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Hospitality Jobs in Miami Beach, FL (Now Hiring) — 417 open

Mondrian South Beach logoMondrian South Beach

Guest Experience Manager

Miami Beach, Florida, United States · On-site

Mid level

GUEST EXPERIENCE MANAGER POSITION PURPOSE The Guest Experience Manager is responsible for making our guests feel welcome and ensuring their pleasant and comfortable stay at our hotel. Additional responsibilities include …

Skills: Guest service, Front office management, Conflict resolution, Team leadership, Communication skills

Castle Group logoCastle Group

Housekeeper

Miami Beach, Florida, United States · On-site

Entry level

Overview The Housekeeper is responsible for the cleanliness and sanitation of common areas and amenities within the community. The Housekeeper provides exemplary service in a manner consistent with the values and mission…

Skills: Cleaning, Sanitation, Customer service, Time management, Attention to detail

RIVIERA DINING GROUP logoRIVIERA DINING GROUP

Pastry Chef De Partie | MILA

Miami Beach, Florida, United States · On-site

Mid level

POSITION OVERVIEW We are seeking a skilled and organized Chef de Partie to assist in leading operations at their assigned culinary station in a fast-paced luxury dining environment. This role is responsible for executing…

Skills: Culinary operations, Food safety, Sanitation, Menu execution, Kitchen management

RIVIERA DINING GROUP logoRIVIERA DINING GROUP

Pastry Cook | MILA

Miami Beach, Florida, United States · On-site

Entry level

POSITION OVERVIEW We are seeking talented and detail-oriented pastry cooks to prepare high-quality pastries, desserts, breads, ice creams, sorbets, creams, simple syrups, displays, and special-request items in a fast-pac…

Skills: Pastry preparation, French pastry techniques, Knife skills, Food safety, Sanitation compliance

Soho House & Co logoSoho House & Co

Maintenance Engineer - Soho Beach House Miami

Miami Beach, Florida, United States · On-site

Mid level$929M raised

The Role… At Soho House a Maintenance Engineer is experienced and provides guidance and training to the team daily and while working towards a solution. As the Maintenance Engineer I, you are responsible for, working wel…

Skills: Electrical maintenance, HVAC, Mechanical maintenance, Kitchen equipment repair, Carpentry

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Night Auditor & Hotel Operations

Miami Beach, Florida, United States · On-site

Entry level

POSITION SUMMARY Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Proces…

Skills: Night audit, Hotel operations, Guest services, Cash handling, Front desk operations

Parking Management Company logoParking Management Company

Valet Attendant - Miami Beach, FL

Miami Beach, Florida, United States · On-site

$13/hr–$20/hr

Entry level

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and p…

Skills: Customer Service, Vehicle Inspection, Safe Driving, Communication, Time Management

Sonesta International Hotels logoSonesta International Hotels

Front Desk Manager

Miami Beach, Florida, United States · On-site

$55k–$60k/yr

Mid level

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…

Skills: Front office management, Leadership, Customer service, Staff scheduling, Budget management

Metropolis Technologies logoMetropolis Technologies

Valet Attendant - Cadillac Hotel

Miami Beach, Florida, United States · On-site

$15/hr–$17/hr

Entry level$3.5B raised

Overview Metripolis is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You …

Skills: Valet parking, Customer service, Vehicle inspection, Safe driving, Manual transmission

Loews Hotels & Co logoLoews Hotels & Co

Bar Collins Busperson

Miami Beach, Florida, United States · On-site

Entry level

Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants an…

Skills: Customer service, Teamwork, Communication, Attention to detail, Time management

Loews Hotels & Co logoLoews Hotels & Co

Room Service Captain

Miami Beach, Florida, United States · On-site

Mid level

Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants an…

Skills: In-room dining, Food and beverage operations, Team leadership, Staff training, Customer service

Sonesta International Hotels logoSonesta International Hotels

Night Audit Clerk

Miami Beach, Florida, United States · On-site

Entry level

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…

Skills: Night audit, Front desk operations, Accounting, Revenue balancing, Customer service

1ST CLASS PARKING logo1ST CLASS PARKING

Traffic Controller 5P MS

Miami Beach, Florida, United States · On-site

Entry level

Job DetailsJob Location: Miami Beach - Miami Beach, FL 331401st Class Parking is a fast-growing valet parking company with over 15 years of experience, providing services to high-end hotels, condominiums, and special eve…

