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Full-time
high school
Health insurance, Dental coverage, Vision coverage, Paid time off, Paid holidays, 401(k) with company match
Posted 13h ago
~40 hrs/week
Responsibilities
The Facilities Maintenance Technician 3 is responsible for performing and leading engineering projects, preventive maintenance, and repairs on HVAC, plumbing, and electrical systems. They will also conduct routine inspections, manage small construction tasks, and ensure the resort's facilities meet safety and guest experience standards.
Requirements
Candidates must have a high school diploma and at least 3 years of hands-on HVAC experience in a resort or commercial setting. A valid driver's license, CPO license, and Universal EPA HVAC license are required for this role.
Full job description
Company Description
Nestled on 145 beautiful, wooded acres in the heart of the Ozark Mountains, Westgate Branson Woods Resort is close to the action in Branson – "The Live Entertainment Capital of the World!" Help create remarkable guest experiences at our world-class resort, where guests can venture outside and take advantage of one of our many hiking trails to breathe in fresh air and admire the beautiful waterfalls, then relax in one of our spacious resort rooms. As one of the most beautiful Branson, Missouri, resorts, Westgate Branson Woods boasts the amenities travelers expect from a full-service resort hotel. As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
Pay Rate: $24/ hour - Access your earned income instantly and manage your money with free financial wellness tools through DailyPay.
PM SHIFT AVAILABLE ONLY
We are seeking a dedicated and skilled Facilities Maintenance Technician 3 to join our dynamic Resort Operations team. The ideal candidate will play a key role in maintaining the resort's facilities, ensuring a safe and enjoyable experience for all guests. This position offers a variety of responsibilities, including preventive maintenance, troubleshooting, and responding to guest requests with efficiency and professionalism.
As the Facilities Maintenance Technician 3 you will:
Perform and lead engineering projects, guest calls, blitzes, repairs, and preventive maintenance as directed by resort management.
Conduct routine inspections to ensure safe and proper operation of MEP systems following resort guidelines.
Perform preventive maintenance, troubleshooting, and replacement of HVAC and mechanical components.
Diagnose plumbing fixtures, handle clogs, and conduct repairs and equipment replacements.
Expertise in troubleshooting and repairing electrical components, such as breakers and contactors.
Repair and troubleshoot appliances and household fixtures.
Install, repair, and replace tiles, grout, vinyl, and carpet as needed.
Lead small construction projects, including drywall, carpentry, concrete, and flooring.
Work with pools, spas, and water features, including chemical balancing and maintenance of all MEP equipment.
Participate actively in procurement and inventory processes to ensure materials and tools are available for work.
Proficient in operating resort operations software and devices (HotSOS and other applicable systems).
Read and interpret technical data, blueprints, and OEM manuals.
Communicate professionally via radios, phones, emails, and verbal interactions.
Perform maintenance and cleaning tasks as required by resort management.
Safely use hand tools, power tools, and battery-powered tools needed for the job.
Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment).
Lead and implement safety practices and guidelines.
Recognize and identify potential safety hazards on the property.
Communicate and interpret guest needs with positive interactions to reach resolutions.
Adhere to all CFI/Westgate Resorts policies and procedures.
Always represent Westgate Resorts professionally through appearance, attire, and behavior.
Perform other tasks as assigned by resort operations leadership.
Qualifications
High school diploma required.
Minimum of 3 years of hands-on experience in HVAC experience within a resort or commercial environment.
Written and verbal communication in English is expected.
Must have and maintain a valid driver’s license.
CPO (Certified Pool Operator) license required by the resort.
Universal EPA HVAC license required by the resort.
Regularly, the team member must lift, move, push, or pull up to 50+ pounds.
Strong communication skills required to excel in interactions with guests and colleagues.
Ability to be versatile, work well under pressure, and meet deadlines.
Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus.
Availability to work weekends and holidays as needed.
Westgate Resorts maintains a Smoke and Tobacco-Free workplace.
Candidates are required to pass a background check, drug test, and demonstrate eligibility to work in the United States.
Additional Information
Why Westgate?
Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact
Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
We are proud to be recognized by U.S. News & World Report as one of the Best Companies to Work For, and by TIME as one of America's Best Private Companies. These awards reflect our commitment to creating opportunities, enriching lives and delivering exceptional experiences for our Owners, Guests and Team Members.
Westgate Resorts is a diversified hospitality company headquartered in Orlando, Fla., featuring the largest privately held timeshare resort club in the world and a portfolio of more than 60 resort properties. The company offers spacious villa accommodations, world-class amenities, and family-friendly destinations in sought-after locations such as Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. In 2025, the company expanded its footprint with the addition of VI Resorts by Westgate, enhancing its presence in the Pacific Northwest, Hawaii, Canada, and Mexico. Since its founding in 1982, Westgate has focused on creating memorable vacations and delivering exceptional service, while maintaining a commitment to innovation, hospitality, and community engagement. Whether guests are seeking relaxation, adventure, or a combination of both, the company’s 9,000 Team Members provide personalized and value-driven getaways tailored to every traveler’s needs.
Our Mission:
We create meaningful vacation experiences that bring families together, foster connection, and build cherished memories for a lifetime.
Social Responsibility:
We strive to be successful within the confines of ethical and moral standards to uphold the quality of our natural environment and community. The health and safety of our owners and team members is paramount.
Westgate Resorts also operates the Westgate Resorts Foundation, which was started in 2001 and has since grown to provide assistance to more than 250 charities and causes in communities where Westgate Resorts team members live and work.
Offices: 5601 Windhover Drive, Orlando, Florida 32819, US
We are proud to be recognized by U.S. News & World Report as one of the Best Companies to Work For, and by TIME as one of America's Best Private Companies. These awards reflect our commitment to creating opportunities, enriching lives and delivering exceptional experiences for our Owners, Guests and Team Members.
Westgate Resorts is a diversified hospitality company headquartered in Orlando, Fla., featuring the largest privately held timeshare resort club in the world and a portfolio of more than 60 resort properties. The company offers spacious villa accommodations, world-class amenities, and family-friendly destinations in sought-after locations such as Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. In 2025, the company expanded its footprint with the addition of VI Resorts by Westgate, enhancing its presence in the Pacific Northwest, Hawaii, Canada, and Mexico. Since its founding in 1982, Westgate has focused on creating memorable vacations and delivering exceptional service, while maintaining a commitment to innovation, hospitality, and community engagement. Whether guests are seeking relaxation, adventure, or a combination of both, the company’s 9,000 Team Members provide personalized and value-driven getaways tailored to every traveler’s needs.
Our Mission:
We create meaningful vacation experiences that bring families together, foster connection, and build cherished memories for a lifetime.
Social Responsibility:
We strive to be successful within the confines of ethical and moral standards to uphold the quality of our natural environment and community. The health and safety of our owners and team members is paramount.
Westgate Resorts also operates the Westgate Resorts Foundation, which was started in 2001 and has since grown to provide assistance to more than 250 charities and causes in communities where Westgate Resorts team members live and work.
Offices: 5601 Windhover Drive, Orlando, Florida 32819, US