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Jobs at AssistRx (Now Hiring) — 15 open

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Senior Human Resources Workforce Analyst

Maitland, Florida, United States · Remote OK

Senior

The Senior HR Workforce Analyst is responsible for delivering workforce analytics, people insights, and strategic reporting that support organizational decision making and workforce planning initiatives across AssistRx. …

Skills: Workforce Analytics, People Insights, Strategic Reporting, Dashboard Development, Predictive Analytics

AssistRx logoAssistRx

Senior Analyst, NOC

Orlando, Florida, United States · Remote OK

Senior

The Senior Analyst, NOC at AssistRx is a core member of the Technical Operations team responsible for keeping the platform visible, healthy, and understood — for the engineering, product, and operations teams who build a…

Skills: Azure, Observability, Sumo Logic, Azure Monitor, OpsGenie

AssistRx logoAssistRx

Vice President, Infrastructure Services (Remote)

Tempe, Arizona, United States · Remote OK

Senior+

A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their patients, providers and pharmacies. iAssist℠, AssistRx’s flagship product…

Skills: Infrastructure Strategy, Cloud Migration, IT Service Management, AI Operationalization, Telephony Infrastructure

AssistRx logoAssistRx

Salesforce Tech Lead ( Remote )

Orlando, Florida, United States · Remote OK

$100k–$120k/yr

Senior+

Extensive Salesforce, Apex, and Flows Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners, and developers. Extensive Salesforce, Apex, and Flows Expe…

Skills: Salesforce, Apex, Salesforce Flows, C#, .NET Core

AssistRx logoAssistRx

Insurance Verification Specialist - Specialty Pharmacy

Overland Park, Kansas, United States · Hybrid

$19/hr–$22/hr

Mid level

Job Description: The purpose of this position is to help patients get access to the medications and therapies that they need. Job Details Snapshot: Compensation: $19-22/hr. Location(s): 4500 W. 107th Street, Overland Par…

Skills: Insurance Verification, Benefit Investigation, Prior Authorization, Medical Coding, Medical Billing

AssistRx logoAssistRx

Customer Service Representative - Specialty Pharmacy

Overland Park, Kansas, United States · Hybrid

$19/hr–$21/hr

Entry level

The purpose of the Customer Service Representative (CSR) is to meet or exceed the customer’s expectations by assessing our customer’s needs, assigning priorities, and triaging the information to the appropriate resources…

Skills: Customer Service, Triage, Patient Enrollment, Microsoft Office, Salesforce CRM

AssistRx logoAssistRx

Insurance Verification Specialist - Specialty Pharmacy

Tempe, Arizona, United States · Hybrid

$19/hr–$22/hr

Mid level

Job Description: The purpose of this position is to help patients get access to the medications and therapies that they need. Job Details Snapshot: Compensation: $19-22/hr. Location(s): 2160 E. Elliot Road, Tempe, AZ 852…

Skills: Insurance Verification, Benefit Investigation, Prior Authorization, Medical Billing, Medical Coding

AssistRx logoAssistRx

Insurance Verification Specialist - Specialty Pharmacy

Maitland, Florida, United States · Hybrid

$19/hr–$22/hr

Mid level

Job Description: The purpose of this position is to help patients get access to the medications and therapies that they need. Job Details Snapshot: Compensation: $19-22/hr. Location(s): 495 N Keller Rd, Maitland, FL 3275…

Skills: Insurance Verification, Benefit Investigation, Prior Authorization, Medical Billing, Medical Coding

AssistRx logoAssistRx

Insurance Verification Specialist - Specialty Pharmacy

Orlando, Florida, United States · Hybrid

$19/hr–$22/hr

Mid level

Job Description: The purpose of this position is to help patients get access to the medications and therapies that they need. Job Details Snapshot: Compensation: $19-22/hr. Location(s): 9400 Southpark Center Loop, Suite …

Skills: Insurance Verification, Benefit Investigation, Prior Authorization, Medical Coding, Medical Billing

AssistRx logoAssistRx

Customer Service Representative - Specialty Pharmacy

Orange County, Florida, United States · Hybrid

$18/hr–$21/hr

Entry level

The purpose of the Customer Service Representative (CSR) is to meet or exceed the customer’s expectations by assessing our customer’s needs, assigning priorities, and triaging the information to the appropriate resources…

