Company Description The award-winning Westgate Park City Resort & Spa lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world-class skiing and year-round mountain adventure, Westgate Park…
Skills: Customer service, Team leadership, Staff training, Operations management, Communication
Company Description An amazing, desert landscaped resort located adjacent to an 18-hole golf course, Westgate Painted Mountain Golf Resort offers you the perfect opportunity to enjoy the sun and magnificent views of the …
Company Description An amazing, desert landscaped resort located adjacent to an 18-hole golf course, Westgate Painted Mountain Golf Resort offers you the perfect opportunity to enjoy the sun and magnificent views of the …
Company Description An amazing, desert landscaped resort located adjacent to an 18-hole golf course, Westgate Painted Mountain Golf Resort offers you the perfect opportunity to enjoy the sun and magnificent views of the …
Company Description An amazing, desert landscaped resort located adjacent to an 18-hole golf course, Westgate Painted Mountain Golf Resort offers you the perfect opportunity to enjoy the sun and magnificent views of the …
Company Description An amazing, desert landscaped resort located adjacent to an 18-hole golf course, Westgate Painted Mountain Golf Resort offers you the perfect opportunity to enjoy the sun and magnificent views of the …
Company Description Nestled in the beautiful Ozark Mountains, Westgate Branson Lakes Resort will allow you to meet and engage with guests who arrive to enjoy Branson’s world-class entertainment venues and the myriad of o…
Company Description Nestled in the beautiful Ozark Mountains, Westgate Branson Lakes Resort will allow you to meet and engage with guests who arrive to enjoy Branson’s world-class entertainment venues and the myriad of o…
Skills: Housekeeping, Cleaning, Attention to detail, Teamwork, Time management
Company Description The award-winning Westgate Park City Resort & Spa lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world-class skiing and year-round mountain adventure, Westgate Park…
Skills: Supervisory skills, Customer service, Communication skills, Team leadership, Staff training
Company Description The award-winning Westgate Park City Resort & Spa lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world-class skiing and year-round mountain adventure, Westgate Park…
Company Description The award-winning Westgate Park City Resort & Spa lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world-class skiing and year-round mountain adventure, Westgate Park…
Company Description Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with…
Skills: Pool maintenance, Water chemistry testing, Chemical handling, Equipment repair, Supervision
Company Description Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with…
Skills: Water Chemistry Testing, Pool Maintenance, Chemical Handling, Pump Repair, Plumbing
Company Description Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with…
Skills: Driving, Vehicle maintenance, Safety inspection, Communication, Customer service
Company Description Nestled on 145 beautiful, wooded acres in the heart of the Ozark Mountains, Westgate Branson Woods Resort is close to the action in Branson – "The Live Entertainment Capital of the World!" Help create…
Skills: Data entry, Document verification, Record keeping, Database management, Communication
Company Description Adjacent to the Las Vegas Convention Center and just one block from the world-famous Las Vegas Strip, the legendary Westgate Las Vegas Resort & Casino provides a fun, challenging and rewarding work at…
Skills: Security Dispatching, Emergency Response, Video Surveillance, Communication, Data Entry
Company Description Adjacent to the Las Vegas Convention Center and just one block from the world-famous Las Vegas Strip, the legendary Westgate Las Vegas Resort & Casino provides a fun, challenging and rewarding work at…
Skills: Traffic control, Customer service, Problem solving, Multi-tasking, Communication
Company Description Westgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which l…
Skills: Food safety, Product rotation, Sanitation, Kitchen operations, Time management
Company Description Westgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which l…
Company Description Starting Rate: $18.50/hour – Access your earned income instantly and manage your money with free financial wellness tools through DailyPay. Conveniently located just off world-famous International Dri…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Medical insurance, Dental insurance, Vision insurance, Paid time off, Paid holidays, 401(k) with company match
Posted 13d ago
~40 hrs/week
Responsibilities
The Guest Services Supervisor oversees daily operations for bell, shuttle, valet, and front drive teams to ensure a seamless guest experience. This role involves training staff on service standards, managing scheduling, and resolving guest issues to maintain high satisfaction levels.
Requirements
Candidates should have 1-2 years of supervisory experience and excellent communication skills. A valid driver's license with a clean record and the ability to lift 50lbs are required, along with the flexibility to work nights, weekends, and holidays.
Full job description
Company Description
The award-winning Westgate Park City Resort & Spa lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world-class skiing and year-round mountain adventure, Westgate Park City Resort & Spa provides a dynamic and rewarding work atmosphere. Whether they’re attending local festivals, athletes training and competing at the Utah Olympic Park, or individuals and families seeking a mountain getaway, our guests come from all corners of the globe. Join our team and help us welcome the world to Park City! As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
Pay rate: $21 per hour plus pooled tips. Access your earned income instantly and manage your money with free financial wellness tools through DailyPay.
Must be able to work 3pm-11pm shift and weekends and holidays.
Join the team at Westgate Park City Resort & Spa as our Guest Services Supervisor, where you will lead the Bell Services, Shuttle, Valet, and Front Drive teams to create a seamless, elevated guest experience from arrival to departure. If you love hospitality, thrive in fast‑paced environments, and enjoy mentoring a team, this role is for you.
