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NDC Electronic Document Processors review claim related electronic documents and are responsible for quickly and accurately dispositioning each document. Evaluates document quality and requests rescans as necessary. Foll…
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Bei Capgemini Engineering, dem weltweit führenden Anbieter von Ingenieurdienstleistungen, bringen wir ein globales Team von Ingenieur*innen, Wissenschaftler*innen und Architekt*innen zusammen, um die innovativsten Untern…
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Noida, Uttar Pradesh, India · On-site
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Navi Mumbai, Maharashtra, India · On-site
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Navi Mumbai, Maharashtra, India · On-site
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Atlanta, Georgia, United States · Hybrid
$103k–$129k/yr
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pune, Maharashtra, India · On-site
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Sydney, New South Wales, Australia · Hybrid
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Sydney, New South Wales, Australia · Hybrid
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Hobart, Tasmania, Australia · Hybrid
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Brazil · Remote OK
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Mexico · Remote OK
FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise…
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Brazil · Remote Solely
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Mexico · Remote Solely
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 mil…
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Brazil · Remote Solely
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 mil…
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Design and optimize next-generation speech recognition and NLU systems to transform traditional IVR into an intelligent multilingual conversational platform. Responsibilities include developing speech grammars, training intent models, and optimizing conversational flows for high-volume interactions.
Requires over 5 years of experience in speech recognition or NLU, with specific expertise in IVR platforms and Generative AI. Preference is given to candidates with domain experience in financial services.
Capgemini is seeking a highly skilled Senior Conversational AI Engineer to design, build, and optimize next-generation speech recognition, natural language understanding (NLU), and conversational AI systems. The role focuses on transforming traditional DTMF-based IVR systems into an intelligent, multilingual conversational platform handling over 10 million annual interactions across multiple languages with high accuracy and natural user experience.
Key Responsibilities1. Speech Recognition & Grammar Engineering
Design and develop speech grammars (GRXML, ABNF) for 80+ customer intents across 5 languages
Design natural and intuitive conversational flows
5+ years in speech recognition, conversational AI, or NLU
Competitive compensation and benefits package:
Note: Benefits differ based on employee level.
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.
Make it real.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com
Offices: Place de l'Étoile, 11 rue de Tilsitt, Paris, France 75017, FR · Dubai Internet City, Dubai, 502420, AE · Hullenbergweg 294, Amsterdam, North Holland 1101 BV, NL · 1601 Bryan St, Dallas, TX 75201, US · 595 Collins St, Melbourne, VIC 3000, AU
Make it real.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com
Offices: Place de l'Étoile, 11 rue de Tilsitt, Paris, France 75017, FR · Dubai Internet City, Dubai, 502420, AE · Hullenbergweg 294, Amsterdam, North Holland 1101 BV, NL · 1601 Bryan St, Dallas, TX 75201, US · 595 Collins St, Melbourne, VIC 3000, AU
