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Full-time, Part-time
Posted 8m ago
~40 hrs/week
Responsibilities
The Front Desk Agent manages guest registrations, room assignments, and inquiries while providing recommendations and directions. They are also responsible for handling reservations, processing payments, and managing guest communications.
Requirements
Candidates should have relevant education and work experience, though a natural aptitude for hospitality tasks is prioritized. Availability to work 2nd shift (3pm to 11:30pm), including weekends and holidays, is required.
Full job description
Description
The Four Points by Sheraton Suites Tampa Airport Westshore Hotel is currently seeking dynamic and motivated individuals for the position of Front Desk Agent to join our team at our StepStone Hospitality managed hotel. As a Front Desk Agent, you will approach all encounters with guests and associates in a friendly service-oriented manner. Stationed behind the front desk, the Front Desk Agent attends to all inquiries and requests from both hotel and dining guests as appropriate, providing information, recommendations, and directions to ensure a satisfactory response.
The responsibilities of the Front Desk Agent include but are not limited to:
Register and assign rooms to guests.
Issue room key and escort instructions to Guest Service Agent or directly to guest.
Sort and track incoming mail and messages.
Transmit and receive messages using all communication avenues.
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
Keep record of room availability and rate.
Compute bill, collect payment, and make change for guests.
Make, confirm, and cancel reservations via all communication avenues.
Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
Make reservation, transportation, or entertainment reservations for guest.
Deposit guest valuables in hotel safe deposit box.
Ability to accurately use various office software.
Have a full working knowledge and expertise of each shift including night audit.
Will be dually trained as front desk as well as hotel operator.
Requirements
Weekdays, weekends, and holidays are required. 2nd shift 3pm to 11:30PM
Relevant education and work experience will contribute to your appeal as a candidate. However, demonstrating a natural aptitude for the tasks outlined above in conjunction with values that align with ours are the primary drivers of our hiring decisions.
EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Hotel and Restaurant Management Company with Proven Individuals Delivering Superior Financial Results.
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
2009
Headquarters
Providence, Rhode Island
LinkedIn followers
19,228
StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction.
StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.
Offices: 333 Westminster Street, #3, Providence, Rhode Island 02903, US
Operations Management for Hotels and RestaurantsAsset ManagementGraphic Designand Sales and MarketingHospitality
Based on 867 listings with disclosed salaries, most hospitality jobs in Florida pay between $50k–$95k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in Florida right now?
There are currently 18,407 open hospitality positions in Florida listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Florida?
Companies currently hiring include Domino's, Starbucks, Compass Group, Marriott International Hotels, Inc., Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Florida?
Yes — 446 of the 18407 open hospitality positions offer remote or hybrid work (219 remote, 227 hybrid).
How do I apply for Hospitality jobs in Florida?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.