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At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

The Project Management Senior Specialist is responsible for the successful end-to-end delivery of standard and moderately complex customer projects, ensuring delivery within agreed scope, timeline, quality standards, and contractual commitments.
The role coordinates day-to-day project execution, working closely with Operations, Engineering, Delivery, and customer representatives to ensure smooth implementation and timely service activation. While managing the overall delivery of assigned projects, the role focuses primarily on operational coordination and execution. More complex technical, commercial, contractual, or governance matters are escalated to or managed in collaboration with leadership when required.

Key Responsibilities
Project Delivery & Governance
• Manage the end-to-end delivery of standard and moderately complex customer projects.
• Develop and maintain project plans, schedules, and implementation activities.
• Monitor project progress against agreed milestones and delivery commitments.
• Ensure timely execution of project activities and coordinate day-to-day delivery tasks.
• Support successful project closure and operational handover.

Planning & Execution
• Coordinate implementation activities across internal delivery teams.
• Follow up on project tasks, dependencies, and action items.
• Coordinate installation, testing, service activation, and acceptance activities.
• Ensure project documentation remains accurate and up to date.

Stakeholder & Communication Management
• Act as the primary operational contact for assigned customer projects.
• Maintain regular communication with customer representatives and first-line management.
• Coordinate daily activities with Operations, Engineering, Field Services, and Delivery teams.
• Provide regular project status updates and progress reports.
• Support effective customer communication throughout the project lifecycle.

Risk, Issue & Change Management
• Identify and monitor operational risks, issues, and dependencies.
• Coordinate resolution activities with relevant stakeholders.
• Manage routine change requests within defined governance processes.
• Escalate complex technical, commercial, or delivery risks.
• Maintain accurate project logs and action trackers.

Technical Delivery Oversight
• Coordinate the implementation of Vodafone Business services, including Data & Network, Voice, Security, Cloud, IoT, and other Enterprise Connectivity solutions.
• Monitor implementation quality and delivery performance.
• Support successful service acceptance and operational handover.

Performance & Reporting
• Maintain accurate project reporting and documentation.
• Track delivery milestones and project KPIs.
• Support customer satisfaction objectives by ensuring timely and high-quality delivery.
• Ensure project information is consistently updated within project management tools.

Continuous Improvement
• Participate in project closure and Lessons Learned activities.
• Contribute to process improvement initiatives.
• Support the adoption of standardized project management methodologies and best practices.

Key Decision Areas
The Project Management Senior Specialist is responsible for managing or supporting decisions related to:
• Day-to-day project coordination and execution.
• Project scheduling and activity tracking.
• Operational resource coordination.
• Routine issue resolution.
• Operational risk identification and follow-up.
• Standard customer communication.
• Project reporting and documentation.
• Escalation of complex risks, commercial matters, or governance decisions to higher project management levels.

Who you are

Education & Background
• Bachelor's degree in Engineering, Information Technology, Telecommunications, Business Administration, or a related field. 
• Project Management training or certification is preferred

Experience
• Preferably 2-5 years of experience in Project Management.
• Experience in Telecommunications, ICT, or Information Technology projects is preferred.
• Experience coordinating customer-facing project deliveries.

Technical & Professional Expertise
• General understanding of Vodafone Business solutions, including Cloud, Security, Data & Network, Voice, and Enterprise Connectivity services.
• Good understanding of project management methodologies and delivery processes.
• Familiarity with project planning, reporting, and project management tools.
• Basic understanding of commercial and contractual aspects of project delivery.
• Ability to coordinate project risks, issues, dependencies, and standard change requests.

Competencies & Performance Drivers
• Strong coordination and organizational skills.
• Good communication and stakeholder management abilities.
• Customer-focused mindset.
• Ability to work effectively across cross-functional teams.
• Strong planning and follow-up skills.
• Problem-solving and analytical thinking.
• Results-oriented with a strong focus on delivery quality and customer satisfaction.
• Ability to recognize situations requiring escalation and engage higher-level project management when appropriate.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

We like to keep them flexible:

•    Vflexy: Flexible Benefits Program 
  •    Hybrid working kit
  •    Ergonomic kit allowance 
  •    Digital meal voucher
  •    Flexible transportation allowance.
  •    Employee assistance hotline & counselling
  •    Comprehensive and flexible private health insurance
  •    Discounted price deals for wide range of products & services 

Plus, plenty more to enjoy!If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr

https://www.vodafone.com.tr/insan-kaynaklari

Instagram: https://www.instagram.com/vodafonekariyer/

Youtube: https://www.youtube.com/user/VFTurkiye

Data Privacy
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/  for further details. 

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.