Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certificatio…
Skills: Training delivery, Content development, Data organization, Communication, Reporting
Customer Experience Associate II - Financial Fraud
Pasay, Metro Manila, Philippines · On-site
Entry level$93M raised
Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certificatio…
Skills: Customer service, Data entry, Problem solving, Communication, Fraud detection
The duties will include: Providing timely and professional response on AP Service Desk queries (calls / tickets) Reviewing, validating, and executing Vendor Master data requests on daily basis Supporting buyers / supplie…
Skills: German language, English language, Accounts payable, Vendor master data, Data validation
Job Track Description: Performs tasks based on established procedures.Uses data organizing and coordination skills to perform business support or technical work.Requires vocational training, certifications, licensures, o…
Skills: Accounting principles, Data organizing, Coordination, Invoice processing, Receipt verification
Job Track Description: Performs tasks based on established procedures.Uses data organizing and coordination skills to perform business support or technical work.Requires vocational training, certifications, licensures, o…
Skills: Accounting principles, Data organizing, Coordination, Invoice processing, Document review
Customer Experience Associate I - Healthcare Savings Non Voice
Pasay, Metro Manila, Philippines · On-site
Entry level$93M raised
Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certificatio…
Skills: Customer service, Data entry, Communication, Problem solving, Analytical skills
Job Track Description: Performs tasks based on established procedures.Uses data organizing and coordination skills to support the business and perform technical work.Requires vocational training, certifications, licensur…
Skills: General Ledger, Reconciliation, Journal Voucher, SAP, MS Excel
Job Track Description: Performs tasks based on established procedures.Uses data organizing and coordination skills to perform business support or technical work.Requires vocational training, certifications, licensures, o…
Skills: Accounting principles, SAP, Data organizing, Coordination, Analytical skills
Customer Experience Associate I - Healthcare Savings Non Voice
Manila, National Capital District, Philippines · On-site
Entry level$93M raised
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of …
Skills: Customer service, Data entry, Communication, Problem solving, Analytical skills
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of …
Skills: Accounting, Data organizing, Coordination, SAP, Invoice processing
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of …
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of …
Skills: General Ledger, Reconciliation, Journal Voucher, SAP, Analytical Skills
• Supports project management function in specific phases/needs in alignment with the client's expectations and business needs and as assigned by manager. • Coordinates project team meetings/calls. • Manages project infr…
Skills: Project Management, Project Coordination, Budget Monitoring, Documentation, Communication
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of …
Skills: Customer Service, Call Center Operations, MS Office, Keyboarding, Typing (35wpm)
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of …
Skills: Financial Reconciliation, Accounts Receivable Management, Data Analysis, Regulatory Compliance, Problem Solving
Pasay, National Capital District, Philippines · On-site
Mid level$93M raised
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of …
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of …
Pasay, National Capital District, Philippines · On-site
Entry level$93M raised
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of …
Skills: Benefits Administration, Customer Service, Case Management, Call Center Operations, Participant Advising
Pasay, National Capital District, Philippines · On-site
Entry level$93M raised
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of …
Skills: Benefits Administration, Customer Service, Case Management, Call Center Operations, Participant Advising
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of …
Skills: Quality Assurance, Data Entry, Document Verification, Attention To Detail, Computer Navigation
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Full-time
Posted 4h ago
~40 hrs/week
Responsibilities
The trainer is responsible for conducting employee training sessions on product features, technology, and client processes. They also manage training content, analyze performance reports, and provide guidance to junior team members.
Requirements
The role requires experience in operational processes and the ability to work with established procedures. Candidates should possess strong communication skills and the ability to organize training materials effectively.
Full job description
Job Track Description:
Performs business support or technical work, using data organizing and coordination skills.
Performs tasks based on established procedures.
In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
Expands skills within an analytical or operational process.
Completes a variety of atypical assignments.
Applies experience and skills to complete assigned work.
Works within established procedures and practices.
Establishes the appropriate approach for new assignments.
Works with a limited degree of supervision.
Functional Knowledge
Has developed skillset in a range of processes, procedures, and systems.
Business Expertise
Helps teams to integrate and work together to support the achievement of company goals.
Impact
Impacts a team, by example, through the quality service and information provided.
Uses discretion to modify work practices and processes to achieve results or improve efficiency.
Leadership
Provides guidance to junior team members.
Problem Solving
Provides solutions to atypical problems based on existing precedents or procedures.
Interpersonal Skills
Clearly and effectively communicates information and ideas.
Responsibility Statements
Conducts employee training classes on the features and operation of products and technology, client tools and processes.
Organizes the training content in a clear sequence for delivery.
Works with subject matter experts to keep content current and effective.
Reviews and prepares training resources and materials to deliver classes.
Collects training feedback from participants.
Participates in "train the trainers" sessions, to be prepared to deliver content.
Conducts "train the trainers" sessions.
Analyzes, produces, and distributes training reports.
Performs other duties as assigned.
Complies with all policies and standards.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. We leverage cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 55,000 associates, process expertise and advanced technologies, our solutions and services digitally transform our clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. We drive progress in every process for our client including disbursing approximately $100 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day.
Learn more at www.conduent.com
Offices: 100 Campus Dr, Florham Park, New Jersey 07932, US · Avenida Maria Coelho Aguiar, 215, Sao Paulo, SP 05805-000, BR · 101 Yorkshire Blvd, Lexington, KY 40509, US · 40, Bengaluru, Karnataka 560066, IN · ulica Gdanska 47/49, Lodz, LD 90-729, PL
Business Process SolutionsHealthcarePayments and EligibilityTransportationCustomer Experience Managementand Human Capital SolutionsInformation TechnologyService IndustryHealth CareBusiness Development
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. We leverage cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 55,000 associates, process expertise and advanced technologies, our solutions and services digitally transform our clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. We drive progress in every process for our client including disbursing approximately $100 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day.
Learn more at www.conduent.com
Offices: 100 Campus Dr, Florham Park, New Jersey 07932, US · Avenida Maria Coelho Aguiar, 215, Sao Paulo, SP 05805-000, BR · 101 Yorkshire Blvd, Lexington, KY 40509, US · 40, Bengaluru, Karnataka 560066, IN · ulica Gdanska 47/49, Lodz, LD 90-729, PL
Business Process SolutionsHealthcarePayments and EligibilityTransportationCustomer Experience Managementand Human Capital SolutionsInformation TechnologyService IndustryHealth CareBusiness Development