Skills: Customer Service, Triage, Patient Enrollment, Microsoft Office, Salesforce CRM

AssistRx logoAssistRx

Customer Service Representative - Specialty Pharmacy

Tempe, Arizona, United States · Hybrid

$19/hr–$21/hr

Entry level

The purpose of the Customer Service Representative (CSR) is to meet or exceed the customer’s expectations by assessing our customer’s needs, assigning priorities, and triaging the information to the appropriate resources…

Skills: Customer Service, Triage, Patient Enrollment, Microsoft Office, CRM

AssistRx logoAssistRx

Customer Service Representative - Specialty Pharmacy

Maitland, Florida, United States · Hybrid

$19/hr–$21/hr

Entry level

The purpose of the Customer Service Representative (CSR) is to meet or exceed the customer’s expectations by assessing our customer’s needs, assigning priorities, and triaging the information to the appropriate resources…

Skills: Customer Service, Triage, Microsoft Office, Salesforce CRM, Multi-tasking

AssistRx logoAssistRx

Salary & Compensation Specialist

Orlando, Florida, United States · Remote OK

Mid level

About AssistRx AssistRx blends innovative technology with deep healthcare expertise to help life sciences companies improve patient access, visibility, and outcomes. Our solutions simplify complex therapy initiation and …

Skills: ADP Workforce Now, HRIS Management, Data Validation, HR Reporting, Employee Lifecycle Processing

AssistRx logoAssistRx

Manager, Marketing & Communications

Maitland, Florida, United States · Hybrid

Senior

About AssistRx AssistRx blends innovative technology with deep healthcare expertise to help life sciences companies improve patient access, visibility, and outcomes. Our solutions simplify complex therapy initiation and …

Skills: Integrated Marketing Strategy, Brand Awareness, Thought Leadership, Executive Communications, Content Marketing

AssistRx logoAssistRx

Software Solutions Architect (HealthTech) ( Remote ) ( remote )

Maitland, Florida, United States · Remote OK

Senior+

About AssistRx AssistRx is a healthcare technology company that provides end-to-end patient access and therapy initiation solutions for pharmaceutical manufacturers, healthcare providers, and specialty pharmacies. Our pl…

Skills: Software Architecture, HIPAA Compliance, .NET Core, Azure, RESTful APIs

AssistRx logo

Senior Human Resources Workforce Analyst

AssistRx

Maitland, Florida, United States • Remote OK

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Senior

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  • Full-time
  • bachelor degree
  • Competitive Pay Structure, Matching 401(k) With Immediate Vesting, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance
  • Posted 2d ago
  • ~40 hrs/week
  • Remote in Maitland, Florida, United States

Responsibilities

Deliver workforce analytics, people insights, and strategic reporting to support organizational decision-making and workforce planning. Develop and maintain executive-level dashboards and KPIs to monitor headcount, turnover, and organizational effectiveness.

Requirements

Requires a bachelor's degree in HR, Data Analytics, or a related field with at least five years of experience in workforce or people analytics. Proficiency in Microsoft Excel and BI tools like Power BI or Tableau is essential.

Full job description

The Senior HR Workforce Analyst is responsible for delivering workforce analytics, people insights, and strategic reporting that support organizational decision making and workforce planning initiatives across AssistRx. This role partners closely with Human Resources, Talent Acquisition, Operations, Finance, and business leaders to provide actionable insights related to workforce trends, talent acquisition, employee retention, engagement, organizational effectiveness, and workforce performance.

The Senior HR Workforce Analyst serves as a key resource for workforce reporting, dashboard development, predictive analytics, and data governance. This position is responsible for transforming workforce data into meaningful business intelligence that enables leaders to make informed decisions, optimize workforce strategies, and support organizational growth.

