· Previous call center experience
· Office experience
· Receptionist or previous phone experience
· Bi-Lingual fluency in both English and Spanish, or English and Haitian-Creole
A nonprofit law firm with the objective of helping the most vulnerable members of our community.
Bay Area Legal Services is a nonprofit, public interest law firm. Our lawyers, paralegals, and support staff are dedicated to providing free civil legal services to qualified and low-income residents and nonprofits throughout the Tampa Bay area. We believe that access to justice is fundamental to strong, safe communities. Last year, we helped and educated more than 25,000 individuals, families, and community groups. At Bay Area Legal Services, we are here for one reason: To help.
Offices: 1302 N 19th St, Tampa, Florida, US
View all jobs at Bay Area Legal ServicesBased on 1695 listings with disclosed salaries, most administrative jobs in Florida pay between $45k–$88k per year. Individual offers vary with seniority, company size, and specialization.
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