Skills: Traffic management, Customer service, Communication, Safety compliance, Vehicle operation

Sonesta International Hotels logoSonesta International Hotels

Front Desk Manager

Miami Beach, Florida, United States · On-site

$55k–$60k/yr

Mid level

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…

Skills: Leadership, Customer service, Front office management, Staff scheduling, Budgeting

Sonesta International Hotels logoSonesta International Hotels

Night Audit Clerk

Miami Beach, Florida, United States · On-site

Entry level

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…

Skills: Night auditing, Front desk operations, Accounting, Revenue balancing, Customer service

FAENA logoFAENA

Room Attendant

Miami Beach, Florida, United States · On-site

Entry level

THE FAENA CULTURE The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s fines…

Skills: Housekeeping, Cleaning Standards, Guest Relations, Sanitation, Time Management

FAENA logoFAENA

Housepersons

Miami Beach, Florida, United States · On-site

Entry level

THE FAENA CULTURE The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s fines…

Skills: Cleaning, Sanitation, Equipment Maintenance, Guest Relations, OSHA Regulations

KW PROPERTY MANAGEMENT AND CONSULTING logoKW PROPERTY MANAGEMENT AND CONSULTING

Maintenance Technician

Miami Beach, Florida, United States · On-site

$24/hr–$27/hr

Entry level

The General Maintenance Technician is responsible for maintaining the clean and neat appearance of assigned areas, focusing on the all areas of the property, including its grounds, pool and beach area. The successful can…

Skills: Property Maintenance, Equipment Repair, Facility Inspection, Emergency Response, Safety Procedures

KW PROPERTY MANAGEMENT AND CONSULTING logoKW PROPERTY MANAGEMENT AND CONSULTING

Front Desk Supervisor

Miami Beach, Florida, United States · On-site

Mid level

Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Acquires and maintains current knowledge client’s community documents…

Skills: Staff Scheduling, Resident Relations, Customer Service, Leadership, Microsoft Office

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Guest Environment Expert

Miami Beach, Florida, United States · On-site

Entry level

POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide ran…

Skills: Housekeeping, Cleaning, Guest Relations, Attention To Detail, Time Management

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Showing 1–20 of 417

Mondrian South Beach logo

Guest Experience Manager

Mondrian South Beach

Miami Beach, Florida, United States • On-site

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Mid level

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  • Full-time
  • bachelor degree
  • Posted 15h ago
  • ~40 hrs/week

Responsibilities

The Guest Experience Manager oversees daily front office operations, ensuring high-quality guest service and resolving customer concerns. They also manage staff communication, coordinate VIP arrivals, and analyze feedback to improve hotel performance.

Requirements

Candidates must have a Bachelor's degree in a relevant field and two to four years of experience in a front desk or guest service management role. Proficiency in hotel management systems like OPERA and strong leadership and communication skills are required.

Full job description

GUEST EXPERIENCE MANAGER

 

POSITION PURPOSE

The Guest Experience Manager is responsible for making our guests feel welcome and ensuring their pleasant and comfortable stay at our hotel. Additional responsibilities include greeting guests as they arrive and depart, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will see that the Front Office and Concierges offer stellar customer service and provide memorable hospitality experiences for our guests. 

ESSENTIAL FUNCTIONS

  • Provide upscale guest service experiences for clients throughout their stay.
  • Monitor daily bookings and ensure assigned rooms are prepared prior to check-in.
  • Communicate to staff all activities, group, and VIP arrivals as well as any special request and frequent guests.
  • Coordinate luggage collection and storage.
  • Oversee check-in and check-out procedures, including reservations and financial transactions.
  • Act as manager on duty for the hotel in the absence of the Director of the Front Office and Assistant Director of the Front Office dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.
  • Effectively manage systems OPERA, HOTSOS and Canary.
  • Promptly address guests’ requests
  • Actively listen to and resolve complaints.
  • Ensure special guests, like disabled people, elderly, children, and VIPs, receive personalized services.
  • Ensure the hotel maintains the highest standards of service, guest service, cost control and consistency in accordance with the hotel's expectations.
  • Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns.
  • Inform guests of our hotel services, including breakfast and dining options.
  • Promote all hotel amenities, conveniences and programs offered.
  • Assist the Front Office team to ensure we comply with all standards and operating procedures.
  • Report shifts notes to all Front Office, Hotel Management, and Executive Committee members at the end of every shift.
  • Liaise with Housekeeping and F&B Staff to provide an overall comfortable guest experience.
  • Analyze customer feedback from hotel guestbooks and online reviews and suggest ways to improve Trip Advisor ratings.
  • Recommend local tourist spots, including places to dine, shop and sight-see.
  • Establish friendly relationships with regular hotel guests and owners.
  • Coordinate and oversee Mondrian South Beach Lobby Ambassador Program with all applicable Department Heads.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of the hotel:

