Ocoee, Florida, United States · On-site
Company Description Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S.…
Skills: MS Word, MS Excel, MS Outlook, English Fluency, Customer Service
Kissimmee, Florida, United States · On-site
Company Description Pay Rate: $16/hour - If you're looking for a more flexible way to get paid, we have DailyPay available. Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and s…
Skills: Interpersonal Skills, Guest Relations, Activity Planning, Event Coordination, Accounting Procedures
Gatlinburg, Tennessee, United States · On-site
Company Description Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with…
Skills: Leadership, Team Motivation, Customer Service, Time Management, Analytical Skills
Cocoa Beach, Florida, United States · On-site
Company Description Westgate Cocoa Beach Resort allows you the amazing opportunity to enjoy the Florida sunshine, ocean breezes and spectacular oceanfront views in world-famous Cocoa Beach, while assisting guests who arr…
Skills: Data Entry, Document Verification, Contract Processing, Attention To Detail, Written Communication
Williamsburg, Virginia, United States · On-site
Company Description Starting Pay $17.00 per hour - plus enjoy Daily Pay, giving you access to your earnings when you need them! Westgate Historic Williamsburg Resort in Williamsburg, Virginia, provides spacious, period-s…
Skills: Laundry Sorting, Folding, Linen Management, Attention To Detail, Time Management
Las Vegas, Nevada, United States · On-site
$17/hr–$18/hr
Company Description Adjacent to the Las Vegas Convention Center and just one block from the world-famous Las Vegas Strip, the legendary Westgate Las Vegas Resort & Casino provides a fun, challenging and rewarding work at…
Skills: Cash Handling, Guest Relations, Transaction Verification, Computer Literacy, Communication
Park City, Utah, United States · On-site
Company Description Training Rate: $8.50/ hour for training and then released onto Commission. 28% Commission, Auto Gratuity of 20% (Per Service) Use our Daily Pay benefit and get access to your pay as you need it. The a…
Skills: Massage Modalities, Body Treatments, Guest Relations, Sanitation and Sterilization, Retail Promotion
Myrtle Beach, South Carolina, United States · On-site
Company Description Starting Pay $16.00 per hour - plus enjoy Daily Pay, giving you access to your earnings when you need them! Discover Westgate Myrtle Beach Oceanfront Resort, a beautiful, full-service resort overlooki…
Skills: Interpersonal Skills, Activity Planning, Guest Relations, Accounting Procedures, Computer Skills
Branson, Missouri, United States · On-site
Company Description Nestled on 145 beautiful, wooded acres in the heart of the Ozark Mountains, Westgate Branson Woods Resort is close to the action in Branson – "The Live Entertainment Capital of the World!" Help create…
Skills: Preventive Maintenance, Troubleshooting, Plumbing, Electrical Work, Painting
Ocoee, Florida, United States · On-site
$70k–$80k/yr
Company Description Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S.…
Skills: SQL, Alteryx, Python, Snowflake, Tableau
Kissimmee, Florida, United States · On-site
Company Description Pay Rate: $15/hour - If you're looking for a more flexible way to get paid, we have DailyPay available. Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and s…
Skills: Grounds Maintenance, Waste Management, Equipment Operation, Driving, Physical Stamina
Kissimmee, Florida, United States · On-site
Company Description Pay Rate: $19/hour - If you're looking for a more flexible way to get paid, we have DailyPay available. Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and s…
Skills: Commercial Driving, Passenger Transport, Vehicle Maintenance, Safety Inspections, Radio Communication
Kissimmee, Florida, United States · On-site
Company Description Pay Rate: $19/hour - If you're looking for a more flexible way to get paid, we have DailyPay available. Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and s…
Skills: Commercial Driving, Passenger Transport, Vehicle Maintenance, Safety Inspections, Radio Communication
Kissimmee, Florida, United States · On-site
Company Description Pay Rate: $15/hour - If you're looking for a more flexible way to get paid, we have DailyPay available. Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and s…
Skills: Grounds Maintenance, Waste Management, Vehicle Operation, Trash Compactor Operation, Physical Stamina
Las Vegas, Nevada, United States · On-site
Company Description Adjacent to the Las Vegas Convention Center and just one block from the world-famous Las Vegas Strip, the legendary Westgate Las Vegas Resort & Casino provides a fun, challenging and rewarding work at…
Skills: Patrolling, Emergency Response, CPR, First Aid, Incident Reporting
Kissimmee, Florida, United States · On-site
Company Description Pay Rate: $19/hour - If you're looking for a more flexible way to get paid, we have DailyPay available. Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and s…
Skills: Commercial Driving, Passenger Transport, Vehicle Maintenance, Safety Inspection, Radio Communication
Kissimmee, Florida, United States · On-site
Company Description Pay Rate: $15/hour - If you're looking for a more flexible way to get paid, we have DailyPay available. Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and s…
Skills: Grounds Maintenance, Waste Management, Vehicle Operation, Trash Compactor Operation, Physical Stamina
Kissimmee, Florida, United States · On-site
Company Description Pay Rate: $15/hour - If you're looking for a more flexible way to get paid, we have DailyPay available. Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and s…
Skills: Grounds Maintenance, Waste Management, Vehicle Operation, Trash Compactor Operation, Physical Stamina
Kissimmee, Florida, United States · On-site
Company Description Pay Rate: $19/hour - If you're looking for a more flexible way to get paid, we have DailyPay available. Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and s…
Skills: CDL License, Passenger Endorsement, Driving Experience, Safety Inspection, Customer Service
Kissimmee, Florida, United States · On-site
Company Description Pay Rate: $15/hour - If you're looking for a more flexible way to get paid, we have DailyPay available. Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and s…
Skills: Valid Drivers License, Lifting, Trash Collection, Cleaning, Bending
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Manage and respond to written consumer communications, including complaints and inquiries, while ensuring legal and regulatory compliance. Research customer concerns and collaborate with internal departments to provide professional resolutions and mitigate risk.
