Aguascalientes, Aguascalientes, Mexico · On-site
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 mil…
Skills: Team Management, Customer Experience, Performance Monitoring, Risk Management, Mentoring
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Sccm, Intune, Software Distribution, Software Packaging, Endpoint Management
Gävle, Gävleborg County, Sweden · Hybrid
Integrationsarkitekt till Gävle Integrationsarkitekt till Gävle I Gävle växer vi inom integrationsområdet och nu söker vi erfarna integrationsarkitekter. Du kommer från en roll som utvecklare innan du gick vidare som ark…
Skills: Integration Architecture, Requirement Documentation, Workshop Facilitation, Mule ESB, IBM IB
Lisbon, Portugal · Hybrid
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From aut…
Skills: Business Development, Go-to-Market Strategy, Sales Capture, Account Management, Stakeholder Management
Bengaluru, Karnataka, India · On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: OpenText VIM, SAP AP, Invoice Capture Center, Open Text Archive Server, SAP AR
Utrecht, Utrecht, Netherlands · Hybrid
Waarom Capgemini? Bij Capgemini sta jij aan het roer van je eigen toekomst. Jij bepaalt waar je naartoe wilt groeien en wij helpen jou het uiterste uit jezelf te halen. Dit doen we door: Projecten bij onze Enterprise kla…
Skills: .NET, C#, Entity Framework Core, Azure, JavaScript
Chennai, Tamil Nadu, India · On-site
Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processe…
Skills: Business Analysis, Process Elicitation, Strategy Development, Requirements Engineering, Data Analysis
Noida, Uttar Pradesh, India · On-site
Job Description Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the bus…
Skills: Business Analysis, Requirement Elicitation, Process Modeling, Data Modeling, Stakeholder Management
pune, Maharashtra, India · On-site
Job Description As Test Automation Engineer, you are involved in the automated verification and validation of products made by engineers in a development process. Your technical and professional knowledge of Test Automat…
Skills: Test Automation, Programming, Test Environments, Test Methodologies, Tool Strategy
Mexico · Remote OK
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 mil…
Skills: Full-Cycle Recruiting, Talent Sourcing, Candidate Screening, Offer Negotiation, KPI Reporting
Aguascalientes, Aguascalientes, Mexico · Hybrid
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 mil…
Skills: High-volume Recruitment, Full-cycle Recruiting, Talent Sourcing, Candidate Screening, Interviewing
Guadalajara, Jalisco, Mexico · On-site
YOUR ROLE Own performance management of supplier risk mitigation processes across supply chain operations. Lead risk monitoring, escalation, and mitigation activities to ensure supply continuity and minimize disruption i…
Skills: Supplier Risk Mitigation, Performance Management, Risk Monitoring, Cross-functional Coordination, Capacity Analysis
Gävle, Gävleborg County, Sweden · Hybrid
Job Description Just nu har vi semesterperiod och hoppas att även du njuter av en fin sommar. Vi ser fram emot att läsa igenom din ansökan när vi är tillbaka från semestern och förväntar oss att kunna återkoppla i slutet…
Skills: Sql, Database Management, Databricks, Spark, PySpark
Gävle, Gävleborg County, Sweden · Hybrid
Just nu har vi semesterperiod och hoppas att även du njuter av en fin sommar. Vi ser fram emot att läsa igenom din ansökan när vi är tillbaka från semestern och förväntar oss att kunna återkoppla i slutet av augusti. Sto…
Skills: Sql, Database Management, Databricks, Spark, PySpark
Guadalajara, Jalisco, Mexico · Hybrid
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From aut…
Skills: Angular, Java, Spring Boot, HTML, CSS
London, England, United Kingdom · Hybrid
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge …
Skills: Change Management, Business Transformation, Stakeholder Management, Strategic Change Management, Project Delivery
Bridgewater, New Jersey, United States · On-site
$73k–$174k/yr
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Salesforce Project Management, Agile Delivery, SDLC, Salesforce Service Cloud, Salesforce Sales Cloud
Guatemala City, Guatemala Department, Guatemala · On-site
Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processe…
Skills: Business Analysis, Process Elicitation, Requirements Engineering, Data Analysis, Stakeholder Management
Brisbane, California, United States · On-site
$124k–$282k/yr
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: SAP S/4HANA, Solution Architecture, Life Sciences Industry Expertise, Delivery Leadership, SAP BTP
Aix-en-Provence, Provence-Alpes-Côte d'Azur, France · On-site
Choisir Capgemini, c'est choisir une entreprise où vous serez en mesure de façonner votre carrière selon vos aspirations. Avec le soutien et l'inspiration d'une communauté d’experts dans le monde entier , vous pourrez ré…
Skills: Data Architecture, AI Architecture, Generative AI, Cloud Platforms, Data Pipelines
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Manage a call center team to maximize positive customer experiences while ensuring adherence to risk guidelines and company strategies. Monitor team performance, implement improvement plans, and mentor employees to achieve operational goals.
Requires a High School Diploma and at least 2 years of leadership experience within a customer service call center. Fluency in English and the ability to work on-site in Aguascalientes are mandatory.
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.
Job Summary
Manage assigned team members to maximize positive customer experience for both internal and external customers by identifying, understanding, and resolving inquiries. Focuses on risk acceptability guidelines and favorable profitable business results. Leads assigned team members to maximize team performance and company results. Effectively communicate company strategies related to products and philosophies to team members and monitors team’s understanding. Maintains risk selection and financial control integrity by reviewing and analyzing individual team member performance. Inspires, develops and mentors assigned team members, and employees in other units as requested.
Job Functions
Note: Relocation is not offered
Competitive compensation and benefits package:
1. Competitive salary and annual performance-based bonus
2. Comprehensive benefits package: Grocery vouchers, saving funds, SGMM, etc.
3. Dynamic and inclusive work culture within a globally renowned group
4. Private Health Insurance
5. Training & Development
Note: Benefits differ based on employee level.
Make it real.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com
Offices: Place de l'Étoile, 11 rue de Tilsitt, Paris, France 75017, FR · Hullenbergweg 294, Amsterdam, North Holland 1101 BV, NL · 1601 Bryan St, Dallas, TX 75201, US · 595 Collins St, Melbourne, VIC 3000, AU · Fauststraat 3, Apeldoorn, Gelderland 7323 BA, NL
Make it real.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com
Offices: Place de l'Étoile, 11 rue de Tilsitt, Paris, France 75017, FR · Hullenbergweg 294, Amsterdam, North Holland 1101 BV, NL · 1601 Bryan St, Dallas, TX 75201, US · 595 Collins St, Melbourne, VIC 3000, AU · Fauststraat 3, Apeldoorn, Gelderland 7323 BA, NL