  • Responsible for promoting the product and services to the targeted customer/guest group.
  • Responsible for enhancing the product and service that is presented to the guest. Able to make changes that respond to the marketplace and to guest needs, both present and anticipated. Recommend changes to the product and services. Use market research to develop new products and services.
  • Responsible for maintaining quality of product and ensuring consistency in its delivery and standards.
  • Work in support of team goals and measure effectiveness by the quality of decision making at all level as well as through the profit and service performance at the individual unit level.
  • Responsible for the selection, training, and development of the personnel. Able to exercise hire and fire discretion within Mondrian South Beach policies.
  • Operate the department within Mondrian South Beach policies as they relate to the ethical codes, standards of good business practice and local laws and regulations.

 

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
  • Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
  • Extensive knowledge of the hotel, its services, and facilities.
  • Other Duties as assigned.

PHYSICAL DEMANDS 

  • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
  • Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required for the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
  • Position requires walking and giving direction most of the working day. Length of time of these tasks may vary from day to day and task to task.
  • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
  • Must be able to lift to 15 lbs. occasionally.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors, and subordinates.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.

 

QUALIFICATION STANDARDS

  • Understanding of all hotel management best practices and relevant laws.
  • Hands-on experience with OPERA PMS.
  • Proficiency in English; knowledge of other languages is a plus.
  • Customer service drive with outstanding communication and active listening skills.
  • Excellent problem-solving and multitasking skills.
  • Leadership skills along with the ability to motivate a team to high performance.
  • Ability to work flexible hours.
  • Strong sense of responsibility and a professional presentation.

 

Education:

Bachelor’s Degree in Hospitality Management, Tourism, Business Administration, or relevant field.

Experience: 

Two to four (2-4) years’ experiences as a Front Desk Manager, Guest Service Manager, or similar role required.

Licenses or Certificates:

Ability to obtain and/or maintain any government required licenses, certificates, or permits.

Grooming:

All employees must maintain a neat, clean, and well-groomed appearance per Mondrian South Beach standards.

Related keywords

Guest Experience ManagerFront OfficeConciergeOpera PMSHotsosCanaryHospitalityCustomer ServiceVIP ServicesBudgetary AnalysisStaff ManagementHousekeeping LiaisonF&B LiaisonTrip AdvisorLobby Ambassador ProgramHotel Management

About Mondrian South Beach

LinkedInVisit site

Welcome to Mondrian South Beach, your bayside oasis awaits you!

Industry
Hospitality
Company size
201-500 employees
Founded
2005
Headquarters
Miami Beach, Florida
LinkedIn followers
2,609

With stunning waterfront views, the newly renovated Mondrian South Beach is located just minutes away from the center of South Beach, Miami International Airport, and the Port of Miami. The hotel sits at the center of the fashionable, growing neighborhood of Biscayne Bay, where iconic cultural landmarks, including the Bass Museum of Modern Art, The Fillmore Theater, and the New World Symphony, are all within walking distance.

Offices: 1100 West Avenue, Miami Beach, Florida 33139, US

View all jobs at Mondrian South Beach

Frequently asked questions

How many Hospitality jobs are open in Miami Beach, FL right now?

There are currently 417 open hospitality positions in Miami Beach, FL listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Hospitality roles in Miami Beach, FL?

Companies currently hiring include Loews Hotels & Co, Domino's, FAENA, Marriott International Hotels, Inc., Nobu Eden Roc Hotel Miami Beach, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Hospitality jobs in Miami Beach, FL?

Yes — 1 of the 417 open hospitality positions offer remote or hybrid work (1 remote, 0 hybrid).

How do I apply for Hospitality jobs in Miami Beach, FL?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Hospitality jobs in other cities

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