  • Develop, maintain, and enhance workforce dashboards, scorecards, and recurring reporting that provide visibility into key workforce metrics including headcount, hiring, turnover, retention, diversity, employee movement, and organizational effectiveness.
  • Perform advanced workforce analysis to identify trends, risks, opportunities, and actionable recommendations that support business and HR objectives.
  • Partner with Human Resources Business Partners, Talent Acquisition, Finance, and Operations leaders to understand workforce reporting needs and deliver timely, accurate, and meaningful insights.
  • Support workforce planning initiatives through headcount forecasting, position management reporting, organizational structure analysis, and workforce trend evaluations.
  • Analyze employee lifecycle data including recruitment, onboarding, engagement, performance, promotions, transfers, and turnover to identify patterns and improvement opportunities.
  • Build and maintain executive level workforce reporting and presentations that communicate key workforce insights, trends, and recommendations.
  • Develop and monitor workforce key performance indicators aligned with organizational goals and strategic priorities.
  • Support predictive workforce analytics and trend modeling to assist leaders in proactively managing talent and workforce challenges.
  • Ensure workforce data accuracy through regular audits, validation processes, and ongoing data quality reviews across HR systems and reporting platforms.
  • Maintain reporting documentation, metric definitions, data governance standards, and reporting methodologies to ensure consistency across the organization.
  • Support regulatory, compliance, audit, and workforce reporting requirements through accurate data collection, validation, and submission processes.
  • Identify opportunities to automate reporting processes and improve reporting efficiency utilizing available reporting and visualization tools.
  • Create data visualizations and executive-ready reports that effectively communicate complex workforce information to technical and non-technical audiences.
  • Collaborate on enterprise workforce initiatives, HR projects, and organizational transformation efforts as assigned.
  • Stay informed on industry trends, workforce analytics best practices, emerging technologies, and reporting capabilities to continuously improve workforce intelligence capabilities. Perform other duties as assigned.
  • Bachelor's degree in Human Resources, Business Administration, Data Analytics, Statistics, Organizational Development, Industrial Organizational Psychology, or related field required.
  • Minimum of five (5) years of experience in workforce analytics, people analytics, HR reporting, business intelligence, workforce planning, or related analytical functions.
  • Experience working within Human Resources, Talent Acquisition, Workforce Planning, or related people-focused environments preferred.
  • Experience supporting workforce reporting and analytics within a healthcare, specialty pharmacy, patient support services, technology, or related industry preferred.
  • Experience working with HRIS, ATS, payroll, and workforce management systems preferred.

Knowledge, Skills, and Abilities

  • Advanced proficiency in Microsoft Excel including complex formulas, pivot tables, data modeling, and reporting automation.
  • Experience with Power BI, Tableau, or other business intelligence and data visualization platforms.
  • Strong understanding of workforce metrics, reporting methodologies, and workforce planning principles.
  • Knowledge of HRIS platforms, reporting systems, and workforce data structures.
  • Ability to analyze large datasets and translate findings into actionable business recommendations.
  • Strong analytical, critical thinking, and problem-solving skills.
  • Excellent organizational skills with the ability to manage multiple priorities and deadlines.
  • Strong attention to detail and commitment to data integrity and reporting accuracy.
  • Effective written, verbal, and presentation communication skills.
  • Ability to communicate complex workforce data to diverse audiences, including executive leadership.
  • Experience with SQL, data querying tools, or advanced analytics platforms preferred.

Core Competencies

  • Analytical Thinking Applies data-driven methodologies to identify workforce trends, evaluate outcomes, and support strategic decision making.
  • Business Acumen Understands organizational goals and aligns workforce insights to business priorities and operational objectives.
  • Communication Clearly communicates workforce findings, recommendations, and reporting results through written, verbal, and visual formats.
  • Collaboration Builds strong partnerships across Human Resources, Talent Acquisition, Operations, Finance, and business leadership teams.
  • Continuous Improvement Identifies opportunities to enhance reporting processes, data quality, and analytical capabilities.
  • Attention to Detail Maintains a high level of accuracy, consistency, and integrity in workforce data and reporting deliverables.
  • Adaptability Responds effectively to changing priorities, business needs, and evolving organizational requirements.
  • Integrity and Confidentiality Maintains strict confidentiality and professionalism when handling employee and organizational data.
  • Strategic Mindset Connects workforce data to organizational goals and delivers insights that support long-term business success.