You will embody Westgate’s core values of Passion, Integrity, and Work Ethic in everything you do while shaping the culture and performance of the Guest Services Department. At Westgate Resorts, our team members are the heart of our success. When you join, you become part of a company that values hospitality, teamwork, accountability, and professional growth.
What You’ll Do:
Oversee daily guest services operations including bell, shuttle, valet, and front drive areas.
Coordinate dispatching from the Guest Services Desk for efficient guest support.
Train team members on arrival/departure standards, luggage handling, guest engagement, and Forbes Service expectations.
Maintain smooth operations across shuttle transportation, valet support, and equipment handling.
Ensure accurate tracking, storing, and delivery of guest luggage and packages.
Lead, coach, and support staff while assisting with scheduling and team development.
Conduct vehicle and workplace inspections and ensure supplies are stocked.
Use problem‑solving skills to resolve issues and elevate guest satisfaction.
Collaborate with departments to support guest needs and resort operations.
Perform other tasks as assigned by resort operations leadership.
Qualifications
1-2 years of supervisory experience preferred.
Excellent customer service and communication skills.
Must have a valid driver's license with clean driving record for motor vehicle record check.
Flexibility to work nights, weekends, and holidays.
Must be at least 21 years of age.
Must be able to lift 50lbs.
Requires physical stamina and the ability to work indoors and outdoors, remain on your feet for extended periods, climb stairs, and move quickly for short distances as needed.
Westgate Resorts maintains a Smoke and Tobacco-Free workplace. Applicants who smoke or use tobacco products will not be considered for positions at Westgate, except where prohibited by law.
Candidates are required to pass a background check, drug test, and demonstrate eligibility to work in the United States.
Additional Information
Why Westgate?
Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact
Why Westgate?
Highly Discounted Epic Locals Ski Pass, While Supplies Last
FREE Ski, Snowboard and Mountain Bike Equipment Rentals
FREE Garage Parking
$2.00 in Meals in Team Member Breakroom
Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact
Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
Property: 78003-WG Park City Resort Spa
Career Site Category: Customer Service
Compensation: USD 21 - USD 21 - hourly
Related keywords
Guest ServicesHospitalityResort OperationsBell ServicesValetShuttleFront DriveForbes Service StandardsTeam LeadershipCustomer ExperienceStaff DevelopmentOperations ManagementDispatchingSafety ComplianceBackground CheckDrug Test
We are proud to be recognized by U.S. News & World Report as one of the Best Companies to Work For, and by TIME as one of America's Best Private Companies. These awards reflect our commitment to creating opportunities, enriching lives and delivering exceptional experiences for our Owners, Guests and Team Members.
Westgate Resorts is a diversified hospitality company headquartered in Orlando, Fla., featuring the largest privately held timeshare resort club in the world and a portfolio of more than 60 resort properties. The company offers spacious villa accommodations, world-class amenities, and family-friendly destinations in sought-after locations such as Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. In 2025, the company expanded its footprint with the addition of VI Resorts by Westgate, enhancing its presence in the Pacific Northwest, Hawaii, Canada, and Mexico. Since its founding in 1982, Westgate has focused on creating memorable vacations and delivering exceptional service, while maintaining a commitment to innovation, hospitality, and community engagement. Whether guests are seeking relaxation, adventure, or a combination of both, the company’s 9,000 Team Members provide personalized and value-driven getaways tailored to every traveler’s needs.
Our Mission:
We create meaningful vacation experiences that bring families together, foster connection, and build cherished memories for a lifetime.
Social Responsibility:
We strive to be successful within the confines of ethical and moral standards to uphold the quality of our natural environment and community. The health and safety of our owners and team members is paramount.
Westgate Resorts also operates the Westgate Resorts Foundation, which was started in 2001 and has since grown to provide assistance to more than 250 charities and causes in communities where Westgate Resorts team members live and work.
Offices: 5601 Windhover Drive, Orlando, Florida 32819, US
We are proud to be recognized by U.S. News & World Report as one of the Best Companies to Work For, and by TIME as one of America's Best Private Companies. These awards reflect our commitment to creating opportunities, enriching lives and delivering exceptional experiences for our Owners, Guests and Team Members.
Westgate Resorts is a diversified hospitality company headquartered in Orlando, Fla., featuring the largest privately held timeshare resort club in the world and a portfolio of more than 60 resort properties. The company offers spacious villa accommodations, world-class amenities, and family-friendly destinations in sought-after locations such as Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. In 2025, the company expanded its footprint with the addition of VI Resorts by Westgate, enhancing its presence in the Pacific Northwest, Hawaii, Canada, and Mexico. Since its founding in 1982, Westgate has focused on creating memorable vacations and delivering exceptional service, while maintaining a commitment to innovation, hospitality, and community engagement. Whether guests are seeking relaxation, adventure, or a combination of both, the company’s 9,000 Team Members provide personalized and value-driven getaways tailored to every traveler’s needs.
Our Mission:
We create meaningful vacation experiences that bring families together, foster connection, and build cherished memories for a lifetime.
Social Responsibility:
We strive to be successful within the confines of ethical and moral standards to uphold the quality of our natural environment and community. The health and safety of our owners and team members is paramount.
Westgate Resorts also operates the Westgate Resorts Foundation, which was started in 2001 and has since grown to provide assistance to more than 250 charities and causes in communities where Westgate Resorts team members live and work.
Offices: 5601 Windhover Drive, Orlando, Florida 32819, US