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Jobs at DoubleTree by Hilton Tampa Rocky Point Waterfront (Now Hiring) — 2 open

DoubleTree by Hilton Tampa Rocky Point Waterfront logoDoubleTree by Hilton Tampa Rocky Point Waterfront

Night Auditor

Tampa, Florida, United States · On-site

Mid level

Description Come join the DoubleTree Rocky Point as a Front Desk Supervisor!!! Essential Duties and Responsibilities Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly R…

Skills: Guest Service, Front Desk Operations, Revenue Maximization, Reporting, Communication Skills

DoubleTree by Hilton Tampa Rocky Point Waterfront logoDoubleTree by Hilton Tampa Rocky Point Waterfront

Housekeeping Manager

Tampa, Florida, United States · On-site

Senior

Description Job Summary The Housekeeping Manager oversees all housekeeping operations and team members. The Housekeeping Manager is responsible for ensuring labor and quality standards are upheld and assists with establi…

Skills: Interpersonal Communication, Organizational Skills, Attention To Detail, Leadership, Budget Monitoring

DoubleTree by Hilton Tampa Rocky Point Waterfront logo

Night Auditor

DoubleTree by Hilton Tampa Rocky Point Waterfront

Tampa, Florida, United States • On-site

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Mid level

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  • Full-time
  • Posted 11d ago
  • ~40 hrs/week

Responsibilities

The role involves managing guest registrations, departures, and inquiries while ensuring exceptional customer service. Additionally, the position requires completing daily management reports and maintaining the professional appearance of hotel public areas.

Requirements

Candidates should possess strong interpersonal, communication, and organizational skills with the ability to handle stressful situations. Experience with Hilton PEP and airline check-in processes is considered a plus.

Full job description

Description

Come join the DoubleTree Rocky Point as a Front Desk Supervisor!!! 

Essential Duties and Responsibilities

  • Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly 
  • Registers and processes guests upon arrival and departure
  • Demonstrates?telephone courtesy and professionalism??  
  • Attentively listens to guests and anticipates any additional needs or concerns 
  • Maintains clean and professional appearance of?public areas and hotel office?? 
  • Uses appropriate?selling techniques to maximize?revenue and occupancy?  
  • Completes daily management operations reports
  • Ensures all guest accounts are complete and accurate
  • Demonstrates a working knowledge of all services and facilities of the hotel and local area
  • Complies with the hotel's standard operating procedures and policies
  • Assists in monitoring and?upholding procedures for safety of guests and hotel team members?  
  • Assists team members and other departments as needed to contribute to operational efficiency
  • Delivers amenities and general assistance to guests as requested
  • Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

Hilton PEP experience & Airline check-in experience a plus. 

  • Strong interpersonal and communication skills
  • Strong organizational skills and attention to detail
  • Ability to handle stressful situations with poise and professionalism
  • Conduct work-related functions in a professional manner 

Related keywords

Night AuditorFront Desk SupervisorHilton PEPAirline Check-inGuest RelationsHospitality ManagementRevenue ManagementStandard Operating ProceduresHotel Operations

About DoubleTree by Hilton Tampa Rocky Point Waterfront

LinkedInVisit site

Our DoubleTree by Hilton hotel in Rocky Point/Tampa offers stylish guest rooms and comforting amenities.

Industry
Hospitality
Company size
51-200 employees
Headquarters
Tampa, Florida
LinkedIn followers
266

The DoubleTree by Hilton Tampa Rocky Point Waterfront is ideally located in Tampa, Florida with views of the bay. Close to beaches, shopping, dining and entertainment, this Tampa Bay hotel offers a waterfront location near the Tampa Westshore area. Appreciate complimentary WiFi throughout the hotel. Visit nearby sports venues such as the Amalie Arena, Tropicana Field and Raymond James Stadium. Relax in a suite or standard guest room, many with views of the pool and scenic bay. With hospitality as warm as the freshly baked chocolate chip cookie offered to you on arrival, our staff welcomes you to an exciting stay at our Tampa Bay hotel. Maintain your exercise routine at the complimentary fitness center, or melt away stress in the heated outdoor pool overlooking Tampa Bay Wildlife Preserve at this Tampa Bay, FL hotel. Plan your Tampa Bay meeting, wedding or special occasion in our 5,800 sq. ft. of flexible event space. With a 24-hour business center, A/V equipment and an experienced event planning team, you'll find all the ingredients for a successful event at this hotel in Tampa Bay.

Offices: 3050 N Rocky Point Dr W, Tampa, Florida 33607, US

View all jobs at DoubleTree by Hilton Tampa Rocky Point Waterfront

About DoubleTree by Hilton Tampa Rocky Point Waterfront

LinkedInVisit site

Our DoubleTree by Hilton hotel in Rocky Point/Tampa offers stylish guest rooms and comforting amenities.

Industry
Hospitality
Company size
51-200 employees
Headquarters
Tampa, Florida
LinkedIn followers
266

The DoubleTree by Hilton Tampa Rocky Point Waterfront is ideally located in Tampa, Florida with views of the bay. Close to beaches, shopping, dining and entertainment, this Tampa Bay hotel offers a waterfront location near the Tampa Westshore area. Appreciate complimentary WiFi throughout the hotel. Visit nearby sports venues such as the Amalie Arena, Tropicana Field and Raymond James Stadium. Relax in a suite or standard guest room, many with views of the pool and scenic bay. With hospitality as warm as the freshly baked chocolate chip cookie offered to you on arrival, our staff welcomes you to an exciting stay at our Tampa Bay hotel. Maintain your exercise routine at the complimentary fitness center, or melt away stress in the heated outdoor pool overlooking Tampa Bay Wildlife Preserve at this Tampa Bay, FL hotel. Plan your Tampa Bay meeting, wedding or special occasion in our 5,800 sq. ft. of flexible event space. With a 24-hour business center, A/V equipment and an experienced event planning team, you'll find all the ingredients for a successful event at this hotel in Tampa Bay.

Offices: 3050 N Rocky Point Dr W, Tampa, Florida 33607, US

View all jobs at DoubleTree by Hilton Tampa Rocky Point Waterfront

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