Physical Demands and Work Environment

  • Work is primarily performed in a professional office environment.
  • Regular use of computers, reporting tools, HR systems, and standard office equipment is required.
  • Ability to remain seated and work at a computer for extended periods.
  • Ability to communicate effectively in person, virtually, and through written correspondence.
  • May occasionally lift and/or move items weighing up to ten (10) pounds.
  • Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.
  • Supportive, progressive, fast-paced environment
  • Competitive pay structure
  • Matching 401(k) with immediate vesting
  • Medical, dental, vision, life, & short-term disability insurance

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Related keywords

Workforce AnalyticsPeople AnalyticsBusiness IntelligenceHRISATSPower BITableauSQLData ModelingHeadcount ForecastingKPIsEmployee LifecycleData GovernanceHealthcare IndustrySpecialty PharmacyOrganizational Development

About AssistRx

LinkedInVisit site

Specialty therapy initiation and patient support company delivering informed access and improved outcomes.

Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
2009
Headquarters
Maitland, Florida
LinkedIn followers
79,982

AssistRx has engineered the perfect blend of technology and talent to provide life sciences organizations with an advanced therapy initiation and patient support solution that improves patient uptake, visibility and outcomes. Our balanced approach streamlines enrollment, reduces therapy disruptions and provides real-time therapy visibility through an integrated solution—delivering the informed touchpoints that simplify a complex system to enable better results for today’s patients. The AssistRx solution includes therapy initiation and patient support, patient education and adherence, and therapy insights and analytics. We have built our entire platform to be flexible and scalable—interoperable with today’s technology standards. As the only independent provider of an integrated solution, we offer the dual benefit of a stable, mature company that delivers with the nimble, responsive attitude of an entrepreneurial team. Experience what advanced specialty therapy initiation and patient support is truly about—with the perfect blend of technology and talent that only AssistRx can deliver.

Offices: 495 N. Keller Rd., Suite 100, Maitland, Florida 32751, US · 4500 W. 107th St.,, Overland Park, Kansas 66207, US · 317 6th Ave, 5th Floor, Des Moines, Iowa 50309, US · 9400 Southpark Center Loop, Suite 200, Orlando, Florida 32819, US · 2400 Sand Lake Rd, Suite 200, Orlando, Florida 32809, US

Specialty Pharmaceutical IndustryPrior AuthorizationsHIPAA ConsentSpecialty Patient Support ServicesHealth Care TechnologySpecialty MedicationsInformation Technology and Servicesand Life SciencesInformation TechnologyHealth Care
View all jobs at AssistRx

About AssistRx

LinkedInVisit site

Specialty therapy initiation and patient support company delivering informed access and improved outcomes.

Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
2009
Headquarters
Maitland, Florida
LinkedIn followers
79,982

AssistRx has engineered the perfect blend of technology and talent to provide life sciences organizations with an advanced therapy initiation and patient support solution that improves patient uptake, visibility and outcomes. Our balanced approach streamlines enrollment, reduces therapy disruptions and provides real-time therapy visibility through an integrated solution—delivering the informed touchpoints that simplify a complex system to enable better results for today’s patients. The AssistRx solution includes therapy initiation and patient support, patient education and adherence, and therapy insights and analytics. We have built our entire platform to be flexible and scalable—interoperable with today’s technology standards. As the only independent provider of an integrated solution, we offer the dual benefit of a stable, mature company that delivers with the nimble, responsive attitude of an entrepreneurial team. Experience what advanced specialty therapy initiation and patient support is truly about—with the perfect blend of technology and talent that only AssistRx can deliver.

Offices: 495 N. Keller Rd., Suite 100, Maitland, Florida 32751, US · 4500 W. 107th St.,, Overland Park, Kansas 66207, US · 317 6th Ave, 5th Floor, Des Moines, Iowa 50309, US · 9400 Southpark Center Loop, Suite 200, Orlando, Florida 32819, US · 2400 Sand Lake Rd, Suite 200, Orlando, Florida 32809, US

Specialty Pharmaceutical IndustryPrior AuthorizationsHIPAA ConsentSpecialty Patient Support ServicesHealth Care TechnologySpecialty MedicationsInformation Technology and Servicesand Life SciencesInformation TechnologyHealth Care
View all jobs at AssistRx

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