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Full-time
bachelor degree
Posted 18h ago
Apply by Dec 31
~40 hrs/week
Responsibilities
Oversee the end-to-end operations, security, and reliability of the SimDB system while managing vendor performance and service delivery. Lead system upgrades, integration projects, and ensure compliance with organizational policies and regulatory standards.
Requirements
Requires a background in Computer Science, Information Systems, or IT with at least 5 years of relevant experience. Candidates should possess solid knowledge of cloud computing, cybersecurity principles, and IT project management.
Full job description
[What the role is]
The Singapore Network Information Centre (SGNIC) Pte Ltd is a subsidiary of the Infocomm Media Development Authority (IMDA). SGNIC Pte Ltd is committed to providing Internet registry and information services in an efficient, effective and reliable manner to enhance the security, stability and resilience of the Internet Domain Name System (DNS) infrastructure in Singapore, as well as to be a trusted outsource provider for telecommunications related operations.
We are seeking an experienced and technically strong professional to join SGNIC's SIM Card Database (SimDB) team. The SimDB is a strategic anti-scam initiative to establish, operate, and maintain a centralised SIM card database. This database serves as the authoritative source for telecommunications providers to verify and authenticate SIM card registrations under IMDA's anti-scam framework, further tightening SIM card registration processes to minimise criminal exploitation.
In this role, you will oversee the technical operations of the SimDB systems, with primary responsibility for maintaining and enhancing system security, stability, resilience, and data integrity. You will collaborate effectively with diverse stakeholders — including business users, external vendors, and internal teams — to drive operational excellence and deliver on SGNIC's strategic objectives.
[What you will be working on]
Oversee the end-to-end operations and lifecycle of the assigned system(s) to ensure system availability, reliability, resilience, security, performance and scalability.
Lead system upgrade, integration, change or migration projects.
Oversee incident, problem and service request management, escalation workflows and SLA adherence.
Ensure system compliance with policies, standards, procedures and regulations through regular security reviews and risk management; and maintain system documentation for auditability.
Be the primary technical contact for the assigned system(s).
Manage vendor, who provides 24/7 L1 Technical Support, and vendors’ service delivery, performance and compliance with requirements, organisation policies & standards and industry best practices.
Manage the budget and expenditure for the assigned system(s).
Oversee procurement processes, including tender specifications, evaluation and contract negotiations.
[What we are looking for]
Background in Computer Science, Information Systems, Information Technology, or related.
Minimum 5 years of working experience.
Experienced in Cloud computing. Amazon Web Services (AWS) certification, Microsoft Azure certifications or working experience in Government on Commercial Cloud (GCC) would be advantageous to the candidate.
Solid knowledge of IT project management. Certifications such as PMP, ITIL would be advantageous to the candidate.
Solid knowledge of cybersecurity principles. Certifications such as CISSP, CCSP or equivalent would be advantageous to the candidate.
Proven ability to manage vendors, budgets and cross-functional teams.
Engineering Digital Government. Making Lives Better. #GovTechForPublicGood
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
2016
Headquarters
Singapore
LinkedIn followers
252,876
The Government Technology Agency of Singapore (GovTech) is the lead agency driving Singapore's Smart Nation initiative and public sector digital transformation. We harness the power of technology to make lives better for citizens, businesses, international audiences and the public service sector.
Our mission: Engineering Digital Government, Making Lives Better.
Our goal is to create a government that is "Digital to the Core, and Serves with Heart". We achieve this by using technology to create services that are easy, seamless and secure for people to use, and placing the needs of citizens and businesses at the centre of everything we do.
As a digital government, our public officers are also able to continually upskill, adapt to new challenges and work more effectively across agencies as well as with citizens and businesses in Singapore.
Offices: 10 Pasir Panjang Mapletree Business City, Singapore, 117438, SG
Digital GovernmentGovernment Digital ServicesDigital TransformationDigital IdentityData Science & Artificial IntelligenceCyber SecuritySensors & IoTGeospatial TechnologyGovernment ICT InfrastructureApplication Development & Design
Engineering Digital Government. Making Lives Better. #GovTechForPublicGood
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
2016
Headquarters
Singapore
LinkedIn followers
252,876
The Government Technology Agency of Singapore (GovTech) is the lead agency driving Singapore's Smart Nation initiative and public sector digital transformation. We harness the power of technology to make lives better for citizens, businesses, international audiences and the public service sector.
Our mission: Engineering Digital Government, Making Lives Better.
Our goal is to create a government that is "Digital to the Core, and Serves with Heart". We achieve this by using technology to create services that are easy, seamless and secure for people to use, and placing the needs of citizens and businesses at the centre of everything we do.
As a digital government, our public officers are also able to continually upskill, adapt to new challenges and work more effectively across agencies as well as with citizens and businesses in Singapore.
Offices: 10 Pasir Panjang Mapletree Business City, Singapore, 117438, SG
Digital GovernmentGovernment Digital ServicesDigital TransformationDigital IdentityData Science & Artificial IntelligenceCyber SecuritySensors & IoTGeospatial TechnologyGovernment ICT InfrastructureApplication Development & Design