Requires a high school diploma and at least one year of customer service experience, with proficiency in Microsoft Office. A degree in English or Communications and experience in timeshare or quality assurance are preferred.
Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.
The Correspondence Team Member is responsible for managing and responding to written consumer communications, including complaints, inquiries, and requests for information. This role supports the company’s commitment to customer satisfaction while ensuring compliance with applicable legal and regulatory requirements.
Team members research and investigate incoming complaints related to company products and services, identify appropriate resolutions, and provide clear, professional written responses. By effectively addressing customer concerns, the Correspondence Team helps mitigate risk, prevent potential claims, and maintain high standards of customer service.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
Make vacations your work.
We are proud to be recognized by U.S. News & World Report as one of the Best Companies to Work For. This award reflects our ongoing commitment to creating a positive, supporting, and rewarding workplace where our Team Members can grow and thrive. At Westgate Resorts, we believe our people are the heart of everything we do - and this honor is a testament to their passion, integrity, and work ethic. Westgate Resorts is a diversified hospitality company headquartered in Orlando, Fla., featuring the largest privately held timeshare resort club in the world and a portfolio of more than 60 resort properties. The company offers spacious villa accommodations, world-class amenities, and family-friendly destinations in sought-after locations such as Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. In 2025, the company expanded its footprint with the addition of VI Resorts by Westgate, enhancing its presence in the Pacific Northwest, Hawaii, Canada, and Mexico. Since its founding in 1982, Westgate has focused on creating memorable vacations and delivering exceptional service, while maintaining a commitment to innovation, hospitality, and community engagement. Whether guests are seeking relaxation, adventure, or a combination of both, the company’s 9,000 Team Members provide personalized and value-driven getaways tailored to every traveler’s needs. Our Mission: We create meaningful vacation experiences that bring families together, foster connection, and build cherished memories for a lifetime. Social Responsibility: We strive to be successful within the confines of ethical and moral standards to uphold the quality of our natural environment and community. The health and safety of our owners and team members is paramount. Westgate Resorts also operates the Westgate Resorts Foundation, which was started in 2001 and has since grown to provide assistance to more than 250 charities and causes in communities where Westgate Resorts team members live and work.
Offices: 5601 Windhover Drive, Orlando, Florida 32819, US
Make vacations your work.
We are proud to be recognized by U.S. News & World Report as one of the Best Companies to Work For. This award reflects our ongoing commitment to creating a positive, supporting, and rewarding workplace where our Team Members can grow and thrive. At Westgate Resorts, we believe our people are the heart of everything we do - and this honor is a testament to their passion, integrity, and work ethic. Westgate Resorts is a diversified hospitality company headquartered in Orlando, Fla., featuring the largest privately held timeshare resort club in the world and a portfolio of more than 60 resort properties. The company offers spacious villa accommodations, world-class amenities, and family-friendly destinations in sought-after locations such as Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. In 2025, the company expanded its footprint with the addition of VI Resorts by Westgate, enhancing its presence in the Pacific Northwest, Hawaii, Canada, and Mexico. Since its founding in 1982, Westgate has focused on creating memorable vacations and delivering exceptional service, while maintaining a commitment to innovation, hospitality, and community engagement. Whether guests are seeking relaxation, adventure, or a combination of both, the company’s 9,000 Team Members provide personalized and value-driven getaways tailored to every traveler’s needs. Our Mission: We create meaningful vacation experiences that bring families together, foster connection, and build cherished memories for a lifetime. Social Responsibility: We strive to be successful within the confines of ethical and moral standards to uphold the quality of our natural environment and community. The health and safety of our owners and team members is paramount. Westgate Resorts also operates the Westgate Resorts Foundation, which was started in 2001 and has since grown to provide assistance to more than 250 charities and causes in communities where Westgate Resorts team members live and work.
Offices: 5601 Windhover Drive, Orlando, Florida 32819, US
